went to pick my dog up and his hair wasn't cut. Bath, nails, and ears cleaned. They said he would't…read morebehave on the table witch is BS. They had just put him on the table when I got there and he was fine

Love this place! Very caring and treats your pet as they were their own. Taken my dog to other big…read morestores and Pet Styles of Kettering is way above the big pet stores grooming. My dog never looked so good and smelled so good! Owner is wonderful too!

BVE: BEST VET EVER! They had a same-day appointment available. They spent an hour and 15 minutes…read morediscussing concerns and troubleshooting. A number of professionals worked with us to find relief for our dog. They contacted our previous vet for us to get records and even patiently waited when "put on hold" to get further details about previous treatments. All questions were kindly answered, our input was welcomed, and we were included in all of the treatment (drawing blood, administering fluids...). Just a couple of hours after the appointment, we were emailed a detailed (4 pages) document, recording all that transpired during the visit. To top it all off, everything was affordable and everyone was so very pleasant!

Jess does a great job keeping Fiona looking stellar - Golden retrievers can get pretty mucky, with…read moremattes behind their ears and hairy paws. Fiona goes in wagging her butt and comes out smelling and prancing like a pony! Thank you Jess and the rest of the Bigger Road Staff for taking such great care of all our pups - Bigger Road, Better Life!

Our two dogs were groomed by Penny. She could not have done a better job! I also really liked…read morethat the dogs are kept in an open area and allowed to roam. The staff interacted with the dogs as they worked and it seemed like a really great place. I highly recommend Thia pet grooming!

We took our 10 week old completely deaf Australian Shepard puppy to Jamie, and she was absolutely…read moreamazing. She knew exactly how to work with our sweet girl to keep her comfortable and calm. We have now made a plan to drive up from Columbus to have her be our baby girls groomer! I would HIGHLY recommend her and thias staff if you want your dogs to feel loved and actually taken care of!

The only place we trust to groom our 3 dogs! I have 2 seniors and one over excited boy. They take…read morecareful care attending to all their needs. What I appreciate the most is the honest feedback.

Use to go there with my dogs. Had an altercation with them because one of the groomers lied on me…read moreand the owner believed her. I only took my dogs there because they were use to going there. But honestly none of the groomers there know how to groom. My two shih tzus looked uneven all the time. Well it was a blessing in disguise when the owner refused to do the dogs there. I have a groomer now that does such a beautiful job. It is a groom mobile that grooms in our driveway. Thank you Charlene for refusing to do my dogs!!

Dr Fuller is outstanding, very knowledgeable, caring and professional! Strongly recommend anyone…read morenew to the area or unhappy with their current vet check Dr Fuller out. Plus, MVAH rates are very competitive.

Improve staff and management. This place is a consistent joke. I cannot believe that I've ever…read moretaken my animals here. People are screwed up. Go to Bandfield Vet Hospital in Vandalia, Ohio. The plans that they have to offer there for your fur baby are so much better..

Online pickup. Friendly staff. Aquariums were pleasantly clean by Petsmart (or any large chain pet…read morestore) standards. I didn't see a massive amount of dead fish like a different store nearby and only a few pest snails.

I never thought I'd pick up my dog from boarding and find him underfed and bleeding, but that's…read moreexactly what happened at Petsmart. I boarded him over Thanksgiving weekend, and while the ladies working there were very sweet, there was a huge miscommunication on their part. I left his food with a clearly labeled 1/3 cup scoop, and he eats 1.5 cups per day, yet they assumed the 1/3 scoop was a full cup and severely underfed him. He clawed at the metal gate so much that his paws started bleeding, and no one told me until I called them myself and even then, they barely answered the phone. I had to call multiple times just to reach someone. Since they don't let owners see the boarding area, I had no idea he was in a setup that stressed him out, and I wish someone had recommended upgrading him to a suite with a glass door. When I picked him up, he was noticeably skinnier, had dried blood on his paws and even had poop on his back paws. I feel incredibly guilty, like he thought I abandoned him and let him starve, and I will not be boarding him here again.

We have been coming here for almost 2 years. We have 2 labradoodles that have been styled by Amber…read moreand Ashly. Our dogs love coming here. They look so handsome when we pick them up and the groomers always tell us what good boys they are. It is so nice to have groomers you trust and like your dogs too! Carla and Mark

Amber is the best love going to see her. She takes such good care of our dogs. She takes really…read moregood care of our doodles and our Yorky 100% recommend the screaming place anyone who needs a good spot to take their dogs. They're fast efficient and do beautiful work. The facility is clean and cute.

My daughter took her long haired white cat for grooming with a photo of what she wanted done. He…read morehas previously been groomed in Cleveland. She had been told this place did good work. He came home with nothing on him trimmed except his back end, which looked choppy and rough. His face, sides and paws weren't touched at all. He was there for 1 1/2 hours. They charged $55 for basically doing nothing. I would not take any pet to this groomer.

I've been a customer for a couple years. But this weekend, I paid $110 for grooming services for…read moretwo dogs and they either were not bathed at all or were not sufficiently bathed. One dog still had sticky red residue on his chin from a slushie that he got into days prior and the other still smelled bad (not like he normally does after his grooming). I also explicitly asked for one dog's tail not to be touched and they cut it anyway. While inside waiting for our dogs, a woman in the back was heard screaming, "Shut the f^*+ up" presumably to dogs who were barking. I now worry that my dogs have not been treated well and that is why they have recently started shaking and not wanting to enter when we arrive. We would not return to this business regardless, but we also requested a refund as the services. they were paid for were not completed or not done well. The business refused.

Friendly and very helpful! I'm still hoping to get Jumbo…read moreback there! As soon as the other half agrees! Heather is awesome!

O'so Fresh did such an amazing job bathing my dog. They got him in super quickly, everything went…read moreexactly on the timeline they gave me, and even took cute photos of him afterwards. He seemed calm and smelled great!