Sara was very rude and unprofessional. Did not offer any solutions and just kept trying to dismiss…read moreme. I'm not sure how long she was there but she needs to take customer service classes bc anyone with common sense could have easily resolved my issue. 2/3 people I spoke with helped me and no issues. Sara? Please stay away from customer service.

I've been taking my yorkie poo here for grooming since he was a puppy and now he's 6. They always…read moredo a great job and I appreciate the coupons I get on occasion plus the rewards program. The online booking tool is also so easy to use and I like that I can pay online as well. My dog seems to love going there too.

I love this store. There is a large selection of unusual and fun supplies, as well everything…read moreneeded for a novice and experienced fish lover. I have purchased dozens of their beautiful fish and will only buy from this store. Also, we ordered a large custom make tank that is amazing. They made the entire process very easy . Can't wait to continue our amazing hobby with Fins for Grins. Thanks for all of your guidance and support. You are the best!

This is the place. Wow. Lot of cool plants and fish. Most important the owner gives you EXPERT…read moreinsightful advice on whatever the issue. Very glad I stopped in. Can't be happier.

We've been going to pet supplies plus for as long as we've had our dog, and they offer so much! Not…read moreonly are there always great deals on treats and toys, but their dog wash station with the punch card allows you to bring your dog and give them a bath yourself at an incredibly great value. The staff is always super friendly, and they always throw fun events (including the first time my baby stepped foot in a pool). They're my go-to pet supplies store, and I love it more each time I go!

Best customer service for Pet store ever. Very knowledgeable with products, and best products per…read moredog breed. Thanks L

First time ive been here since it opened. The store is very clean and organized. They have the…read morebiggest wall of pet toys i have ever seen! If your looking for high quality pet food for your dog or cat this place is a must to at least check out. This store has a little bit of everything packed in here.The staff is super friendly and very helpful. The only thing is some items are hard to reach due to the height, but the staff has no issues helping retrieve anything. The store corgi is adorable!

So glad we went! It is a fantastic selection of treats, food, toys, etc! Our dogs absolutely loved…read morethe experience. We will definitely be back. Love the pet friendly shopping experience.

The staff was very helpful and friendly. I was impressed with the reasonable prices for boutique…read moredog store. Loved the variety and selection.

i'd visited the pet store yesterday because i've been looking for dog hair gel or dog nail polish,…read moreand ms juniper from petco recommended i ask at the boutique pet store dog dish. immediately, from the name and the corresponding sign in front of the store, i'm drawn to the store, as while i'm not opposed to cats, I'd definitely consider me a dog person. after perusing the store for a few minutes, i'd asked the two young women at the counter if either knew about the store carrying either dog hair gel or dog nail polish, to which i'd received a kind, polite response that neither had heard of such a product. then, displaying superb customer service, one worker, kayla, searched the products online and found that neither is carried in-store locally, but both appeared available on the websites chewy and amazon. nevertheless, not wanting to leave empty-handed, i'd decided to look more closely at the bulk food sort of treat section i'd noticed while perusing, and saw a couple kinds that looked appealing to me for the dogs at the crib, those being pumpkin and peanut butter flower-shaped treats and blueberry and peanut butter bone-shaped treats. then, after weighing the treats i'd selected, 3 of each of the 2 kinds, the aforementioned worker clearly informed me the bulk food treats, though mix and match, have a 1 ounce minimum, and those i'd selected so far had not reached that weight. so, rather than charge me for the minimum ounce price without bringing the treats up to weight, she added more of each kind of treat i'd selected to bring the bag to 1 ounce, definitely a gesture deserving of returning to shop again. and further, the second worker, alex, while her co-worker was filling the bulk food treat bag, gave an enticing description of the k-9 donuts on display at the counter, of which i'd expressed an interest. specifically, she described that the ingredients in the donuts are all-natural, and even friendly for human consumption. so, you know where i'm going next . after breaking the donut into fourths, which, sidebar, the one critique i'd offer is the donut was somewhat hard to break, i'd given a larger pieces to each of the two large dogs at the crib, and gave a smaller piece to the small dog . and with just a few seconds of hestation, i'd decided to taste the second smaller piece to offer a personal review, beyond that of the easy to please dogs, and i'd say that the donut, while not going to be a go-to for me to eat, did have a pleasant taste, and is a treat i'm very content feeding the dogs.

