I had a disappointing experience at Sloppy Kisses Dog Store. My teenage daughter was checking out…read morewhen a young employee (early 20s, wearing a fox shirt) told her she needed to provide a phone number in order to complete the purchase. That made her uncomfortable, and it didn't feel appropriate to pressure a minor for personal information just to buy an item. On top of that, the item was marked $11, but when she checked out, it rang up at $15+. There was no clear explanation for the price difference. I understand businesses have policies, but customer service should always feel respectful and transparent especially when dealing with teenagers. I hope management addresses this so other families don't have the same experience.

The owner is super nice and very knowledgeable. The staff is always very friendly and professional…read more Highly recommend.

Lu and I love going there! Well maybe she doesn't so much but I do. Dog bathing there is so easy…read more Everything you need is provided and the staff is great.

What a perfect place take your fur baby! The girls at front desk right off make your pet…read morecomfortable, less stressed. & groomers treat your pet like their pet. I highly recommend the grooming.

I recently fell in love with a puppy I found online , he was in Las Vegas and I live in Boston . I…read morecontacted the breeder Reka at Puppyvana to see if we could make something happen. Reka was so helpful and involved in the entire process, she puts all her time and energy into her puppies and it shows. She raises these puppies in her home and takes care of them and loves them as if she didn't have to give them away someday =( I am a new puppy mom and text her daily with all my worries and she is more then happy to talk me through it. I love her! If you are in the Market for a new puppy I highly recommend you reach out to Reka!

This store always has a lack of available cashiers and most of the employees on the sales floor are…read morerude and seem disinterested in their job or helping customers. They wait until there's a significant line (5 or more customers) before they call for help, yet there's plenty of people available on the sales floor that I've seen work the cash register who make no effort to help out. This store acts like customers have no other options for pet stores. Corporate needs to evaluate this store and its management before there are no customers left to service.

Shout out to Amanda in the grooming salon! She did great getting my girls ready for the holidays…read more She took great care of them and my shepherds coat feels amazing. Highly recommend Amanda M

Huge news! It was revealed that the owners of this business are upside down 2.5 million dollars!…read moreThe Puppy Store in Henderson has made me believe in justice again, thank you so much. May the owners and employees know no peace.

Zero stars!!! Bought the cutest puppy last week... but on the 1 week vet visit, was told this…read morepuppy has genetic issues. Tried calling store over 15 times that day.. said call couldn't be completed... since the puppy was financed, the finance company had to give me the name and number of the owner...Richard Pena... I left him a message... was ignored... I finally emailed them and got a call back... lady was repugnant at best! Rude and smirky... stating that I signed for the puppy and it's mine... she insisted on overpowering the conversation..that wasn't going to happen with me... so she stated that since I'm not letting her speak, ( to reiterate how it's now my problem I have a dog with genetic reproductive issues...) that she was hanging up. She hung up. Then she texted me to read my contract and invited me to reach out to the Nevada advocacy. I needed no invite.. I will be filing a complaint with all gov entities and will be filing a chargeback for the nearly $3,000.00 they took from me. This issue was easily identifiable if the puppy had been seen by a reputable vet. If they had disclosed the matter up front, that also would have been avoidable. Now, I cannot breed this puppy ... see screenshot of their text vs our vet medical notes! They absolutely do not care! This place needs to be shut down! Shame on them! Hope they are ready to deal with their unethical business practices! And they will not be keeping my money. Oh .. and the puppy has kennel cough and they insisted it didn't and their vet confirmed it didn't! They need a new vet... apparently other reviews here share similar " kennel cough " issues! They need a visit from the State of Nevada....or perhaps the local news stations as well! Update; Aug 11, 2025 they refunded me most of my money... I paid a small fee... I closed the account... then Aug 13, 2025 they rebilled what they credited ... they are scammers... finance company is now investigating this malicious fraud! Shame on them! Was hoping to update everyone that it's all settled, but these guys are something else!

Wonderful service, my pet has never looked better! Terrific and kind staff. Strongly recommend…read moretheir services!

I don't usually review a groomer after one visit, but wow! Our Maltese was in and out in under 90…read moreminutes and this may be the most darling groom she's had in ages. I'm delighted to have found the ideal groomer for our little Queen. The salon is upstairs from the store and while I didn't enter the actual grooming area, judging from the rest of the establishment and level of service, I'll assume it's equally as pristine and posh. This review is strictly regarding the grooming aspect of the business; the store itself is packed with the most darling items and I look forward to shopping here in the future.

Yes a corporate pet store but offers a wide array of selection of cats and dogs. They have mini…read moreplay pens where you can play with the dogs to see compatibility etc. very friendly staff willing to help and answer all kinds of questions, they never felt too pushy or try to upsell packages.

LOVED IT SO MUCH! If I could go again oh you bet I would get another puppy10/10 workers are the…read moresweetest

They did a great job with my dog, Goju. He smells so good with their signature dog cologne. The…read moregrooming lady was so sweet and nice even though Goju gave her a hard time. Will be coming back

Every time I come here I'm always satisfied. The lady here is very sweet and my dogs have…read moreseparation anxiety but she always tries to be nice to calm them down. They always do great with the haircuts. I have an Aussie with Addison's disease so he loses hair 10x more than a normal dog. I try to keep him short to prevent my couch being covered in dog hair. Screw all the 1 star reviews. They're all Karen golden doodle dog owners. Your dog is overrated Karen.

Workers were friendly, explained to us how to shower but didn't know where to dry. My usual place…read morehas both the water and dryer in the same spot but then I saw the room. But the store itself was disgusting. Hairs everywhere, even down to the grooming brushes that are up for sale. Hairs in the drain, in the towels that are used to dry the dog, and also in the brushes from whoever washed their dog last. I did like that they offered many shampoo options depending on your dog's needs. I don't live here but even if I did I would choose a different spot to go to. This place was too filthy.

Soggy Dog is my go-to when I am fostering doggos…read more This is Buddy, he's a 7mo old Aussie/Whippet? Mix. A variety of shampoos and conditioners, each station is set up with the face cleaner, cotton balls with ear cleaner, towels and the scrubbies. A dryer is also available for use.

They were so amazing! The way they treat their puppies sets them up to for success! Sean was…read moreawesome took care of everything made the process easy!

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.