Our first adventure with Homeward Bound…read more Its locally owned and I for one, was really pleasantly surprised when the folks came to the house for a get-to-know the fam visit. Very friendly and professional. We had a few folks to need a little TLC while we were out for spring break! Could not have been happier with the quality of service and care! Plus we got daily updates and photos of the clan during their visits. It was too funny but good to have the updates and to see the smiles all around! If you're looking for pet services these guys are top shelf too!

Great customer service and such a great, friendly staff who took care of all the needs for our…read more'family crew' ! Easily scheduled the meet & greet online and also the dates we needed visits! Loved getting daily updates and photos of everyone thru the email link! Thanks to everyone at Homeward Bound for being so wonderful! We will definitely use again and recommend to all!!!

This kennel is one of the best! Caring, kind and proffesional people that work there. I wouldn't…read moretake my 4 legged family member anywhere else ,

Dropping off and picking up my puppy was flawless. They offer baths for when you pick up your dog…read moretoo. Would definitely recommend and use again.

Amazing amazing place. My golden lays down on the floor on her way out and doesn't want to leave…read more Owner and staff wonderful. This place saved my life with my active golden retriever. Can't say enough good things about Doggie Retreat. Dog grooming excellent also. And convenient overnight boarding as well! Top Notch place!!!

This is a professional and caring environment for dogs. I was impressed by the careful and…read moreintentional process for screening and assessing how the services offered would be appropriate for each dog. The groomers are excellent as well. My only complaint is that their services are so highly sought after it is sometimes very difficult for me to get my dog in for grooming regularly. Thanks for turning your love and knowledge for dogs into a much needed local business!

the receptionist named Megan was an absolute nightmare to deal with. she treated me and my partner…read moreextremely poorly. It genuinely took so much out of me to not yell in her face. not to mention she told us a price and when we were picking our animal up, the price doubled. absolute scum business going on here. no payment plan either, they have a fake payment plan that doesn't work no matter what information you type. HUGE SCAM

So far, so good! Kettering Animal Hospital has been great about taking care of my dog. Appointments…read morehave generally been on time, they have frequent sales on flea/tick and heart worm treatments, and the vets have been great. They've been very attentive to the needs of my 16 year old dachshund. I can't recommend them enough.

Dr Fuller is outstanding, very knowledgeable, caring and professional! Strongly recommend anyone…read morenew to the area or unhappy with their current vet check Dr Fuller out. Plus, MVAH rates are very competitive.

Improve staff and management. This place is a consistent joke. I cannot believe that I've ever…read moretaken my animals here. People are screwed up. Go to Bandfield Vet Hospital in Vandalia, Ohio. The plans that they have to offer there for your fur baby are so much better..

I will preface this by saying that I did talk to a manager after this and she was very helpful in…read morefinding out what happened and apologetic, however that doesn't correct the actions of the employees throughout the day. I scheduled my two dogs for an evaluation last Friday. I was told to have them there by 9:30am, evaluation at noon, and then pick any time after 3pm. It was around 2:45pm and I hadn't heard anything all day, so I called and was told that my dogs had not been evaluated yet but they were about to within the next 15 minutes, it would take 15-20 minutes to complete, and they would call me when they were done so I could come get them. 4pm came around and I hadn't heard anything, so I just went to get them anyways. When I got there, I immediately could tell something was off. The employee at the counter just stared at the computer for minutes, not saying a word. She then went to the back office for a few minutes, returned to the desk and continued to just be on the computer. I could tell by her body language that something was wrong. She finally walked off to get my dogs, but I heard her call on the radio asking where they even were. When she brought them out, she just handed them to me and didn't say anything. I had to ask if they passed, in which she replied, "no, they were too nervous and you'll have to come back and do it again." She could not give me any details about how they acted or what the evaluation had consisted of. Something didn't feel right about this entire interaction, so I called to speak with a manager. There were no notes on their account, so the manager went to talk to other employees to find out what happened. Turns out they were incorrectly booked and did not receive an evaluation at all, and instead were "day-boarded". I understand that miscommunications happen, but explicitly lying is unacceptable. When I call to check on their evaluation and am told that they are about to do it but then never follow up, and then I pick them up and am lied to again about how their evaluation went. Just tell me they got booked wrong. Or when I called to check on their evaluation, do it then since that should have alerted you that there had been a miscommunication. That's all you had to do. Instead, the employees felt the need to fabricate a story and place the blame on my dogs' behavior instead of their mistake. PetSuites has completely lost my trust in their ability to care for my dogs and I will not be returning.

