1. Black Rock Auto Sales

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Pleasant View, UT

Black Rock Auto Sales

5.0 (12 reviews)
Open • 10:00 am - 6:00 pm

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Review Highlights - Black Rock Auto Sales

“We got pre-approved immediately after contacting Nate and he found us a loan with a great interest rate.”

Mentioned in 10 reviews

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Young Ford of Brigham City

Young Ford of Brigham City

(38 reviews)

The team was awesome! They helped me with my new Raptor and I got a great deal! I just went in for…read moremy first oil change and was there under 30 minutes! Awesome!

Stay far away from this dealership…read more I was extremely disappointed with the lack of responsiveness and poor customer service after purchasing our vehicle. The car was used with only about 10,000 miles on it, so I was surprised to discover after bringing it home that it came with only one key fob and no mechanical backup key. I contacted our salesperson and asked if they could locate the missing key fob and mechanical keys. My concern was simple: if the key fob battery died, we would have no practical way to access the vehicle. I was assured they would look into it and get back to me. Days went by with no update, so I followed up myself. At that point, I was told they couldn't find the missing keys, but they might be able to help cover the cost of a replacement. Once again, more time passed without any communication or follow-through from the dealership. Now I've been told there's nothing they can do, and I'm left paying nearly $600 out of pocket to have a new key fob programmed and a mechanical key cut. Mistakes happen, and I understand that used vehicles don't always come with every accessory. What I find unacceptable is the complete lack of communication, follow-up, and accountability after the sale. Once the paperwork was signed, it felt like customer service became nonexistent. Based on my experience, I would strongly advise avoiding this dealership.

Affordable Car Sales

Affordable Car Sales

(8 reviews)

Overall, the buying experience was fine. I liked Brandon, thought he was a nice guy. Unfortunately,…read morethe vehicle I bought was not good. I had issues with it right away. When you drive a car off Brandon's lot, say goodbye to any future service. 90 days later, after continuous issues, I went to trade in the vehicle. It had SEVERE damage Brandon didn't tell me about, and just to get rid of it, I took a $3500 loss. In 90 days. Ouch. Brandon, you are not honest. This vehicle should have had a salvaged title, but I should have at least been told about the damage, so I knew what I was getting into.

I would not recommend these guys to anyone. I went to them in the end of November I wound up…read moregetting a 2013 Cadillac SRX which I was informed was the owner's wife's car and the owner would never put his wife and a dangerous car it was more than good to buy I was getting an excellent deal. Two months later on my first oil change and lube we found yellow loogie like substance in the oil cap. The car started losing power. I figured a head fallout was going bad so I tried to flip the car. The car came back as having been totalled it had a salvaged title. So I now owed 9,000$ for a car that was only worth 2500$. So I couldn't get into another vehicle for to me being upside down on this one. I called Christina and let her know what was going on hoping they would make it right. Instead I got tested as though I had some someone wrong. Not to mention after the car was financed she still had me for over six hundred as a down payment. which to find out later was illegal. I have a credit score of 760 they could have easily off made it right yet choose not to. As of may the car no longer runs has a bad transmission and blown head gasket. Thank you adorable car sale for ensuring my grandkids and I got out into a excellent vehicle.

Black Rock Auto Sales - usedcardealers - Updated October 2026

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