Had to pull over on the side of the freeway about 6 miles from this repair shop. It wasn't my only…read moreoption but it already had good reviews on Google so I ended up driving my car slowly over there because the thermostat had hit Max and I allowed it to cool for a bit. Couple points to make here. Plain and simple, these guys are honest, fair, didn't look for other things to upsell me on, just troubleshooted for the issue and got me back on the road ASAP. Long story short, something as simple as a radiator cap which was defective and losing pressure, was replaced, fluids were topped off, and I was able to get back on the road with just parts fees and a diagnostic fee. Thank you again to everyone at AA Auto Repair! Eternally grateful for your honesty and integrity! -Paul

From the owner: Treat customers Fairley. have 3 experience teck mechanics. Small jobs to what you needs. tire at…read morefair prices . our goal is to fix your truck or car for your safe travels. brakes. suspension.

I went into Woodruff to have my car AC looked at. It was blowing semi-cold air. They didn't really…read moreknow what would fix the problem and said they would start with the expansion valve. If that didn't work, I would need a whole new AC kit. They put in a new expansion valve and that didn't fix the problem. That cost me over $600. I feel they were just throwing parts and looking for a fix. I also feel they took advantage of me as a female. I came in alone and they figured I didn't know much about cars and they took advantage of me. If they would have continued to try to fix the problem I would have ended up spending around $2300. I decided to get another opinion. I took it to another mechanic who diagnosed that I needed a new compressor and were able to fix the problem. It is now working great. I would not recommend this business to anyone. They do not know what they are doing and are just trying to run up your bill.

I always go to Woodruff when I have a repair. I have an older car that has had a range of issues,…read moreand they were the first mechanics to actually listen to the problem I was having and kept testing and working on it until they discovered the problem with the system. This initial dedication and determination to find the root cause of the problem created a customer for life!

My boyfriend and I were on our way across the country and we needed a minor fix on our mudflap. We…read moredidn't have time to wait for an appointment, and they were able to look at our car right away and fix it within 15 minutes. They didn't try to oversell anything and honestly told us that we could have probably done it ourselves - very honest and kind people!

Changed exhaust tip, had an appointment, got right in was out within 20 minutes Blake did an…read moreoutstanding job. I will return if I ever need any exhaust work done. 1

They did a fantastic job on my 80 Z28…read more New mufflers and some awesome exhaust tips!! I was in and out in a few hours. Price was fair and the work was quality. It will definitely be hard not to drive it everyday, the exhaust sounds amazing.

I called to get an estimate for the oil change. They gave me one price over the phone. After the…read morework was done, the price ended up being about $40 more because they forgot to mention that my car takes more oil.

I am beyond unsatisfied with the service I received at Big O Tires in North Ogden. This location…read morehas gone drastically downhill and I won't be returning. First red flag: They don't take appointments. You either sit and wait indefinitely or drop your vehicle off and hope for the best. It's a disorganized first-come, first-served process that feels completely outdated and inconvenient. Now to the bigger issue - my experience: While I was out of town, my wife brought our truck in for four new tires and tire pressure sensors (two had gone bad). Toward the end of the visit, the shop tried calling me -- not her -- to get approval for an alignment. I was at a conference and couldn't answer, but instead of just speaking with my wife who was right there, they pushed the alignment on her. The truck didn't need an alignment. And as soon as I got back and drove it, I noticed the alignment was now off -- my steering wheel was crooked and the truck pulled. On top of that, one of the tire pressure sensors immediately started triggering a warning. I was heading back out of town and had to wait nearly a week before taking it back in. When I returned it, they did take another look and adjusted the alignment -- but then told me I needed to pay another $69.99 to replace a tire pressure sensor. I had to remind them that I had already paid for four brand new sensors. That raised a serious red flag -- did they even replace the sensors the first time, or just charge me for them? To make matters worse, when I went to pick the truck up, they couldn't find the keys. After several minutes of looking, they found them sitting inside the unlocked truck, windows down, in the parking lot -- completely unsecured. This kind of careless, unprofessional service is unacceptable. I've been a Big O customer in the past, but this location has lost my business. If you value your time, money, or your vehicle -- go elsewhere.

