Came in here looking for a trailer pin adapter because my boat trailer is 4pin and my truck is 7…read morepin. I swung by AutoZone first and they didn't have it, but saw this true value and thought "long shot, but I'm here" I was shocked, their towing section was huge! Right when I walked in, I asked the staff if they had a trailer section. A really nice guy took me right back to it and they had the somewhat hard to find adapter I needed and a lot more. Friendly girls up front rang me up. I couldn't be more impressed with excellent service and selection!

The staff here are very helpful and accommodating. Everyone was professional and friendly. Did a…read moregreat job matching paint color. Really great store to shop at.

Great general Hardware store. Been there dozens of times. This place has old-fashioned service…read more The personnel will help you find what you need! I go all the time with a concept for a project, and I describe what I am trying to accomplish, and they will help brainstorm how to make it. I love the place! The other bonus is that even though they compete against the big box hardware stores, their pricing is at or below the national chains.

Love this store now that they have resized its even better. The staff is very friendly and the guys…read morein the back where all the hardware counter is man let me tell you they really know they're stuff! I was looking for a certain speed nut and came here looking for and they answered my prayers. If you in the area or working a project and want to avoid the big name stores stop and give them a shot. I'm sure they won't disappoint.

Highly recommended,…read more 1 stop shop, found all the materials and items needed. But what stood out to me was the customer service and assistance i received while shopping. From the moment i walked in, felt welcoming and the associates wanted to help me find the items i needed, and even recommended a tool to make the job ten times easier!

Gaspar is MVP We wish to recognize based on his phenomenal Customer Service which is consistently…read morethe same always. One of the Best Managers in The Hardware Service Industry. A happy Customer is a Return Customer! Keep Him Please (Smile)

I found myself in a pinch needing a couple of specialty screws (6-32 x 7/16") to finish an optic…read moreinstall--the ones that came with it were just a bit too short. The manufacturer wanted $7 for the pair plus $11 for shipping. Amazon had packs of 50 or 100 for $6-$13 with shipping included, but the earliest delivery was Monday. As a last-ditch effort, I checked the local big-box stores, but nothing looked promising. Then I remembered McFadden-Dale and decided to make the trip before they closed. They didn't have the exact 6-32 x 7/16", but they did have 6-32 x 1/2". The staff was incredibly helpful and took the time to check the thread pitch to make sure they'd work. Best of all, four screws cost me just $0.56 instead of nearly $20--and I didn't end up with another 40 or 90 extras I'd now have to find uses for. Their credit card system was down, so it was cash only. They also close at 2 PM on Saturdays and are closed on Sundays.

My new go-to spot for hardware Huge selection of stuff you…read morecan't find at Home Depot or Lowes

I came into this store a few days ago because I was helping a friend move into a different bedroom…read moreof her house, which involved dismantling a bed/moving the parts downstairs. We had allen wrenches, but were missing the exact ones we needed for dismantling the bed. Fortunately, there was this Ace Hardware store just down the street, so I figured we could go in and see if there were any possible inexpensive solutions. An associate asked if I needed help (I unfortunately didn't catch the guy's name) and I mentioned the predicament, admittedly somewhat worried I'd have to buy a whole new allen wrench set just to get the one that I needed for the job. He took me to a place in the back of the store with old allen wrenches people had donated, often left over from similar bed/furniture dismantling/assembly jobs, and these were free. He gave me the option of taking a few and seeing if any of them worked. I did take about three of them, and fortunately, one of them got the job done! If I'm in the area and have any further hardware needs and the like, I'll definitely be coming around.

Very handy location. They don't have everything you need to build a house, but they have a lot to…read moremaintain one. Friendly staff, veteran discount, and a good snack display!

We came into this Lowe's for some plants for our backyard. My dog loves to smell flowers and…read morefragrant plants so we needed to get him some. The garden center is nicely organized and is shockingly cool for the middle of summer. I was worried that I be dying trying to pick out some plants but it was actually quite a nice experience. The plants and all of the items that go with plants (like soil and pots, etc.) are well organized and seem to be in great health. I like that it's super organized and you can easily navigate the aisles. Pricing is pretty good too, there seems to always be some sort of sale so you can get quite a few items. The only issue I have is that there are no real registers anymore. It's all self checkout and we did end up having an issue (one plant didn't have a tag) and it kind of took forever to get the price. However, the lady helping us was super friendly and actually did help so I appreciated that. The other thing that annoyed me is that some plants are right outside of the garden center but there is no entrance there anymore so it's super inconvenient to even look at the items there.

I wish I had read the reviews before purchasing. I ordered a double wall oven over two weeks ago…read moreand haven't received even a single text message. I called the store and they suggested I contact the store every day. I'm busy. I'm thinking about cancelling.

I Always get great customer service here. Picked up some paint supplies. I prefer this company…read moreover the orange one down the street. 2026 :)

Lowes online ordering is TERRIBLE. The item said it is in…read morestock (with a note that it MAY not be accurate), I ordered for curbside pickup. Then Lowes canceled my order, stated out of stock. Then I checked stock at another location, attempt to order again. 1st order payment via gift card. My gift cards were not refunded. Online chat told me it would be refunded via email with a pin. If I needed urgently, contact local store customer service. 3 people in the store do not know what to do. 1 called corporate. Corporate said it will be Mailed to me in 7 days. That doesn't match the online info. I asked who I speak to and she handed me a corporate CS# that is closed

Sonia in the plumping section was super helpful and patient - explaining what she thought the issue…read morewas and how we should solve it. She had great customer service. Thank you so much for your help!

I had a very disappointing experience at Home Depot today. I came in ready to spend around $3,000…read moreon patio furniture and already had a good idea of what I wanted. I just needed a few questions answered before making the purchase. After walking around for quite a while, I couldn't find a single employee in the patio section. I eventually asked one of the third-party water testing reps if anyone worked in that area, and they kindly offered to call someone over for me. When the employee finally arrived, he came with an attitude right from the start. His opening line was, "You called me over, what do you need?" I responded, "Patio furniture," and he looked at me and said, "Okay... looks like you found it." At that point, I felt completely dismissed and unwelcome. I walked out without buying anything. It's frustrating to be ready to make a significant purchase and not only struggle to find help, but then be treated like an inconvenience when you finally do. Definitely not the level of customer service I expected.