Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.

I would say this PetSmart location is just okay. I brought our dog here for grooming, and the…read moreexperience was disappointing both times. On our first visit, she came back with a bloody tail, and I was told she had hurt herself on the kennel--which was hard for me to believe. She was also finished in under 30 minutes, which made me question whether she actually received the full grooming service I paid for. I didn't want to make a big fuss, so I let it go, but after giving them a second chance and still not having a great experience, I can't recommend their grooming services. The store itself does offer a wide variety of products for all types of pets, so it's a good place to shop for supplies. However, based on my experiences, I would not recommend this location for grooming.

0/10 would not recommend this grooming salon. I've taken my pug here to mainly have her nails cut…read moreand each time they can't do it, can't finish the job. They tell me what I already know, pugs are notorious for being difficult with their nails. Yes, I know, hence why I'm here looking for a professional service to help me do it. However they are incompetent here. Most recently I brought her here this past Saturday. I booked an appointment days ahead of time. The place was super busy, which I don't understand why they would allow so many walk ins on top of booked appointments if it's going to overload them, doesn't make sense in a business case but ok. I waited an hour and a half. About half way through that time I come in to ask if my dog was okay, she is a pug so it's normally an express service and has never taken that long so I was starting to get worried about her. The girl I spoke to just kind of looked at me and didn't give me any reassurance, didn't go back to check on her or anything. So I went back out and waited some more. Finally they say she is ready. The groomer comes out and says do you want to go ahead and pay while I get her ready, so I do. The line is super long, only two registers up and running. Finally I pay and come back in, and THEN they tell me that they weren't able to cut all of her nails, only one paw out of 4 and her back paw at that. Oh great! So you told me to go pay knowing full well the service wasn't fully accomplished? Then they tell me I can come back on a less busy day, there's a lot of dogs there maybe my dog is just too anxious, they won't charge me if I just come back. I left mad because it was a huge waste of time but fine. I'll give them one more shot. I call today, Monday, to make sure they're not busy before I come in. I'm taking time away from work to do this each time by the way. I come in and they still cannot cut all of her nails. I gave her a calming chew. I asked if they used the cone on her so she wouldn't nip. The girl was uniformed about which breeds they were able to use the cone on so she said no and that she'd try again. I wait some more. Come back, and she tells me now for the third time that they cannot cut her nails and I should try a vet. I spoke to a manager as I'm very frustrated at this point, and she was less than helpful and also pretty rude when I was so visibly upset. She told me that there was nothing she could do if the staff "didn't feel comfortable" cutting my dog's nails. I don't know, train them better? That's their job? She was ready to send me on my way until I ASKED for a refund, which they did give me. I. Will. Not. Be. Returning. Ever. I never had this issue with the Beavercreek Petsmart when I lived closer to that location and took my dog there for 3 years.

This may be the best Petco I've ever been to…read more The employees were incredibly knowledgeable and helpful. I can't believe it! The girl who helped me had tons of information on the variety of cat food available and she she made great suggestions. They even opened the doors for us as we walked in the store and I witnessed them helping someone with a larger purchase to their car! If I lived in this area, I wouldn't shop at another pet store. This is the place! Great job Petco on hiring super employees!

When I walked into the store everything seemed fine. However, if you look a little closer I found…read moremany sad, dead fish sitting in a container. Their beady eyes, dried up gills and all, just sitting there decomposing for me and everyone else to see. Think of the children. So sad. I just think if you run a pet shop, you shouldn't have dead animals on display, carelessly sitting out for everyone to see.You should be able to keep your animals alive. It sends the wrong message if you're trying to sell animals that are alive.

Online pickup. Friendly staff. Aquariums were pleasantly clean by Petsmart (or any large chain pet…read morestore) standards. I didn't see a massive amount of dead fish like a different store nearby and only a few pest snails.

I never thought I'd pick up my dog from boarding and find him underfed and bleeding, but that's…read moreexactly what happened at Petsmart. I boarded him over Thanksgiving weekend, and while the ladies working there were very sweet, there was a huge miscommunication on their part. I left his food with a clearly labeled 1/3 cup scoop, and he eats 1.5 cups per day, yet they assumed the 1/3 scoop was a full cup and severely underfed him. He clawed at the metal gate so much that his paws started bleeding, and no one told me until I called them myself and even then, they barely answered the phone. I had to call multiple times just to reach someone. Since they don't let owners see the boarding area, I had no idea he was in a setup that stressed him out, and I wish someone had recommended upgrading him to a suite with a glass door. When I picked him up, he was noticeably skinnier, had dried blood on his paws and even had poop on his back paws. I feel incredibly guilty, like he thought I abandoned him and let him starve, and I will not be boarding him here again.

Clare helped us get set up with shampoo recommendations and a self-service dog wash today; she was…read moreso sweet, kind, and knowledgeable. She could tell my brother's dog Jaz was a bit antsy about getting a bath (her arch nemesis) and offered some treats to help relax her. Clare showed us to our wash station, explained what we needed to know, and gladly gave Jaz some scritches; Jaz was so happy!! She does hate baths, but adored the blow dryer. Overall, it seems like all the staff here do a wonderful job taking care of customers, keeping the store clean and organized, and providing a friendly and low-pressure environment-- an absolute MUST in this ruined economy. Jaz also got a new tug-of-war toy and is in love with it. We will definitely be bringing her back here for future bathing and product needs!

I did the unimaginable. I went to the pound and found a puppy that needed a home. I have a fiancé,…read more4 teenagers, a dog and 2 cats already so why not?! Eek Since I got home late I ran elsewhere to get basic supplies but I wanted to get a few quality items as well so I came to Pet People. The first thing I noticed was the a young man was happily carrying a large bag of foot food out for an elderly woman and still managed to stop and acknowledge us while on his way. Everyone we met inside, from employees to customers, were all the nicest people ever and take the time to love on your fur baby. The employees knew all of the dogs that came in by name. They showed us around and made recommendations for food etc. I also learned that they have a dog washing station in the back that is very handy. There is a frequent buyer dog food program that we signed up for. We will definitely be back even if it is a bit pricier than I'm used to.

I have never had an unpleasant at Pet Supplies Plus. They have great prices. There is always…read moresomeone willing to help. I recommend them highly.

Every time excellent and helpful service with a smile!!Ever time!Pet Supply Plus at East…read moreStroop.Great experience.Make a plan to go there.

It's aggravating that their website doesn't match their store…read more And they won't price match for the deals. So I had to checkout online and then they had to look it up. Don't know if that's the manager or it's store policy. Either way, very customer unfriendly.

I needed to have my puppy weighed for Hartgard treatment. Very nice staff that work there. Very…read morehelpful.