Griff's is a great locally owned and operated company. They are knowledgeable and the staff is…read morefriendly. Called to get emissions done recently and they got me right in. Asked for some quotes on additional service work. If you're in need of repairs give them a call!

Phenomenal work and service! Great crew and honest management! Best in town! Would not go anywhere…read moreelse! Go my car up and running in no time!

Amazing service, very friendly, fast. They explained everything they were doing and were helpful…read morewith recommendations and explanations.

Pretty neat you get to stay in your car, they did my registration and free tire pressure they also…read moreoffered me a water. Jose was super helpful and answered some random car questions I had about oil etc.

Terrible communication and didn't do what they were asked to do then just sent my son on his way!read more

They clearly do not care. Go some place else. I think they crap service boils down to lack of…read moremanagement.

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

SERENDIPITY: "the occurrence of events by chance in a happy or beneficial way." I decided to skip…read morework one Monday and go to the hot springs up North. Before I left I heard "are you sure you're doing the right thing?" I said "OF COURSE I AM!!" I set my GPS to head North. As my car was heading North, the GPS said "turn left here! Your destination is on the left." I missed the turn, and flipped a U turn and my car died. I started it, finished the turn and went into this beautiful neighborhood. As I drove in my car died again, so I let the momentum take me to the end of a yard to pull over. The neighborhood was quiet, breezy, grassy, flowery meadows, big sprawling yards with horse corrals, and lots of dogs throughout the neighborhood. It was a sweet place to break down. I rolled down the windows, put my shades in the windshield, and decided to let the car cool a bit. Nobody was home in this neighborhood. After a while my insurance sent a tow truck driver out named Aaron of AJ Towing in Farr West. As he was getting my car set up, his son Chase asked me where I was going. At this time I was going to Pep Boys but it was closing soon and we were miles away. Aaron said "I'll take you to my buddy's." I was not alarmed when I agreed to the suggestion, because something gave me reassurance that this would be okay. (my guardian angel?) I believe in guardian angels and mine was all over IN my face that day. We took my car to Lugo's Automotive & Fabrication at 1496 W. 2700 N. #A, in Farr West, Utah and left it there. I went to the Comfort Inn around the corner to wait. At first it was a water pump. Okay, let's git 'er done! But as Darrell proceeded he found my engine was CRACKED!! So, they set out to get an engine. That took a few days. My timeline to come back to Farr West was only on a Friday. Darrell was extremely patient with me. He returned my texts as soon as he was able, he answered my questions and was really nice, patient and understanding of my situation. He probably thought: crazy broad! Although he never gave me the impression he felt that way. But oh well, that day I was a crazy broad, taking off without checking my car first! When I was finally able to come and pick up my car, the battery was charged, but when I turned on the wipers, they went wacko. Then when I was on the road the battery died like aint no other!! OH MY HECK!! My car was flat out dead, no power to put the gear into neutral, unable to steer; nothing. Not even able to move it off the road! Talk about want to cry! I was blocking one lane on a 2-way street. This lady came out of her house, knew what to do, directed traffic, called the police to get me some help. They called a tow truck who towed back to Lugo's when the owner, Isaac Lugo had pulled up. He was so gracious and polite, he reassured me everything would be back in order. He ran some tests on the battery and found some codes that were questionable. I had transportation back in Salt Lake, this day was Saturday, the shop is closed Saturday. Isaac was so nice to get in and get busy on my car. Being Saturday, I felt like my presence could be stressing as he was working on his day off. So I offered to leave it there and pick it up the following Friday. He was so nice, he drove me back to the Ogden station to catch the train back to Salt Lake. I went back picked up my car without a hitch!! This whole scenario happened because I wanted to take a day off when I shouldn't have. This inconvenience wasn't as "inconvenient" as it should have been. It was another learning lesson. No matter how right I think I am, I need to listen to the little voices that speak TRUTH into our ears. The moral? 1 - Don't make plans to lie to get your way. 2- Don't skip school or work. 3- Thank Heaven for the little voice. LAST BUT MOST IMPORTANT POINT: You can have your vintage car re-decked out by this company. I am so down for something fun and sexy and I plan to take it to Lugo's Automotive and Fabrication. I plan to stay in touch with this company, as Isaac Lugo is training to be a professional boxer and I intend to cheer him on. :)

They fixed my friends truck on the way to a baseball tournament and they fixed it with no problemread more

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

All good at tas tire greate care tires were good and automotive was great as well chet and jenny…read moreand there team personnel and nice prices are good do great work

I called to get an estimate for the oil change. They gave me one price over the phone. After the…read morework was done, the price ended up being about $40 more because they forgot to mention that my car takes more oil.

