I do not write negative comments often, but this was required…read more We had three tasks done for us by Premiere. We had carpet installed in our bedrooms. We had a fake wood floor installed in our living room and hallways. We also had vinyl floor tiles installed which required grout. The carpet was high quality and there was a great deal of options. It was installed without problem. For the vinyl flooring the product was also great. However, there were problems with the install. Initially, upon letting Premiere know the problems, they were able to get the crew back to finish and fix the job. On their second trip they did install a different piece of molding that did not match the rest of the molding. At this point I was really tired of dealing with the company and voicing my complaints. So I let it go. Then, several months later, there were growing, noticeable gaps Between the boards that made up the flooring. Some were large enough to allow me to place a coin in the gap. On three occasions I went to Premiere to voice concern and twice sent pictures of the gaps with coins inserted. No action occurred. Concerning the tile that was placed in the bathroom, laundry room, dining room and kitchen, once again--great product, great sales staff, price and selection. But bad install and after sales service. My wife had told me on two occasions that it looked like the grout was coming loose. I disagreed. Then several months later there were some noticeable gaps where grout had come out. The floors were never professionally cleaned or had any harsh chemicals applied. The floor was cleaned mostly with either Swiffer wet wipes or mopped with warm water that had a capful of Clorox in it. We hired Stanley Steamer to clean the tiles. When they arrived, they refused to do the job citing their worry about financial liability. They claimed that the grout did look weak, like it was not installed correctly, that the gaps were noticeable and that they felt their process would cause more of the grout to come up. They advised us to get the grout looked at and redone if needed. They felt it should not look like it did after 5 months following install. I sent pictures and text to premiere explaining this problem but did not get a reply. The bottom line is that Premiere has a wide selection of great products, competitively priced, with a pleasant sales staff. But that does not matter if the great product may or may not be installed well and there's problems with getting problems fixed afterwards.

From the owner: We have an amazing showroom (over 10,000 sq. ft) Displaying…read moreKitchens, Windows, Doors, Lighting, Plumbing, Flooring, and accessories. We have Sales Consultants that are most knowledgeable in their fields. They walk you through selections when buying a new home or offer suggestions on updating your existing home.

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

Today I had my yearly check up on my HVAC. Garry came and checked out my entire system. He was…read morethrough, friendly and kind. I am giving them a 5 star rating. Margaret Gray Beavercreek

Took my son suit in to get cleaned for his wedding. It came back with lint, fine hair and white…read moredots of fuzz on it. I took it in with a suit bag, not knowing that I had to tell them that I wanted the suit bag back After I picked up his suit, we noticed the bag was not with it so I called them and they said they had it there with his name on it why they couldn't call me and let me know they had it to see if I wanted iit or offer it back to me when I picked the suit up in the first place I don't know I felt like they did not want to take responsibility for any of the errors, and had a nonchalant attitude about it. I have to roll lint off of it myself So much for paying for their service. My husband's suit came back with food stains on it still which I was able to wipe off gently with a damp cloth, and it had lint and hair on it too I didn't even mention that to them because I was so frustrated but I forgot

Due to a change I began taking my clothes to Longs Cleaners. I would not want to take my items any…read moreplace else. The staff that I have had the pleasure to meet are very friendly, knowledgeable, and professional. The quality of work is great, they have not failed to do the exact things I have requested.....all with positive attitude and assurance. I am very happy to have been introduced to this cleaners, and the services they offer. Pick up and delivery is available. Good job, good folks, ..thank you Long Family!

Excellent customer service!! Looking for cabinets, doors, or lighting? This place has it all.read more

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

We ordered an Amish Entertainment center January 2021. It was crafted beautifully. However, it…read morewas a very long wait. Delivered September 2021. It came in a month earlier, but either the owner, Jeremy, or his assistant, wasn't satisfied with the finishing. They sent it back for refinishing. Good luck having a large store do that. We love the way the draws close. Very smooth. I'd like to add an additional comment on the dining set, see our previous post. We now use it daily and it cleans beautifully. Just a drop of water on a microfiber cloth. Of great importance, if one of the chairs should be damaged, (very unlikely)you can just order another one. I have seen numerous complaints from customers of large furniture stores, stating that when they wanted a replacement, the item was no longer available. That's a big advantage in ordering custom handmade furniture.

Good service. We had them make an entry bench for us and it came out beautifully. The service was…read moregreat and we love the bench!

Amazing store, very helpful staff, some of the best brands on the market, wish a store like this…read morewas closer to me so for those of you local I hope you appreciate it.

Amazing service! They fixed my item while I had coffee next door. They also have a great selection…read moreof Birkenstocks.

Blair and Ryan were amazing! They were incredibly professional and helpful and we really…read moreappreciated their help.

Timely and very professional! Would not hesitate in using this company again. My future needs can…read morebe met with a simple phone call. Great Job!