Kiki was amazing and went above and beyond in helping us bring Princess Charlotte to her forever…read morehome!! We went in earlier in the week to look at her, and when we returned today Kiki remembered details, like that we had a dog of the same breed before.

Can I hand out negative five stars? Despite what they…read moreclaim, they get puppies from puppy mill breeders which they sell at inflated prices with a myriad of health issues purchasers are on the hook for. If you can't see the parents, don't buy!! Better yet, got through a rescue. There are plenty of breed specific dog rescues around. It's a shame that in 2024 pet stores selling cats and dogs are still around. Since the business owner alike still be judgmental, i reiterate RESPONSIBLE AND ETHICAL BREEDERS let you see the parents. Petland won't even provide records of the "breeders" they use.

Love them. They always remember me and my girl. Take time to talk if they have time and super…read moreknowledgeable. Can't say enough good things

Wonderful stuff and lots of fun things for animals. I bought a cake for my 15 year old before we…read morehad to put her down, the staff were so kind. She devoured the whole thing, absolutely loved it.

This is a nice location in a convenient part of south Tulsa/Bixby. I love that I can stop by and…read morehit HomeGoods too. I was able to pick up some treats for an upcoming pet birthday party. Great selections.

We took our 2 1/2 year old Pitt-terrier to Petsmart to have her nails trimmed. She does not like to…read morehave her nails trimmed, and can be difficult to handle. I made all of this clear to the grooming team, and recommended they have two groomers for her in place while trimming her nails. The lady assured me not to worry "we see a lot of dogs who aren't comfortable having this done". When they were finished she told me "she was fine. Her nails were not too long so we buffed/grindid them rather than cutting them". When they brought her out she was clearly not traumatized. This will definitely be my "go to" place for grooming. Highly recommend!

Dog wash is great ! You get 10 minutes for $10. You can pay with cards cash or you can buy a coin…read moreat the register and also it has a bunch of selections for a program that it takes you through where you have shampoo, conditioner, clean control, and blow dry selection. And you can close the door where you put your dog and your dog feels completely safe and enclosed in there. Great great place. Great great value will never go anywhere else to wash my Aussie

I bought a very expensive bag of dog food for my immune compromised dog. The food was recommended…read moreby my vet and this was the only place that carried it. The bag arrived damaged. I returned the bag and they said it was out of their return window and wouldn't issue a refund or provide a new bag. So, I spent over $150 on a bag of dog food that I wasn't able to use and spent time and money returning only to have them keep the bag and not issue any refund or replacement. Seems unacceptable to me. DO NOT RECOMMEND PURCHASING SOUTHERN AGRICULTURE PRODUCTS.

First time ive been here since it opened. The store is very clean and organized. They have the…read morebiggest wall of pet toys i have ever seen! If your looking for high quality pet food for your dog or cat this place is a must to at least check out. This store has a little bit of everything packed in here.The staff is super friendly and very helpful. The only thing is some items are hard to reach due to the height, but the staff has no issues helping retrieve anything. The store corgi is adorable!

So glad we went! It is a fantastic selection of treats, food, toys, etc! Our dogs absolutely loved…read morethe experience. We will definitely be back. Love the pet friendly shopping experience.

I've started a little garden in the balcony. There is a hole in one of the woods in the deck…read morerailing, very popular for birds to build nest. The birds have been fighting each other for that spot. The current birds are able to drive the previous birds nesting in there. They destroyed the old nest and currently building a new one. I found an intact egg belonging to the old birds last week in my herb garden. There was one broken egg outside of the garden. I placed the intact egg back in the nest. Hopefully, the new birds can hatch it but it's going to look different from the other hatchlings once hatched. The birds have been clipping my peppermint plants and pulling them out of the ground. I put them back but they kept on pulling them out. So I decided to buy them bird feed at PetSmart hoping that they would stop pulling my peppermint plants out of the ground. In hindsight, the birds are pulling my peppermint stalks from the ground to build the nest but not to eat. Everything makes sense now. What a waste of effort. I am no longer growing peppermint but if they destroy my other plants, I am sealing that hole. The birds don't like the bird feed at PetSmart. I put it out but they don't seem to eat it.

