I'll save you the long story of car issues, after using another mechanic. But just know Chad and…read moreKeith at Arnold auto won't give up on you or your car. They were fantastic to work with and truly cared about getting me taken care of. I can't recommend them enough!

These guys are straight up, they didn't do any work on my car. But it was because they sent us to…read morethe Kia dealership to get the work done under warranty. They seemed knowledgeable and were helpful in getting us where we needed to go to get it fixed. They were all personable and friendly. I don't imagine I'll ever find myself in a spot where I'm here again. But if I do I won't hesitate to take my business here.

Trusted quality service, go out of their way to make sure I understand problem and have only the…read morebest things to say about JR's. Have used JR's for over 5 years.

I have been with JR's for years, I cannot say enough good about them. Friendly…read moreHonest reliable on lots of repairs, willing to go the extra mile to help you. Prices more than reasonable. I have given them some challanges and they don't run and hide when they see me pull in. If it has wheels they can fix it.*

Overpriced I went in with a simple problem of "hey will you…read moreidentify this clicking noise that just started up?" I then left it in their care expecting a call back later to tell me what it was. The call came except instead of telling me what it was they said the noise wasn't there and neither of their guys heard anything. Except at that point it was already on the lift so they could inspect it. This was Friday close to closing at this point so they kept it over the weekend. I get an invoice on Monday for $185 and a recommended service that would've added another $323. For what I wonder? Oh that's just the single hour rate plus shop supplies and tax. An hour to tell me they didn't hear the noise anymore? That would've taken 5 minutes on a test drive. That's all I wanted. I never asked for them to inspect the whole car for problems (which they did anyway). I certainly wasn't expecting to pay close to $200 for a problem that apparently went away. When I went in to pick up my car, I asked about that. I pointed out that their hourly rate was nowhere to be found and I didn't like that I was blindsided by it after the fact. The owner told me to look on his website. I already had. Just to make sure after I got home, I looked again. Still no mention of the hourly rate anywhere on the website and certainly nowhere to be found in the lobby. This would be a completely different story had they actually found the noise that I'd been hearing and completely different yet again if they'd actually posted their hourly rate. I was fully expecting to pay them for identifying the sound, that's not the problem here. They just straight up didn't do that and instead did extra work and charged me for it. Should I have been clear that if for some reason the noise didn't happen anymore that I just wanted a call back to come pick up my car? Probably. I just didn't at all see that as a possibility because I'd looked and hadn't seen anything super obvious and yet the noise persisted across multiple times turning the car on and off and driving at various speeds. Both of our faults? Maybe. But clear communication earlier in the process would have been awesome.

Sean Miller was amazing! I've never dealt with someone who cared as much as he was. He was willing…read moreto fit us in with his busy schedule and helped us out big time. How rare it is to find someone that actually truly cares about you.

Took my 350z here to get a starter replaced. I told Mike and Jake the symptoms and they both…read morelistened closely. I admitted to not being the best auto mechanic, even though I attempted fault diagnosis. They got the car on the lift quick, and diagnosed it even quicker. Starter was bad. This was around noon... Jake said it would be repaired before 5pm. I got a call around 2pm advising it was fixed! Way to go guys! The team ROCKS, and I highly recommend this shop for their professionalism and expertise!

They were working on my car for 2 1/2 hours and didn't charge me anything. That is a little suspect…read moreFor a mechanic shop. Any mechanic would know if the compressor was working when the A/C turns on. They said that they filled the A/C and than emptied my A/C line. For what if the compressor wasn't working? I'm obviously not a mechanic. But 2 1/2 hours after they had stated that it would be 30 minutes. I work Graves so I'm very unhappy with this service.

I had an ac /heater issue and though there was a parts issue that took a little longer than…read moreexpected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You

Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again!…read moreSpecial shout out to Angela for awesome customer service! She is the sweetest! Thanks again!

Just wanted to add a quick update since my first review -- we finally got our car back after two…read moredays, and once again, the A.B. Hadley team came through! On day one, Julie kindly gave us a ride from work to the shop and back (such a lifesaver), and when the repair took a little longer than expected, they set us up with a loaner car. My son and I nicknamed it "Babushka Honda" -- that's "G-ma Honda" in Russian -- because it felt like a cozy little time machine straight to the '90s. We had fun with it! When we picked up our car, everything was done perfectly. They used original or top-quality parts, and the rotors and brake pads even come with a 3-year / 100K-mile warranty -- seriously, who can beat that? Every interaction -- from Trent to Julie and the whole crew -- was professional, kind, and genuine. They treat you like a person, not a number, which is exactly what you want after (or before) a long day at work. Thank you, A.B. Hadley team, for making car care something I can actually feel good about. You guys really are the best!

Everything I was told was a lie. Fix, just short of $1800. 2nd opinion: Les Schwab tightened a nut…read moreand aligned, road test: no clicking noise. Took less than an hour to fix...No Charge. I drove about 47 miles...Perfect My name was spelled wrong: Email was wrong; said I was driving a Saub. No such car. Do not ever, ever take your car to AB Hadley...Never Mack Foss South Ogden Utah 84403

Ernie and his team have helped me and my family so much for my entire life. More than 15 years of…read morehonest, amazing service for a great price. Business like this are rare, The team genuinely cares about it's customers. I don't trust anyplace else with my car. 10/10 would highly recommend

These guys suck! They are extremely dishonest, upsell for everything, and overcharge for routine…read moreservices. Ignore these phony positive reviews. Do not bring your vehicle here!!!! I took my wife's van in for a simple a/c check-up and a problem with the passenger door. Kept the car for 2 days. Cost over $500 for the a/c which was low on freon. Quite high. They quoted my another $1500 for a/c regulators which I declined. He wanted to charge me $150 to look at the door which I also declined. He stated that the door repair would probably be around $1500 also for a problem with the locking mechanism. Final bill was $668 for freon! He charged an extra $150 for the door that I never authorized. I then bought a part for the door ($18) and found another mechanic who fixed it for only $150. I am warning you... Don't USE THIS COMPANY!!!!

What a relief to find a mechanic that is a man of his word, honest, and affordable!!…read more A coworker referred us to Jers and we will be a customer for life. His estimate was fair, he communicated updates clearly and he even stayed after hours to finish our truck! We are so impressed!

Jer's was a trustworthy repair shop before Jer sold the business. At my last visit, they charged…read moreme extra for work that was to be covered by a warranty that I had purchased. They charged me extra for parts that the warranty company furnished to "help pay his mechanics." It cost me several hundred more than it should have. Before they changed ownership, they accepted my warranty coverage 100% with no out of pocket costs. My warranty company advised me not to use them in the future.