I've started a little garden in the balcony. There is a hole in one of the woods in the deck railing, very popular for birds to build nest. The birds have been fighting each other for that spot. The current birds are able to drive the previous birds nesting in there. They destroyed the old nest and currently building a new one. I found an intact egg belonging to the old birds last week in my herb garden. There was one broken egg outside of the garden. I placed the intact egg back in the nest. Hopefully, the new birds can hatch it but it's going to look different from the other hatchlings once hatched. The birds have been clipping my peppermint plants and pulling them out of the ground. I put them back but they kept on pulling them out. So I decided to buy them bird feed at PetSmart hoping that they would stop pulling my peppermint plants out of the ground. In hindsight, the birds are pulling my peppermint stalks from the ground to build the nest but not to eat. Everything makes sense now. What a waste of effort. I am no longer growing peppermint but if they destroy my other plants, I am sealing that hole. The birds don't like the bird feed at PetSmart. I put it out but they don't seem to eat it. read more

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AGAIN! All week I've been fuming about my Toy Poodles first puppy trim on last Sunday. How could they be so inept in the service they bolster? By all the hype I was confident to leave my pup in their care for grooming. Upon picking him up all I could notice was that some hair was cut from over his eyes. He was still shaggy, nails still long and did not smell like a bath. 2 days later cut hair is shedding everywhere he lays. Alarmed by hair shedding I called and was told to to bring him back for a brushing and blow dry. Really⁉ wasn't that part of the service? No apology for the unearned $38 charge or the 45-minute drive to and from their shop. Instead, I was offered an undetermined discount on his next grooming. Really⁉ as if there's a chance in dog heaven that I would ever entrust them again for my puppy's grooming. So, today, a week later, I have an appointment with another groomer for a better job than they did (OR NOT) and charged me for Pics below of hair on his room's carpet and how shaggy he looked after treatment. Three stars for friendly service and store products. Grooming would be minuses 5 if made available. I would not recommend the grooming services AT ALL. Just a livid new puppy owner read more

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I have a 9-week old puppy that needed her nails trimmed, so I walked into PetSmart and the staff was very friendly and welcoming. They told me it would only take them 5 minutes and they did a great job! My puppy didn't seem scared at all; in fact, she gave the groomer lots of kisses after. I'll definitely be going again! read more

I took my shihtzu to their grooming salon and they hurt her back. I had to take her to a vet on the weekend to get her some relief. I took her to the vet inside PetSmart on Monday where they confirmed her back was hurt but couldn't confirm it happened at her grooming appointment. PetSmart did nothing about it. I have heard horror stories about PetSmart and wish I would have listened. I will NEVER use them again and suggest nobody else does either! read more

Dog taken in for pamper treatment. this is a treatment she has had for several months at previous groomer. Dig came back shedding same if not more. Called the response was that's how it works No solution. Ridiculous! NEVER USE PETSMART groomer on hillside Broken Arrow! read more

Love that you carry the Jolly Joints by Blue Buffalo! My large dog needs the extra nutrients for her hips. Thank you! read more

PetSmart - Blue Buffalo Jolly Joints for mobility support!!! - Pet Training Near Me - Tulsa, Oklahoma

This location is conveniently located right off of 169 and is in a great shopping district. I have dogs and 2 fresh water aquariums at home so I come here regularly for food, treats, chemicals and fish. The store is usually pretty clean and well staffed. I personally have had only good experiences here. I have been to other petsmart locations where they seemed more brightly lit and well maintained so I only give this 4 stars. One thing I would recommend is upkeep in the parking lot outside and poor exterior lighting. read more

Well, since this is a place for pets, I'm going to let our dog, Dulce write this review... "I love going to Petsmart! I always get excited when my parents take me, especially when I get to go see Santa and get my photo taken with him. The best time to go is when they have seasonal clearances. I score tons for toys for just a buck or two. Oh, and the greenies from this place are the bomb-digity! Sign up for their rewards card, and you can save on those delicious treats as well as others!" read more

I have been taking my dog to be groomed for over 5 years and have been pleased. But took her on Tuesday before Thanksgiving 2021 and was NOT pleased. I understand accidents happen so not angry that somehow they clipped her too close on her forhead but very angry that no one told me. Since it was dark outside and I was in a hurry didn't notice until we got home. I called and spoke to Austin the assistant manager and he took my info and had a manager call me the next day. I can't remember his name but he said that his groomer told him that my dog was fine when I picked her up. I told him I had a picture I could bring up and show him but he said no need if I wanted to have their vet look at her I could bring her up. I told him already put medicine on and she is fine. All I wanted was a simple I am sorry and instead basically told it didn't happen. So decided since they didn't want to see the picture I would post instead. Accidents happen and when they do a apology goes a long way. I will be looking for a new place to go in the future. read more