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

It's hard to find a mechanic you can truly trust, but this shop has definitely earned my…read moreconfidence. I highly recommend them to anyone looking for reliable, efficient, and honest auto repair service. I'll definitely be coming back for any future maintenance needs!

SERENDIPITY: "the occurrence of events by chance in a happy or beneficial way." I decided to skip…read morework one Monday and go to the hot springs up North. Before I left I heard "are you sure you're doing the right thing?" I said "OF COURSE I AM!!" I set my GPS to head North. As my car was heading North, the GPS said "turn left here! Your destination is on the left." I missed the turn, and flipped a U turn and my car died. I started it, finished the turn and went into this beautiful neighborhood. As I drove in my car died again, so I let the momentum take me to the end of a yard to pull over. The neighborhood was quiet, breezy, grassy, flowery meadows, big sprawling yards with horse corrals, and lots of dogs throughout the neighborhood. It was a sweet place to break down. I rolled down the windows, put my shades in the windshield, and decided to let the car cool a bit. Nobody was home in this neighborhood. After a while my insurance sent a tow truck driver out named Aaron of AJ Towing in Farr West. As he was getting my car set up, his son Chase asked me where I was going. At this time I was going to Pep Boys but it was closing soon and we were miles away. Aaron said "I'll take you to my buddy's." I was not alarmed when I agreed to the suggestion, because something gave me reassurance that this would be okay. (my guardian angel?) I believe in guardian angels and mine was all over IN my face that day. We took my car to Lugo's Automotive & Fabrication at 1496 W. 2700 N. #A, in Farr West, Utah and left it there. I went to the Comfort Inn around the corner to wait. At first it was a water pump. Okay, let's git 'er done! But as Darrell proceeded he found my engine was CRACKED!! So, they set out to get an engine. That took a few days. My timeline to come back to Farr West was only on a Friday. Darrell was extremely patient with me. He returned my texts as soon as he was able, he answered my questions and was really nice, patient and understanding of my situation. He probably thought: crazy broad! Although he never gave me the impression he felt that way. But oh well, that day I was a crazy broad, taking off without checking my car first! When I was finally able to come and pick up my car, the battery was charged, but when I turned on the wipers, they went wacko. Then when I was on the road the battery died like aint no other!! OH MY HECK!! My car was flat out dead, no power to put the gear into neutral, unable to steer; nothing. Not even able to move it off the road! Talk about want to cry! I was blocking one lane on a 2-way street. This lady came out of her house, knew what to do, directed traffic, called the police to get me some help. They called a tow truck who towed back to Lugo's when the owner, Isaac Lugo had pulled up. He was so gracious and polite, he reassured me everything would be back in order. He ran some tests on the battery and found some codes that were questionable. I had transportation back in Salt Lake, this day was Saturday, the shop is closed Saturday. Isaac was so nice to get in and get busy on my car. Being Saturday, I felt like my presence could be stressing as he was working on his day off. So I offered to leave it there and pick it up the following Friday. He was so nice, he drove me back to the Ogden station to catch the train back to Salt Lake. I went back picked up my car without a hitch!! This whole scenario happened because I wanted to take a day off when I shouldn't have. This inconvenience wasn't as "inconvenient" as it should have been. It was another learning lesson. No matter how right I think I am, I need to listen to the little voices that speak TRUTH into our ears. The moral? 1 - Don't make plans to lie to get your way. 2- Don't skip school or work. 3- Thank Heaven for the little voice. LAST BUT MOST IMPORTANT POINT: You can have your vintage car re-decked out by this company. I am so down for something fun and sexy and I plan to take it to Lugo's Automotive and Fabrication. I plan to stay in touch with this company, as Isaac Lugo is training to be a professional boxer and I intend to cheer him on. :)

They fixed my friends truck on the way to a baseball tournament and they fixed it with no problemread more