I had an ac /heater issue and though there was a parts issue that took a little longer than expected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You read more

Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again! [[HIGHLIGHT]]Special shout out to Angela for awesome customer service! She is the sweetest![[ENDHIGHLIGHT]] Thanks again! read more

Yes, the ratings are legit - this place is awesome. When our car crapped out, we were advised to take it to Jensen to look at the engine. They did thorough testing and tear down to confirm the engine had seized. [[HIGHLIGHT]]Carson was an absolute wonder to work with.[[ENDHIGHLIGHT]] As we tried to determine what we would do, Carson told us we could keep the car on their lot for awhile as we figured out what was best. [[HIGHLIGHT]]He said he's "in the business of giving bad news, so [he tries] to help out where he can."[[ENDHIGHLIGHT]] If you want honest, affordable, and friendly service, GO TO JENSEN. read more

Brought in for an oil leak. They replaced the transfer case shaft oil seal, $1062. Engine oil pan, $516 and engine oil filter housing $276. Still leaks oil so I brought to dealership and they said oil pan is still leaking and Jensen did not replace the engine oil filter housing which I was charge for. These guys are either crooked or incompetent. Either way do not use. read more

[[HIGHLIGHT]]Great friendly service with loyal customers while waiting for my car I spoke with several customers who had only nice things to say about the service[[ENDHIGHLIGHT]] read more

After a $42 oil change (I had a coupon) they did a complete inspection and then took my truck for a test drive. (no body does that). They found a couple of problems & gave me a couple of recommendations with $ estimates. They got me in & out. On the way out I noticed they greased the ball on my trailer hitch. Thanks. read more

I just moved to Ogden from Arizona and am 110% happy with the service & supper friendly staff here. I have an older Ford Ranger, they take great care of it and are definitely fair and reasonable. I love the online booking, the text message quotes and estimates. Jensens came highly recommended, I am not at all disappointed. HANDS DOWN RECOMMEND them. read more

Nice folks and great service! They even fixed my lower engine splash guard cover that was dented... It is fitting fine now! Thanks!!! read more

We called ahead and asked if they could fill our tires since the gas station air pump quit working. [[HIGHLIGHT]]They got us right in and Chris was courteous and kind, giving helpful advice knowing we were heading out on a long road trip![[ENDHIGHLIGHT]] They didn't charge us anything for the service, so kind! read more

[[HIGHLIGHT]]I've been taking my cars to Jensen for a couple of years now and have a had a pretty positive experience.[[ENDHIGHLIGHT]] It hasn't always been perfect, but they have fixed any issues that have come up and gone above and beyond making sure that we were able to pick up vehicles after hours or that everything is right. Prices seem to be fair and they are very quick in their turn around time. Definitely recommend them! read more

I went in to have the brakes checked/replaced. Ended up having front brakes and calipers, valve cover gasket replaced and tranny fluid replaced. They got it all done in one day. [[HIGHLIGHT]]They gave me a ride home when I dropped off my car after hearing me discussing with my wife on the phone about waiting outside the gate for her to pick me up.[[ENDHIGHLIGHT]] They did a great job. read more

Where do you begin to talk about a saving grace? While driving to Ogden to visit with our son at Hill AFB, our diesel truck towing a 16,000 lb. fifth wheel trailer decided to act up, with what we thought were transmission issues. It happened to be Saturday afternoon of Labor Day weekend. We were able to "limp" in to our RV spot at Hill AFB Fam Camp and get set up. That evening I discovered that you could describe your problems on Yelp and that there were businesses who would contact you about the problem. I did this and Jensen Auto Service got back to me immediately, but said that they wouldn't be able to get to it for about a week and a half. I thanked them for their time via message and looked elsewhere. On Tuesday morning I got a call from them saying that if it wasn't a complete transmission replacement that they would be able to get to it that week. I "limped" the truck over to their shop and even though I didn't use the service, they offered to chauffer me around to get transportation while they worked on my truck. By midmorning on Wednesday, they had the problem diagnosed, and had a prospectus in my hands. I put them to work immediately and I picked up the truck on Friday afternoon. The cost was FAR less than I was expecting and they made sure to communicate all of the ins and outs of the replacement parts. They went so far as to make certain that I knew to contact them about warranty issues if I had to take it to a certified NAPA dealer with problems during the warranty period. They did a stem to stern inspection and brought up several issues that I would need to take care of when I got back home. What could have been absolutely disastrous turned out to be nothing more than a blip on the radar of life. This is a repair business that I wish I had in my area so that I could make them the permanent caretaker of my vehicles. If you need help, this is the place to go. If it was possible to give them six or seven stars, I would do it in a heartbeat. read more

