How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.

Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

I would say this PetSmart location is just okay. I brought our dog here for grooming, and the…read moreexperience was disappointing both times. On our first visit, she came back with a bloody tail, and I was told she had hurt herself on the kennel--which was hard for me to believe. She was also finished in under 30 minutes, which made me question whether she actually received the full grooming service I paid for. I didn't want to make a big fuss, so I let it go, but after giving them a second chance and still not having a great experience, I can't recommend their grooming services. The store itself does offer a wide variety of products for all types of pets, so it's a good place to shop for supplies. However, based on my experiences, I would not recommend this location for grooming.

Arrived 15 minutes early. Hair was EVERYWHERE. There was…read moreonly one girl working (that i saw) so I was willing to overlook the mess. The girl was clipping a dog and said she would page me when she was ready for me. It should be about 10 minutes. Ok. A half an hour later I went back in and she apologized as she had started on another dog. Again "I will page you in about ten minutes". Forty-five minutes after my appointment, she came out and said "I am so Sorry, I forgot about you. It will be five minutes." I waited until my pup was getting antsy. I went in and different girl was working. I explained I had a 5 o'clock appointment to get my dogs nails clipped and it was now 6:15. "Well, She went home. I don't have time." I will never go back there again.

This may be the best Petco I've ever been to…read more The employees were incredibly knowledgeable and helpful. I can't believe it! The girl who helped me had tons of information on the variety of cat food available and she she made great suggestions. They even opened the doors for us as we walked in the store and I witnessed them helping someone with a larger purchase to their car! If I lived in this area, I wouldn't shop at another pet store. This is the place! Great job Petco on hiring super employees!

When I walked into the store everything seemed fine. However, if you look a little closer I found…read moremany sad, dead fish sitting in a container. Their beady eyes, dried up gills and all, just sitting there decomposing for me and everyone else to see. Think of the children. So sad. I just think if you run a pet shop, you shouldn't have dead animals on display, carelessly sitting out for everyone to see.You should be able to keep your animals alive. It sends the wrong message if you're trying to sell animals that are alive.

I had my Yorkie (PICCADILLY LILLY) very well groomed by Andrew today (11-27-18) Andrew told his…read moresupvervisor that my wife had passed away on 10-10-18. When I collected Lilly today, I was given a very touching sympathy card. Signed my all the groomers on duty! With a NO CHARGE FOR THE GROOMING. In honor of my late wife Sharon. How wonderful to have excellent grooming from people who care! Andrew has groomed Lilly for more than a year now. A heart felt thanks to all at PET SMART.

Online pickup. Friendly staff. Aquariums were pleasantly clean by Petsmart (or any large chain pet…read morestore) standards. I didn't see a massive amount of dead fish like a different store nearby and only a few pest snails.

Best, and least processed products around. Staff is always super nice and knowledgeable about what…read moreall they carry.

Clare helped us get set up with shampoo recommendations and a self-service dog wash today; she was…read moreso sweet, kind, and knowledgeable. She could tell my brother's dog Jaz was a bit antsy about getting a bath (her arch nemesis) and offered some treats to help relax her. Clare showed us to our wash station, explained what we needed to know, and gladly gave Jaz some scritches; Jaz was so happy!! She does hate baths, but adored the blow dryer. Overall, it seems like all the staff here do a wonderful job taking care of customers, keeping the store clean and organized, and providing a friendly and low-pressure environment-- an absolute MUST in this ruined economy. Jaz also got a new tug-of-war toy and is in love with it. We will definitely be bringing her back here for future bathing and product needs!

I love PSP! I'm also an avid animal lover. Other than my cat food, I get all my pet needs here. My…read morecat food is Rx which is the only reason I can't! This location doesn't have animals or fish (anymore) so only plan to get supplies. They have a great selection of dog and cat food as well as their accessories. Lots of cool reptile, fish, and bird supplies as well. I recently bought a new aquarium heater and thermometer, however, I have purchased countless items here over the years; from dogs to reptiles to birds to small animals (specifically rats and hamsters). There's not much to say, honestly. It's just a nice pet store with friendly staff.

Every time excellent and helpful service with a smile!!Ever time!Pet Supply Plus at East…read moreStroop.Great experience.Make a plan to go there.

Finding a groomer is always so stressful! After moving to Dayton and getting my pup I struggled…read morewith finding one and ultimately decided to give Petco a try. Andrew M. has been amazing whenever I took my pup there. The first time we went he didn't try to oversell me and cleaned up my dog perfectly - even giving me a coupon for the service. He has always listened to my needs and created a relaxing environment for my dog. Most recently, Andrew called to let me know that Rex's ears looked a little inflamed and advised that I take him to the vet to get them checked out. Sure enough he had a bad ear infection in both ears! If I didn't have a grooming appointment I would have had no idea. I'm so happy with the service I am getting from Petco and will continue to take my pup there for haircuts. If you're looking for a specific groomer, Andrew is great!

I will be reviewing Petco's auto ship service. I signed up for the service and the very first…read moredelivery was a screw up. They don't use a standard delivery service. I received an alert that it had been delivered along with a photo. It was delivered to the wrong house. Or course the customer service rep offered either a refund or replacement, that would probably take a week to receive. My cats needed the food this week. I tried their auto ship service because it was a few dollars cheaper. But it's not worth the headache. I will be returning to Chewy. I have never had any issues with their auto ship service.