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    TrailersPlus - Ogden

    3.0 (2 reviews)
    Closed 9:30 am - 4:30 pm

    Services - TrailersPlus - Ogden

    Trailer repair

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    11 years ago

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    10 years ago

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    Tyler's Mobile Boat & Rv Service - Classic Gold Buckle LQ trailer

    Tyler's Mobile Boat & Rv Service

    (1 review)

    I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

    From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

    Duo Tech

    Duo Tech

    (2 reviews)

    I'm not usually one to write reviews, but after eight months of waiting, I figured this shop earned…read moreit--if not for the service, then at least for the sheer drama. I took my truck in mid-July to have an oil leak and an A/C leak fixed. Right off the bat, the owner was upfront and told me to get A/C line dye myself and add it, saying it would save money rather than going through their shop. I appreciated that kind of honesty--it gave me hope. I was able to drop my truck off after hours, which was convenient. But unfortunately, that was the last smooth part of this entire process. I didn't get my truck back until the end of March. What happened in those 8 long months? Well, apparently their one and only mechanic quit. Then the replacement quit too. I gave them a lot of grace and time, but weeks went by with zero progress. It honestly seemed like no one else there had a clue how to work on a Ford--or maybe no one even tried. I made multiple phone calls and heard "about two weeks" more times than I can count. I went in person several times to check in. At one point, frustrated beyond reason, I even yelled at the owner and asked why they were still taking in new work if they couldn't handle what they already had. His response? A shrug, basically. I was told I could take it home and not get the work done, but finding another shop was nearly impossible since most around here only work on semis and tractors. So, reluctantly, I left it there. Eventually, they did get around to fixing the oil leak. I waited a while to write this review just to make sure it actually stayed fixed--and thankfully, it has. However, the A/C issue was not resolved. After waiting the better part of a year, I cut my losses and decided not to take it back. I'm not about to hand them my truck again only to see it next summer. Bottom line: yes, one issue was fixed. But the service, communication, and timeline were incredibly frustrating. I understand things happen--employees quit, life is unpredictable--but if you don't have the staff or time, be honest. Don't leave someone's vehicle sitting untouched for months on end. I won't be returning, and I can't in good conscience recommend them unless you're extremely patient and only need one thing fixed--maybe. The pricing was very fair. Hopefully this was only a hiccup, but do your due diligence.

    Jordan did several upgrades on my truck and fixed a few other issues I've been fighting. The…read moreservice performed was second to none and the work was completed in a professional and thorough manner. We all know how hard it is to find a shop we trust. Well, I'm thrilled I found one and would highly recommend Duo-Tech to anyone who needs service on their car or truck. Thanks!!!

    TrailersPlus - Ogden - trailerdealers - Updated May 2026

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