These guys are great! Honest recommendations and quality work. I was taking my car to another repair shop, but after some bad service and repair work I went looking for another. Glad I found Jensen Auto & Paul. read more

Jensen Auto Service - Haha! - Auto Repair Near Me - Ogden, Utah

Women and clueless car people beware! They will bravely take advantage of you! Had our car for days, never called us, and then tried to charge 10k, YES TEN THOUSAND to replace the gasket cover & an ignition coil. My family has spent a lot of money here and are always recommending them, I wonder how many times DON cheated us. read more

Had 3 of my family's vehicles smogged & registered here at Jensen Auto and their service is fantastic. Fast work, friendly staff. Glad we found this place. read more

These guys saved me when my car left me stranded. I didn't know what to do and they handled it all. I had my car back in a day and it runs like a champ! Don is the man! read more

I had such a great experience with Jensen! They got my van fixed the same day and Don in the front office was honest, helpful and kind. I would definitely use them again! read more

I would like to thank Paul & his crew for all of the work they did on my 09 Chevy Malibu LTZ, I was honestly going to give up on this car. But after talking to Paul about my situation we finally got the car to the shop and Paul and his crew with through the steps of finding out the issues and would call me every time they found something that needed to be replaced/repaired, they where very honest and patient through the whole process and did not charge me a arm & a leg. I will definitely be back in the future and will highly recommend Paul and his crew to everyone I know. Thanks again! read more

Did not select Jensen auto labor rate was pretty close to dealer labor rate and they would jot use OEM customer supplied parts that were purchased from the dealer. read more

Jensen Auto is AAA approved repair facility, I starting going there when I found this out and am glad I did. They have saved my butt a couple times because I always try to fix it myself and well I just couldn't get it done, and their team not only fixed it QUICKLY I got a really fair price as well. The best part us they always fix it right the first time,I never had any future issues with what they fixed for me and that is the ultimate result I seek as a customer. I would give them 10 stars!! read more

My son had his van towed here because it was AAA approved. They supposedly ran diagnostics on it and found that it wouldn't start because it needed an alternator and a belt, around $800 estimate for the work. I brought a gas can with and put a little gas in the tank and it started right up, so the problem was the gas meter was broken and it was just out of gas. They still tried to charge me for their fraudulent diagnostic. This place is scamming people. Know your stuff before you go in because you absolutely can not trust them. read more

Took my Jeep in for a second quote on a motor noise, turns out I needed an engine rebuild. I received a competitive quote and they started the work with half down. I was appreciative they replaced a few other parts during the process to utilize the engine being pulled, saving labor costs down the road. I ended up getting a few other things repaired and feel I was treated fairly. read more

As far as mechanics go these guys seem straightforward and wanting you to understand what they are doing. Had a miscommunication with them, but turns out I didn't understand what they had done. Smarts that I paid as much as I did, but that is with any place you take your car. read more

Easily some of the best customer service I have experienced. Asked for a quote through Yelp, responded right away and I had a quote on Monday morning (I requested a quote on the weekend, when they were closed.) I asked for a tow company they recommend and they towed my car to their shop FOR FREE. Multiple calls to confirm service, and ask if I would like certain things done and informed me of said service. They also did a very thorough inspection of my vehicle, which helped me to truly understand the health of my vehicle. Had my service done very quickly and I was back in the road in no time. Turns out we are also related somewhere down the line! Paul is a great guy, with excellent customer service. This will be my go to shop for all my vehicle needs. read more

I have used Paul and his team to fix my old Ford many times. Excellent service, honest prices. These are the kind of people at take you at your word. A handshake is as good as a legal contract here. read more

Honest Reliable Mechanics. Paul and his team at Jensen's Auto are the only place I take my car too.

They also have a machine shop. I took a tractor part in that needed two broken bolts extracted. They got the job done sooner than I expected and for a reasonable price. read more

I was in a bind and Paul and his team went above and beyond to get me squared away in a pinch. Really happy with these guys I will for sure be bringing them more business. They do on the spot renewal which is also nice. read more

Went to Jensen's for a last minute checkup before a 500 mile journey. They were kind, personable and efficient. His lovely assistant was very helpful as well. If you want an honest mechanic go to Jensen Auto Service for large or small jobs. I am very grateful to them. read more