I always feel I get the best eye exams with Dr Rowe. The prescription is always right on. He is…read morealso very knowledgeable in glaucoma and helped me understand my particular kind of glaucoma. He's easy to talk to and always answers my questions.

I stopped in to have my glasses adjusted. They said no. I have purchased here before but never will…read moreagain. Customer service does not exist in this shop.

I've worn bifocals since i was bout 3 years old and had what i thought were good opticians in my…read morelife, but after working with Arlene for my new prescription i'm blown away by her level of knowledge, attention to detail and the time she spend with me to make sure everything was right. She delivers the sort of old-school customer service that is almost never happens today. I made an appointment to get fitted for new Silhouette frames (they are the only game in town that carries a good selection) and to discuss progressive lenses. Arlene spend over an hour with me explaining the progressive lenses and taking numerous measurements to make sure everything was correct. The new glasses were ready in about a week and she got them fitted perfectly. Bottom line if you're in the market for new glasses or if you're not satisfied with your current optician, give Arlene a call and make an appointment to stop in. I couldn't be happier that i've found these folks.

We walked into Wetherill Opticians recently without an appointment. This was our first visit with…read morenew prescriptions, and while the optical professional was busy with a customer, we looked at the variety of frames on display. When finished, she greeted us and began what was the most thorough explanation/education of lens types, coating types, and selection of proper frames. She easily spent 90 minutes with us, addressing our questions and completing our prescription orders. We are grateful for her expertise and focused attention on our needs. We look forward to picking up our new lenses and to a long relationship with Wetherill Opticians.

The intake people are nice and patient. Listen to patient when they had questions…read more They also have the optical section, I believe you need to have an appointment. The one lady that assisted me on 1/15/24 with my optical problems with my glasses and sunglasses , did an excellent job on fixing the problems with my Maui Jim's and my other 3 eye glasses. I was very happy with my service. The place is very clean. I highly recommended this eye place

I have been to this office for eye exams and most recently new eyeglass ordering. I was more than…read moredisappointed when the optician failed to pull up my eye insurance coverage for 2 plans and only did one, the cheaper plan. She went thru the options and prices. totaling almost $700.00. I left the office and went home and reviewed my vision plans. I noticed she failed to pull up benefits for both plans, missed the VSP coverage which is by far the better coverage. I returned and pointed out the error and she initially pushed back on any oversight or mistake on her part. But I held firm and she finally acquiesced. The coverage under vsp resulted in my out of pocket for the same glasses and options was reduced to $190.00. I recently returned to the office to pick up the new glasses. Had a different optician. He was quite laid back and did not take any direction is assisting me thru the new glasses, how well they fit, whether they were a good size for my face etc. I instead had to step up and ask... so what do u need me to do? Oh read this card and see how well you can see... OK. anything else?? No not really, so I took it upon myself to stand up and look around the room and check far vision, reading signs and print around the office etc. He was quite unhelpful and really disengaged in the process. I have worn glasses since age 12. I have had many new optician experiences, this by far rates among the lowest in my expectations, quality and thoroughness and simple guidance and help.

I have been a customer for 20 years and have always had the best experiences with Robert and…read moreEricka. Best value and service as well as great selection.....

The selection and service in this store is outstanding! Everyone there makes you feel welcomed and…read morewell taken care of. We have purchased all of our glasses for our entire family here for years and will never go anywhere else. Thank you to Erica and the entire staff for a wonderful experience every time we walk through your doors

I purchased a pair of Ray-ban sunglasses. Within a year the coating started to bubble. Now at 18…read moremonths so much of the glasses are impacted, they can't be worn. The employee said it was normal wear and tear but I have a different pair that are 5 years old from a different optical that didn't have this problem at all. Do not recommend getting glasses here.

Not only is the staff friendly, but they clearly explain the billing process and every step…read morecompleted during the eye exam. I appreciate the transparency.

I have been to this office twice previously, and they were not great experiences entirely because…read moreof the the office staff and the ridiculous amount of time I had to wait to be seen. ( ie well over an hour ). Yesterday I contacted them about a possible emergency. My doctor was concerned that I may have a detached retina. I spoke to someone in the office staff who said hold on and then put me on a recording device. I called back and reached that same person and she said no one is at the desk at the moment and they have my phone number and my concerns. I never heard back from them yesterday and have still not heard back from them today. My doctors office tried to reach them yesterday afternoon and they didn't call back until this afternoon. Fortunately, I found another doctor and was seen this morning. There is absolutely no excuse for this and I strongly suggest that that you consider where you're going if you want decent care.

The front desk receptionist was extremely rude and condescending towards me when I asked a question…read moreabout insurance. After answering the phone and talking a patient about scheduling., She very loudly and openly complained about dealing with patients in general. She called them annoying and stupid. The worst part is she was training a new person. I have never been treated so poorly by office staff before. The doctor was great and requested a follow up appointment, however I will not take my son back there and I will have to switch to a different provider. There is a significant problem there with that receptionist. Only go here if if are okay being treated like trash .

This place has the worst service imaginable and good luck if your glasses break; you're on your…read moreown. I'm heading to Pearle for my glasses.

Good service and good prices. My wife got her script, frame and glasses at 20/20. The price was…read morevery reasonable, but unfortunately, with her first new pair, she couldn't see clearly at all distances. 20/20 made adjustments, but still the specs didn't work correctly. So, they re-ground the lenses but these weren't exactly right, either. As further evidence of their patience and good service, they offered to re-examine her eyes and try once again. By that time my wife knew she would soon need cataract surgery so the glasses, even if re-made correctly, would only be useful for a few months. Happily, rather than try to fit her with glasses that wouldn't be very useful, they refunded our money. 20/20 really tried to get them right for my wife. You couldn't ask for better service. A winner in Doylestown!

Art does a great job. Patient and accurate. Made sure everything was perfect. Made me my…read moreprogressives and re lensed my raybans with my prescription. Nice personal service

Service is excellent here. They go above and beyond and really seem to care. Very professional and…read morepolite. Would highly recommend to anyone who needs an eye exam, glasses or contacts. Good people.

MyEyeDr in Doylestown is not a good place to do business. My glasses are less than two years old…read moreand lenses are delaminating. This should not happen but this company refuses to stand behind their product (they manufacture and sell) and would not replace my lenses. I have never had this occur on any glasses and I've owned many, many pairs in my lifetime, it is clearly poor-quality control in the manufacturing. My wife and I have also bought several pairs of glasses from them in the past so not only do they not stand behind inferior manufacture they also do not value loyalty and customer service. I would definitely find other opticians in the future and suggest others do as well.

I was a patient in this office for many years until it went from being a private practice to ' 'my…read moreeye doctor' franchise. I only use them to order lenses and frames at this point, it's not been the best experience. I went to pick up glasses twice over the past year, and the office was closed without warning. The office also failed to contact me when my lenses were in and I had to call them to find out that they were. Their website shows them open today, so I made another trip, only to find a sign on the door that reads 'Closed Sat and Sun. They might be understaffed at this point as many places are, but I'm writing this with the hope that they can address these issues. Otherwise, I wont go there again.