I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

Extremely trustworthy! Great communication. Job done right and quickly. Will use again with no…read morehesitation. Thank you, Igor Petrotsky

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

Update: After…read moreposting my original negative review on July 5th, Stoll & Co. reached out to me directly within a day, to discuss my concerns. They acknowledged that my initial authentication report did not meet my expectations and offered to have the watch returned to them at their expense for a more comprehensive evaluation. The second experience was completely different. They covered all shipping costs, took the time to perform a much more thorough inspection, and provided the detailed breakdown I had originally requested. The follow-up report addressed the authenticity of the individual components in far greater detail and gave me significantly more confidence in their findings. While I still believe the initial service fell short and required me to follow up for updates, I also believe it's important to recognize when a company stands behind its work and makes a genuine effort to correct a mistake. Stoll & Co. did exactly that. No company gets everything right the first time, but how they respond when something goes wrong says a lot about their integrity. In my case, they listened to my concerns, took responsibility, and ultimately delivered the level of service I had expected from the beginning. For that reason, I've updated my review to reflect both my initial experience and the way they resolved it.

This vintage Omega watch was sold in early 2025 via a website that specializes in watches. The…read morebuyer had a friend, with many years of experience buying and selling vintage watches, examine the watch and documentation I provided. He compared the original paperwork with documentation from the Omega factory service center in Switzerland, which confirmed authenticity of the watch.

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more

From the owner: Please note that this is not a storefront business. We are inside the Premier Health Building…read moreacross the street from the Schuster Center! Free parking in parking garage under the building off of Jefferson Street. I believe that we are different because we truly want to help educate the customer, so they understand everything necessary to be comfortable that they are making the right decision on their purchase of whatever beautiful piece of fine jewelry that they decide on. Whether it be a gift for a friend or loved one, a gift for themselves, and engagement ring or full wedding set. When they leave our store we want to make sure they are happy, and hopefully customers for life. We offer white, yellow, and rose gold jewelry. Have have all precious and semi-precious gemstones. We are part of an elite diamond program where we have a Samsung tablet linked directly to one of the largest diamond suppliers in the USA with access to over 60,000 diamonds, fully certified by the best certification companies in the world, in either natural mined or lab grown, and we can show live up to the minute pricing, and have any diamond, in any carat size, color, clarity and cut in our shop within 24 hours. We want to be the best, most loved, small independent jeweler in the Dayton area as well as all surrounding communities. We also offer jewelry inspections and cleaning, as well as jewelry and watch repair. Stop in and see us and give us a chance to be your new favorite jewelry store!

Service is prompt and reasonable prices. I will certainly shop there again. In fact, I plan to…read morepurchase a dvd player and dvd discs.

I have know the owner since 1998 and I cannot write enough good things about him and his staff…read more These are top notch people that understand the importance of creating value for the customer and being fair. Please consider Don's Pawn Shop for your needs, new/used and for selling at an equitable price!