I am beyond unsatisfied with the service I received at Big O Tires in North Ogden. This location…read morehas gone drastically downhill and I won't be returning. First red flag: They don't take appointments. You either sit and wait indefinitely or drop your vehicle off and hope for the best. It's a disorganized first-come, first-served process that feels completely outdated and inconvenient. Now to the bigger issue - my experience: While I was out of town, my wife brought our truck in for four new tires and tire pressure sensors (two had gone bad). Toward the end of the visit, the shop tried calling me -- not her -- to get approval for an alignment. I was at a conference and couldn't answer, but instead of just speaking with my wife who was right there, they pushed the alignment on her. The truck didn't need an alignment. And as soon as I got back and drove it, I noticed the alignment was now off -- my steering wheel was crooked and the truck pulled. On top of that, one of the tire pressure sensors immediately started triggering a warning. I was heading back out of town and had to wait nearly a week before taking it back in. When I returned it, they did take another look and adjusted the alignment -- but then told me I needed to pay another $69.99 to replace a tire pressure sensor. I had to remind them that I had already paid for four brand new sensors. That raised a serious red flag -- did they even replace the sensors the first time, or just charge me for them? To make matters worse, when I went to pick the truck up, they couldn't find the keys. After several minutes of looking, they found them sitting inside the unlocked truck, windows down, in the parking lot -- completely unsecured. This kind of careless, unprofessional service is unacceptable. I've been a Big O customer in the past, but this location has lost my business. If you value your time, money, or your vehicle -- go elsewhere.

These guys have definitely stepped up their game. A car in each port and a small line. Thought i…read morewas going to be waiting for a couple hours... nope! In less than 30min I found myself in the port getting my oil and belts changed. These guys went to the extent of cleaning my windows for me while we waited not even 5min for the belt to arrive. Was in and out with in a hours time, this including waiting in line. Don't pay attention to the bad reviews that are over a year old! I don't know what happened but I have no problem coming back. The staff was very friendly and informative.

Jiffy Lube Service Issue - March 2026 Vehicle: 2017 Ford…read moreEscape Owners: Robert & Carolyn Del Carlo Original Store: #03761 (Ogden, UT) Secondary Store: #14 (West Valley, UT) Key Issues for Complaints: Safety Negligence: The vehicle was returned with a hanging skid plate and 4 missing bolts after a "safety inspection." Service Discrepancy: Ogden store claimed oil change was done; West Valley computer/manager (Kanai Johnson) showed only emissions were recorded. Record Errors: Service was filed under the wrong name ("Bob Hollingsworth") and incorrect owner info, affecting the Carfax report. Dishonesty: Store #03761 claimed the skid plate was "still on the vehicle" on March 23, despite the part being physically in the back seat (removed by Store #14). Refusal of Warranty: Regional management and store managers refused to honor the warranty or correct the damage. Immediate Next Steps: Independent Inspection: Take the car to a non-Jiffy Lube mechanic to verify if the oil is clean/new and document the missing hardware. Photos: Document the skid plate in the backseat and the dashboard "Oil Change" light. File Complaints: Utah Division of Consumer Protection: 801-530-6601 Motor Vehicle Enforcement Division (MVED): 801-297-2600 Jiffy Lube Corporate: 1-800-344-6933 To save this: Just press and hold your finger on the text above, select it all, and choose Copy. Then, open your Notes app, start a new note, and select Paste. Would you like me to find the address and phone number for a highly-rated independent mechanic nearby to get that inspection started?

Had to pull over on the side of the freeway about 6 miles from this repair shop. It wasn't my only…read moreoption but it already had good reviews on Google so I ended up driving my car slowly over there because the thermostat had hit Max and I allowed it to cool for a bit. Couple points to make here. Plain and simple, these guys are honest, fair, didn't look for other things to upsell me on, just troubleshooted for the issue and got me back on the road ASAP. Long story short, something as simple as a radiator cap which was defective and losing pressure, was replaced, fluids were topped off, and I was able to get back on the road with just parts fees and a diagnostic fee. Thank you again to everyone at AA Auto Repair! Eternally grateful for your honesty and integrity! -Paul

From the owner: Treat customers Fairley. have 3 experience teck mechanics. Small jobs to what you needs. tire at…read morefair prices . our goal is to fix your truck or car for your safe travels. brakes. suspension.