I recently sent my dog here for full groom at 7am which after reading some reviews I thought would…read morebe a great but turned out to be the worst service I have ever took my dog to he was there for over 8 hours not leaving until 6pm which I never received a text update or nothing I called them and they were very rude over the phone so I waited until I received a call to pick him up and as I got him they did a horrible job he came back with dandruff which he had never had a very uneven cut and he was even cut a little bit on his neck and when I asked them about it the groomer had left and they told me there was nothing they could do about it. So this will be my last time receiving service from them.

I am a regular customer. But when my mother died suddenly, they covered my dogs. Knowing that…read moreJordan and Alicia had it handled was a great relief. I don't want to commit them to short notice service, but if they Can, they Will!!

I have two very elderly dogs who require special care. The pet care people at special friends take…read moreexcellent care of my dogs while we are gone so that we can relax and enjoy our time away. They really go above and beyond. I can't say enough good things about this service. Professional AND caring. I'd give them 6 stars if I could.

It was obvious she did not do everything I asked of her with my dog as her nose was so dry it was…read morecracking and bleeding. She left coffee stains all over my kitchen counter, cabinets, floor, as well as the coffee table. There were toothpaste stains on the bathroom cabinet. My neighbor never really saw her or my dog and now I'm questioning if she got walks or anything other than the bare minimum of being kept alive. I found stains in my sheets and am not questioning if she slept in my bed instead of the guest room. ​​

Val is great! Lots of TLC for all your pet family members! We have Small doggies, a cat, guinea…read morepigs, a rabbit and birds! Daisy Maes is superb. Our pets miss us, but They love the attention and care they get From Val and Daisy Mae's Pet Service. Call and see!

We were told to call at pickup and they'd have him ready and cleaned up. You know how they clean…read morethem up? "Wiping their paws down," wonder why they do that? Because they let them walk around in theirs and other dogs pee all day. Upon picking up my dog today, I immediately smelled the pee. I asked why he smelled in such a way and they acted oblivious, "oh we wipe him down!" Truly? With what? Mop water? I pet him and his coat is COVERED in old piss, I mean absolutely drenched through his coat. This is unethical and DISGUSTING! If I knew (for the steep price of almost a $500 stay) that he would be treated like this, I'd have absolutely forgone this daycare center completely. For the price you pay, you'd expect your dog to be treated better and with utmost care. The fact that they run around in each others urine and feces all day is atrocious. We will NOT be coming back, and I will let everyone in the area know NOT to use this facility. The girls in the front were extremely argumentative and offered no solutions except they wiped his paws down. Please don't use this facility - it's borderline dog abuse. They also didn't have the managers or owners number, go figure! Please do yourself a favor and go to a different kennel - they dream they sell here is actually a nightmare.

From the owner: Hounds Town USA is a Pet daycare facility in Dayton - Kettering, Ohio which makes it a great place…read moreto leave your best friend hanging. Hounds Town USA in Dayton - Kettering is a fully interactive doggie daycare, overnight dog boarding, and pet spa facility that offers customers worry-free and reliable pet care service. We offer an affordable and refreshingly straightforward approach to pet care with no hidden fees or extra charges for add-on services! Since our brand's inception, we have hosted over 1 million canine visitors for doggie daycare, dog boarding, and pet spa services. Lobby is closed to the public between 12 pm & 2 pm Monday through Sunday for nap time. Please note that we are open Sundays for pickup/drop off only.

Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.