1. Black Rock Auto Sales

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Pleasant View, UT

Black Rock Auto Sales

5.0 (12 reviews)
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Review Highlights - Black Rock Auto Sales

“We got pre-approved immediately after contacting Nate and he found us a loan with a great interest rate.”

Mentioned in 10 reviews

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Young Ford of Brigham City

Young Ford of Brigham City

(38 reviews)

The team was awesome! They helped me with my new Raptor and I got a great deal! I just went in for…read moremy first oil change and was there under 30 minutes! Awesome!

Stay far away from this dealership…read more I was extremely disappointed with the lack of responsiveness and poor customer service after purchasing our vehicle. The car was used with only about 10,000 miles on it, so I was surprised to discover after bringing it home that it came with only one key fob and no mechanical backup key. I contacted our salesperson and asked if they could locate the missing key fob and mechanical keys. My concern was simple: if the key fob battery died, we would have no practical way to access the vehicle. I was assured they would look into it and get back to me. Days went by with no update, so I followed up myself. At that point, I was told they couldn't find the missing keys, but they might be able to help cover the cost of a replacement. Once again, more time passed without any communication or follow-through from the dealership. Now I've been told there's nothing they can do, and I'm left paying nearly $600 out of pocket to have a new key fob programmed and a mechanical key cut. Mistakes happen, and I understand that used vehicles don't always come with every accessory. What I find unacceptable is the complete lack of communication, follow-up, and accountability after the sale. Once the paperwork was signed, it felt like customer service became nonexistent. Based on my experience, I would strongly advise avoiding this dealership.

Black Rock Auto Sales - usedcardealers - Updated October 2026

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