My dog Bo has always gotten great service here. Their owner Amy truly cares about the animals she…read moregrooms!

I actually called them and said I wouldn't leave a bad review, however my husband and I were crying…read moreover our dog once we left. She was sulking so bad when they brought her out and my husband took her straight out to the car. Our dogs ears were bleeding, in several spots in both ears. HOW THE HELL DOES THAT EVEN HAPPEN? I called our vet and sent pictures to the vet and they told us how to heal her ears. NEVER EVER WILL WE TAKE HER OR RECOMMEND THIS PLACE EVER!

I wish i could rate 0 stars. Groomer called a client's veterinarian and was berate about not…read moreunderstanding a treatment protocol. Continued to yell at veterinary staff about a dog's ear condition when the groomer was scheduled to groom THE BODY of the dog. Owner called me specifically to apologize for this groomers behavior because it was outright unprofessional and unacceptable. I called to complain to management -- only to find out "Lily" is management, and is the same person who disrespected the owner and her veterinary staff. STRONGLY DO NOT RECOMMEND. Could not get anything accomplished over her only hearing her own thoughts and ideas. She is uneducated to say the least. Owner of the dog also said she will NEVER go back to this groomer due to this occurrence.

amazing groomer !! she is very patient and kind to the dogs !! very clean shop !! Our puppy mill…read morepuppy was very timid to be groomed .. she had so much patience with him and he turned out great !!

Very pleased with this business. Have taken my cat there because he has long hair and in the…read morespring, when he loses his hair it is awful. They cut his hair short, not shaved, just nice and short and he looked amazing. So I took our dog, who is a mutt and had hair that he loses all year, but worse in the summer. They did an AMAZING job on my dogs coat and undercoat. He is not shedding all over the house and it is so wonderful. wish I would have taken the dog sooner.

Great place. Take great care of animals. Very impressed. Did not make me wait very long which I…read moreappreciate.

Happy that they got the puppies in right away, but not happy with the service. Dwelling is in need…read moreof a deep clean as it is very malodorous. Shears to floor very dirty. Lots of dogs on the premises, not sure if all were there for a service. Cut very uneven and shabby.

The owner did a nice job grooming our two dogs. When we asked her if our dogs were well behaved,…read moreshe always said they were extremely well behaved. Our main complaint is she doesn't return phone calls. We would have to call multiple times or go into Sierra La Bone to make an appointment. We changed groomers due to her inability to adequately run a business.

Have used Poochie Bath for years. New ownership shocking. Took my 3 pups, and due to their…read moreinability to flex their schedule my pups did get mats, After dropping them off I got a call that it would be $25 per dog extra due to matting. I said the prior owner never charged extra, was was informed that she is no longer the owner and, their words, the TORCHURE they would put my pups through costs extra. WHAT? I suggested they cut the mats close and a few weeks later we could groom them as normal. They refused and told me to pay the extra amount or come pick them up. Well, I don't pay the normal amount and expect them to be TORCHURED much less pay more for that. I picked them up. . Please, if your dogs are anxious about going there, maybe they aren't being taken care of the way they should. If I could rate less than a 1 I would.

Absolutely do NOT take your furry children here. You trust that they are taken care of, and you…read morewould be mistaken. We have brought our dog there a few times now, and this time our dog went on a near death adventure. After handoff of our dog with the young blonde employee with our dog in our walker harness and leash, we went to the car to unload the 2nd dog, and instead had our 1st dog go darting across the parking lot. No lease, no collar, no harness. He then proceeded to run terrified through the huge parking lot and across 4 lanes of busy traffic on Indian Ripple Rd. The employee then stood on the sidewalk and said 'oh, he won't come back to me' and just stood there. We were finally able to find him and corner him in a back yard nearby (after hurting ourselves to get to him with the fence). The staff absolutely did not give a damn about the safety of our dog, didn't make any attempt to get the dog after their negligence, and then acted like nothing happened (nor were they in the wrong). If our 2 year old, 30lb pup was hit by a car this would be an EXTREMELY different conversation, police report, and insurance claim.

had taken my dog here before. went to schedule an appointment, rescheduled me 4 different times &…read morefinally on the day of the appointment told me to come to her shop. building was closed, did not answer my calls or texts. completely dropped contact. had a friend text her and she replied Instantly that she's taking new clients...... very unprofessional. beware!!! do not go to this groomer unless you want your time wasted.

I love this groomer! I have 2 Cavalier King Charles Spaniels that are 7 years old now. I was…read moretaking them to a well know pet store for grooming. The female who has issues with her hips and can not stand for any time at all. They told me they would have to charge $30.00 extra for her. Then they said they could not groom her but they would groom the male. I said both or none. I was looking and found Poodle Doodle Grooming. Thank god I found her. She is a very good groomer, takes her time, and makes sure the dog is how you want it to be done. She helps people with their pets when needed. She boards dogs in her home when required. If you have a chance to visit her, you will see what I mean. I would recommend Poodle Doodle Grooming for anyone who loves their pet because you will see what a great and caring person she is. HIGHLY RECOMMENDED!

Moved to the Kettering area last year and then work was super busy and then the holidays... I just…read morelost track of time and my 7-year-old Great Pyrenees was matted and dirty and uncomfortable. I took him to Kenzie's K9 Design (who was VERY responsive to Yelp messages for a quote) and they did an absolutely phenomenal job. I told them I was okay with even shaving him (regardless of that not being ideal for double coated dogs) because of how matted he was in spots. They didn't need to! They gave him back to me happy, clean, trimmed, and with all his undercoat blown out. By far the most thorough grooming he's ever had because even a week later he's not shedding everywhere like he did even after a trip to our old groomers. I will most definitely be bringing him back for his next grooming sesh.

This is probably the worst groom I've ever seen and my dogs have ever received. The cuts are…read moreuneven; there are full patches of hair that were missed that can be EASILY seen; the nails are all uneven; the pads and paws weren't addressed at all. My two small dogs are incredibly well behaved, ESPECIALLY at the grooming salon. They've both been getting groomed professionally for 2 & 6 years. Their normal groomer just graduated from college and accepted a job in her field and my dogs needed some TLC ASAP. Kenzie's had same day availability and now I understand why. I dropped my dogs off at about 11:15 am and received a call at 1 pm that they were ready--THE fastest groom I have ever witnessed. I picked them up and was stunned. After getting them home, I realized they were still dirty. My dog gets anxious and poops when he's in new places--there was still poop on his butt & tail from when I dropped them off less than 2 hours earlier. I immediately sent photos and videos to my long-time groomer and she assumed I groomed them myself. She was SHOCKED to hear that I paid for these services and started noticing that they didn't even look like they were cleaned or even. I've tried calling the salon to discuss these issues but have been unable to reach them. I'm absolutely appalled at this service and would never recommend anyone take their dogs to this establishment.

This is my go to pet groomer. Over the past 4 years, Colette's have groomed, trimmed and bath my…read moretwo dogs. No issues and complete satisfaction.

They injured my dog on her side and stomach in two places from cutting too close and did not tell…read moreme or answer my calls. She had clearly bled and been treated, but they didn't tell me this when I picked her up. It bothered her for several days (and still does). I called and called and left voicemails and they did not answer. I have brought two dogs here in the past but will never go back again. When I went to pick her up, the back door was open, and I saw a baby toddling around in the back as well as several unleashed dogs underneath the table where dogs are being groomed, so I unfortunately now see that this was bound to happen. It's unacceptable.