Great experience buying a used motorcycle. Sales team was great and answered all my questions…read more Start to finish in about an hour and I was on my way home with the bike. Very fair price and and excellent bike. Will definitely be back.

I took my Suzuki Burgman in to be fixed after a renter ran it along a sidewalk and scraped it up…read more They insisted that they had to be paid for 2 hours to assess the damage. $400 just to tell me what needs to be done to it! They said, "Well, most insurance companies will pay for the 2 hours." In other words, we can charge it just because someone is willing to pay for it rather than it actually needing done. I'm not working with a regular insurance company though and they, in their great benevolence, rather than charging me for 2 hours will charge $200 just to look at the scooter. I told them to just tell me how much for the parts and labor, which should be obvious, but they're giving me guff about it. I mean, if you pull it apart to replace the obviously damaged parts and there's more to fix, then add it on! Bunch of scammers. I don't recommend dealing with them.

I'm blessed to know an honest shop, and right here in Layton. Jeremy and the good mechanics at…read more"Rides" have always treated me, my family, friends and others I've referred to them, with fairness and compassion for their vehicle issues. The Mechanics at "Rides" solve problems! And, they're the BEST!

Jeremy and team are awesome! I won't take my cars to anyone else. Honest and dependable. Never had…read morea bad experience. Great work without being over priced. If you need a mechanic. B & R Rides will not disappoint. Thanks Jeremy and team for keeping my cars running. I highly recommend.

I've been a customer at Smitty's Burt Brothers multiple times, and I'd recommend them without…read morehesitation. Like any shop, there have been a couple of occasions where the work wasn't quite right or I left feeling less than satisfied but here's what sets them apart: they actually listened. Every time I raised a concern, they took it seriously, double-checked their work, and made it right without making me feel like a burden or a difficult customer. I can be a tough customer. That kind of customer service is rare, and it's exactly why I keep coming back.

I had an appointment at 10a and i was out of there by 1115. Great service. Larry was very…read morefriendly and helpful. Great value also.

I reached out about a GSX‑8R listed on Marketplace and was instructed by the listing to contact…read moreBlake directly for pricing and financing. From the very beginning, I asked clear, reasonable questions and stated multiple times that I wanted everything in writing before a phone call. Instead of answers, my messages were repeatedly read and reacted to, but completely ignored for days at a time. The only thing I received were pictures -- not a single one of my actual questions was answered. I followed up multiple times because I was genuinely interested and had funds ready to buy a new bike. Each time, I could see my messages were read, sometimes "hearted," yet no response came. That is not a communication issue -- that is choosing not to respond. Eventually, Blake explained that he was on vacation in Mexico and claimed he passed my information to his sales manager, Broc, to handle the sale. Despite that, I still was not contacted for days. No text, no voicemail, no email. I was called once while I was at work, but no voicemail was left, so I couldn't even confirm who the call was from. Communication still did not improve. The only reason Broc eventually reached out at all was because I contacted a different YoungPowersports location myself. Only then did anyone seem to realize I was a serious buyer. That shows a complete lack of internal follow‑through and accountability. What makes this even more frustrating is that I am younger than both Blake and Broc, yet I communicated more professionally than either of them. I was respectful, clear, patient, and persistent -- and still ignored. I literally just wanted to buy a new bike. I had the money ready. This should have been an easy sale. Blake eventually apologized and admitted the service was poor, but an apology doesn't undo days of being ignored, wasted time, or a lost sale. If this is how YoungPowersports treats someone actively trying to give them money, I would be very concerned about how they handle customers after the sale. This experience shows poor communication, poor management oversight, and a lack of professionalism from both Blake and Broc. Serious buyers should be aware that even with money in hand, you may be ignored, reacted to instead of answered, and left to chase down basic information yourself.

very poor customer service, charging for programming a key when they don't need to be programed…read more there is no good UTV shops anymore.

I've had several good experiences with Big O Tires over the past few years across multiple…read morevehicles. They've honored prorated tire warranties more than once when tread life came up short of expectations, which saved me significant money on replacements. On another visit, they caught a severely worn serpentine belt that I had no idea was failing and replaced it at a reasonable cost, likely preventing a breakdown. More recently, they identified badly worn brake pads I wasn't aware of and likely helped me avoid rotor damage. They've also helped with promotions and tire recommendations that have worked out well, and now they're repairing a puncture in a new tire for me. Overall, I've found them to be proactive, fair with warranty situations, and focused on safety rather than just selling parts.

I've had nothing but great experiences with Big O Tires in Layton, Utah. Ian runs an exceptional…read moreshop, and his crew is everything you'd hope for in a team of mechanics--kind, honest, hardworking, and incredibly capable. They take the time to explain what's going on with your vehicle, never push unnecessary services, and always follow through with quality work. If you're looking for a trustworthy place to take your car, I highly recommend Big O in Layton. Ian and his team truly go above and beyond.

Terry not only helped us find the right headlights but also helped install them! Super great…read moreservice!

Be careful with this auto zone they make up add on core charge fees here…read more I ordered a part and was told what the price and fee would be, no problem so far. When I got to the shop they raised it and I had to correct them. They did lower it to what was promised but this event shows they are just throwing out sucker prices to suck a little extra money out of people that don't know any better. I will be taking me and my family's business somewhere else in the future.

These guys have seriously been amazing to work with. They have fixed big issues from other shops…read morethat failed us. They are welcoming, kind and honest. We will not go to anyone else.

Worst place ever.... As soon as I walked in I was confused on where I was. It looked and felt…read morelike a day care, toys were everywhere, kids running wild. Don't get me wrong I think its great to take kids to work but there's a line of professionalism. I mean no one asked if i needed help, the kids were attended to before me, eventually I just turned around and left.

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.