AGAIN! All week I've been fuming about my Toy Poodles first puppy trim on last Sunday. How could…read morethey be so inept in the service they bolster? By all the hype I was confident to leave my pup in their care for grooming. Upon picking him up all I could notice was that some hair was cut from over his eyes. He was still shaggy, nails still long and did not smell like a bath. 2 days later cut hair is shedding everywhere he lays. Alarmed by hair shedding I called and was told to to bring him back for a brushing and blow dry. Really⁉ wasn't that part of the service? No apology for the unearned $38 charge or the 45-minute drive to and from their shop. Instead, I was offered an undetermined discount on his next grooming. Really⁉ as if there's a chance in dog heaven that I would ever entrust them again for my puppy's grooming. So, today, a week later, I have an appointment with another groomer for a better job than they did (OR NOT) and charged me for Pics below of hair on his room's carpet and how shaggy he looked after treatment. Three stars for friendly service and store products. Grooming would be minuses 5 if made available. I would not recommend the grooming services AT ALL. Just a livid new puppy owner

We've lived in Tulsa for decades and have always utilized PetSmart as our official groomer. The…read morekids working at PetSmart are nice and respectful, but our unexpected grooming experience at Aurora Kennels/Grooming facility has made us immediate transfer customers. We have a beautiful black Cairn terrier named Milo. He is a handsome, energetic, bundle of curiosity and life. We took a vacation recently and needed to board him. Aurora's policy is to have all dogs bathed on check-in and they must have current vet records showing up to date immunizations. They offer a bath and grooming package for dogs boarding. We took it and wow. For the first time ever we've had people stop and ask what breed of dog Milo is and how cute he was. Everybody in my family on the day of pick up commented about how fantastic he looked and was acting. He strutted around the house and yard like he was a prime stud dog. Tail straight up and head high, as if he knew how he looked. We laughed out loud. The difference? For the first time ever our Cairn was cut perfectly to the AKC Cairn standard. Not like a short haired rat that was being used as a grooming dummy to train novice grooming students. The facility and kennels were very clean. The workers very professional and informative. Great listeners. One employee, Julie, in conjunction with her AKC judge husband, own the number one ranked champion Saluki in the nation. Their dog won Westminister last year I believe. They understand dogs and have worked with them all her life. For compassionate care, communication, cleanliness, thoroughness, and such a pleasant disposition that only Chick-fil-a employees seem to exude in today's service sector, I give Aurora Kennels/Grooming 5 stars without reservation.

Don't bother calling. They aren't taking new dogs. At least that's what I was told after I gave the…read morelady what kind of dog I have. She seemed happy when I said my dog would be a new client. Then after asking what kind of dog I had and how much she weighed, her tone changed and she told me they weren't accepting any new clients for a few months. I guess she didn't want to deal with my very sweet doodle. I'll go to another groomer and tip them even more $$$.

I love this store. There is a large selection of unusual and fun supplies, as well everything…read moreneeded for a novice and experienced fish lover. I have purchased dozens of their beautiful fish and will only buy from this store. Also, we ordered a large custom make tank that is amazing. They made the entire process very easy . Can't wait to continue our amazing hobby with Fins for Grins. Thanks for all of your guidance and support. You are the best!

This is the place. Wow. Lot of cool plants and fish. Most important the owner gives you EXPERT…read moreinsightful advice on whatever the issue. Very glad I stopped in. Can't be happier.

Congra to the Riverside Pkwy store in Tulsa! I love it and…read morethe employees are the absolute best!! Congrats to them all, especially, Sarah ( super friendly and incredibly helpful. She's always working and totally knows the product.), MK is a gem and can advise and assist with a smile and positive attitude. Sharon and Sandy work the front end and are always a gr pleasure to see. They are wonderful!! Again, these folks deserve their managers' appreciation as we customers do!! Joanne C

So many complaints I don't know where to start. They need new nice caring groomers!! Those people…read morewere Very rude, mean to my dog, rude to me. Including another groomer, got the haircut all wrong. She didn't know my dog was a standard poodle! Seriously! The worst part is that I got there early on the weekend just like groomer asked, then she says oh sorry you I'll have to wait, I have another dog coming in. What?!?! She had texted me the time to come in the day before. It's in writing! I will never go back.