NEVER use this place for dog grooming. The entitled little brats who work there think that they're…read morebrain surgeons and are selfish, rigid, and rude. I've been using this Petco for a year, but I arrived 4 minutes late to my dog grooming appointment. There was nobody in the dog grooming area or the rest of the store, for that matter. After knocking and waiting I wandered around until I found a "worgker" who went to fetch the groomer. She eventually arrived and blithely informed me that I was 15 min late and she couldn't take my dog. Sure, "NOW" i was 15 min late but the bulk of that time was waiting at the grooming door and walking around trying to find somebody who worked there. She said there was no time but I pointed out that my dog is 10lbs and probably a fraction of the time they normally alot to appointments would be enough. She said 'no' but she was clearly more interested in sitting down with her lunch than her client. Here's the kicker: she offered to re-schedule me but I said "why would I ever want to work with you again?" at which point she shrugged, gave me the finger, and walked back to grooming to eat the bowl of whatever green-haired tatted millenials eat. I will never go back again. Just notice how many 1-star reviews here relate to grooming. Hire crappy workers, you lose customers. Period.

After the usual place I buy dog food was out, I found what I needed at Petco. So I placed an online…read moreorder for store pickup after checking that they had it in stock. I also signed up for text messages to update my order status. In the morning I had received a text stating my order was cancelled. But my email confirmed the order. After calling the store to confirm they fulfilled it, I proceeded to pick it up. I've never shopped here, as it's about 15 miles from me. So I decided to look around. I also found the dog food I had ordered online, with the store price being lower. Umm, not happy about that! But they do have a wide variety of pet foods and supplies, as well as live animals. I saw a ferret for the first time! They also had Guiana pigs, and several other small animals. But they were busy cleaning their cages, so I just got a glimpse of the ones closest to me.

We love taking our dogs here for their shots. It's much cheaper and the vet is so kind and helpful…read more They also have anything and everything you could want for your pet including toys, food and meds. Give it try don't be shy!

Love their walk in vaccine clinics. We go annually. This time it was super quick. Everyone is very…read morefriendly, especially the manager.

Love them. They always remember me and my girl. Take time to talk if they have time and super…read moreknowledgeable. Can't say enough good things

Wonderful stuff and lots of fun things for animals. I bought a cake for my 15 year old before we…read morehad to put her down, the staff were so kind. She devoured the whole thing, absolutely loved it.

My dog was picked up a few days ago after a week with them. When I arrived home, he had an ankle…read morewound he was licking - and we were never notified of this happening. We are currently on our way to the emergency vet, as this has become worse and more infected the last few days. They failed to notify us of any wounds or change in behavior, and if there was some sort of altercation with another dog and a puncture wound - they failed to tell us all together. It's so unfortunate that it has come to having to take further steps and get him to the vet for this. When we just spoke on the phone, we were told the manager was not around. She asked us "No one told you?" but didn't elaborate on this. Hopefully the vet can fix this quickly, but this is such a hazard and so dangerous to trust someone to your pet who doesn't even notice the tiniest changes in behavior. Unfortunately, sometimes you have to take the risk of a place not really knowing what you're getting, or who is actually doing what they're paid to. Horrifying.

My adorable puppies love Sam! She does a great job on them and I love her communication! Doodles…read moreare hard to groom and she makes Oliver look like a golden doodle and not a poodle! They love her and I love that Bouse Fur House has a separate building for grooming!