Very Very nice place and people love it looking forward to having my dog bathed and cut, very…read moreimpressive establishment employees were very friendly and helpful

If you have a large dog you probably wouldn't mind this place but if you have a small dog good…read moreluck. Small dogs are paid no attention. Never outside. I've watched my dog for the past 2 days get bumped and pestered by another small dog and no one has been in the room and no one answers the phone. The concept of no cages is great but only if there is supervision which this place lacks.

The only place we trust to groom our 3 dogs! I have 2 seniors and one over excited boy. They take…read morecareful care attending to all their needs. What I appreciate the most is the honest feedback.

Use to go there with my dogs. Had an altercation with them because one of the groomers lied on me…read moreand the owner believed her. I only took my dogs there because they were use to going there. But honestly none of the groomers there know how to groom. My two shih tzus looked uneven all the time. Well it was a blessing in disguise when the owner refused to do the dogs there. I have a groomer now that does such a beautiful job. It is a groom mobile that grooms in our driveway. Thank you Charlene for refusing to do my dogs!!

We rather reluctantly dropped our pup off last Thursday. We were going out of town until Monday or…read morepossibly Tuesday. I called on Friday at 4:30. They are open until 6 but no one answered. I was concerned about my pup because she is a pup and has not been kenneled much. I asked them to call back since I knew they were open. They didn't. They texted the next day, saying all is fine. We just picked our pup up, Monday morning. They charged us for Tuesday. I guess I get that. The thing I don't get is that they brought her out and then said, "she didn't have any toys or anything did she?" We has taken 2 blankets, 2 bones and 1 toy. She went back and brought it all out then but I don't believe they had given it to her. It was still in the bag we brought it in. Blankets were still folded. It would have comforted her. When I gave all of these things to her at home she was so excited to see them again. I feel badly about her experience there.

I would NEVER board your dog(s) here!!! My husband and i had to go out of town last minute and the…read moreowner said her could fit us in on a very busy weekend. I had taken training classes here with our dog and thought that we could trust them, as the classes were great. After returning home, we went to pick up our dog. First sign of something wrong should have been when the woman working there put on huge earphones just to walk in the kennel area. If it is that loud in there, imagine what it is doing to your dog. When our dog came out, he was very disoriented and and had dried feces all over his rear end. After taking him home and cleaning him up, he had raw open sores from where we removed the poop off of him. Prior to going into the kennel, he was very friendly, energetic, fun loving, basically one of the sweetest dogs you would ever meet. After returning home, he was extremely food aggressive and anytime that we would approach his crate when he was in it, he became aggressive...just not the same dog that we used to have. The only thing that I can guess is that he was put in a crate, inside of one of the kennel runs. He had to compete for food and learned to be aggressive. We have spent a lot of money trying to correct the behavior. If you love your dog, don't board him/her here. I wish I could have them shut down.

I bring my two huskies in every year from NYC to stay with Leslie and the PetShack team. It is such…read morea great relief to know they are taken care of, happy, and healthy while I'm visiting family. One year, I got a call from Leslie: "if you can get to a computer, check out our live cameras. Kenji is out there having a blast in the snow!" AND HE WAS!! It was adorable and so thoughtful of her to call me to see him. Thanks again guys. See you in 2015!!! Miranda, Kenji & Kïyou

Might be a nice place, but I won't be returning. Left a reservation online, was charged a deposit,…read moreand got a confirmation email. Packed up and ready to go for the weekend, we get there and she tells us that our reservation was declined, and we were notified. We did not receive an email or call. Lady was rude and did not seem sympathetic at all or offer any kind of help. Will not recommend this place to any friends, or return. Big Time Kennel is just down the road, and were so understanding of our situation. They got us in with no notice and were very friendly. The pets have more outdoor access, the grounds are nice, only 21 a day for our dog. Go there instead.

I have used this establishment several years, always great service and friendly people. Would…read morehighly recommend!

Always do a great job with our two Havanese! Maggie and Maddie are always happy to go.read more

My dog, Summer, is a rescue who was previously abused and is very afraid of men. The staff took the…read moretime to make sure she was introduced to all of the male handlers when we arrived. They noticed how nervous I was and even sent me a picture of Summer interacting with the male staff to reassure me that she was doing well. When I picked her up, she was happy and comfortable. The care and patience they showed meant so much to me. I would absolutely bring Summer back again and highly recommend them.

We have been taking our rottweiler to Old Stage Kennel for the past 4 years and have always felt…read moreconfident in the care he receives. The owner and staff genuinely care about his well being, going out of their way to offer recommendations related to his IBS as well as suggestions on problem behaviors from a viewpoint of extensive experience with dog training. We highly recommend boarding at Old Stage Kennel.

Everything. Our dog loves this place...and so do we. My wife drops Buddy off about once a week…read more It's great!

My Sapphire suffered from separation anxiety, and she has such a great time at Frey's Place. Maria…read moreand Mike are great, and Sapphire comes home tired from all the great playing. I wholeheartedly recommend Frey's Place - Maria is extremely well-educated on all aspects of canine behavior and is awesome!

Everything! Tracy is a very reputable person and very knowledgeable and talented!…read more I have a Shih Tzu as she's been taken care of for a long time. Which is overdue for grooming.. which is my fault!

We will not be back. We are unsure what happened to our dog during her grooming session. She…read morespent the rest of the day, into the evening whimpering and walking in circles after coming home from being groomed. She was also licking the back of her legs incessantly? She acted like someone had hit her? like she was afraid? We thoroughly inspected her for injuries and we found none; however, we found that her underside was not even washed (had loose stool still in her fur), so we had to wash her bottom and trim her hair down there (after we paid $85 plus tip) Also her grinch paws were not trimmed sufficiently and her nails were still long. We ended up giving her Trazadone to relax her, which helped. She acted sickly for 2 days after being groomed. Then, a week after that we found that she had a raging ear infection that cost us $176 at the vet. Be careful if you plan to us this company. I did file a complaint with the BBB.