PetSmart - Pet Training Near Me - Tulsa, Oklahoma

I took my dog to PetSmart because my regular groomer was booked up and had a waiting list. PetSmart got me right in but informed me that having nails trimmed and teeth brushed was extra. I agreed but found out that PetSmart charges $20 more than every groomer I have ever gone to. The service was okay but I noticed a couple of dogs were yelping during their grooming. I have never seen this at my regular groomer! In addition to overpriced services the pet food is considerably more expensive than Amazon. Over priced grooming and over priced pet food are a definite deal breaker for me and I won't be back! read more

DO NOT TAKE LARGE DOG BREEDS TO THIS LOCATION! After the 3rd rescheduled appointment, they LIED about my dog biting someone and put my dog in danger so Kelli C. would not have to groom him. I immediately was concerned and terrified but when I asked the manager, not sure of her name, she told me that my dog did not bite anyone and was just "too much." He is 130 pounds and has never had behavioural issues with a groomer. I asked if they even tried to take him out of the kennel and they said no. I asked if they put on a mussle if that were an issue and they said no. When I asked if he had been sitting in the kennel the entire 45 minutes they said yes. HE WAS TERRIFIED COMING HOME I HAVE NEVER SEEN MY DOG THIS SHAKEN. I DONT KNOW WHAT THEY DID BUT DO NOT BRING LARGE DOGS HERE!!! This is the first pet smart location I have had this issue with. read more

I wrote a review about my bad experience at the other Pet Smart, but this one definitely changed my mind a bit. I have yet to take Oliver to the groomers here, but the ladies at Banfield are super cool. I know my dog is a huge pain the ass to deal with. I even dread the day I have to take him in, because I know how he acts in public and around strangers. He had to get his comprehensive exam + ear cleaning done today and he gave them a world of trouble. I probably apologized a million times, but they were really nice about it and I felt a little better after they told me stories of their own crazy pets. Little warning to you folks with hyper/nervous doggies, they will put an extra "cuddle" charge on the bill if they have to whip out extra help just to trim the nails, haha. I have absolutely no problem with it, but I'm sure they get a lot of crap from dog owners in denial. read more

You guys claim you want to help save animals by having adoptions, yet you charge $125 to adopt a cat?!? The pound will sell them for anywhere between $25 and $50. Pet Co charges $45. And you can find free ones on Craigslist. All I'm saying is, please quit claiming that you're trying to save animals when clearly, you're just trying to line your pockets. read more

These people scammed me hard by not putting the correct price on the toys and then not being able to put it into my bag after paying it

Bought a snake from here about a month ago. They were unsure of the gender of the snake so I bought It a terrarium suitable for a baby male ball python. About a month goes by and I realize the snake is growing abnormally fast and I take it to get looked at and it turns out to be a female. So I came back and bought a larger terrarium as well as tried to return the smaller one but they were not accepting returns due to covid-19. The manager however told me I could return only the terrarium and not the other items in the starter kit and still receive a full refund for the inconvenience. She also printed me a receipt to bring back when they were accepting returns. So I call this morning and ask if they're accepting returns yet and a guy tells me yes. I explain the situation and how I'm only bringing the terrarium and he says it's fine. So I come up here for a second time to return this terrarium with myand I'm told I need everything to return it and that no one spoke to me on the phone. Confused I confirmed the location was indeed the one I called and they said no one had spoken to me on the phone that day. My call history says otherwise but I digress. Southern agriculture it is I suppose. read more

My family & I were on a weekend trip to Tulsa buy we needed cat food at home so we decided to stop at this petsmart since it was right around the corner from our hotel. The store and the animals were all clean, the cashier was super sweet and I have to say I like the layout of this store better then the one we have here in Lawton. This store even has an enclosed area for the dog training. That is so much safer then that little pop up fence that they use here. Thank you for the great customer service! read more

This location has its pros and cons. Pros: It's great that they have squeezed my pup in for a last minute nail trim or a wash and the cashiers are always kind to us. Cons: I mentioned that my dog had just become pregnant and the one groomer turns to the other to ask if that was an issue to which the other groomer passively insists that they cannot trim her nails as it could stress her out and cause fetal stress. The groomer suggested that if I felt she really needed a trim to talk to my vet. After speaking with my vet, she laughed and said that's not a thing, so I took her to the vet for a trim. Come to find out those ladies were cray cray and it's cheaper to get her nails trimmed at the vet anyways! Also, there's always an employee on her smoke break in front of this petsmart. Not a deal breaker, but pretty annoying when you see her in the same spot every time you go to the store. read more

Two stars because i was able to get a quick appointment. They really dont know the proper grooming for all dog breeds. My pet looked about 1/2 finished when they brought him out. He looked like he was totally spent, so I went ahead and took him home. OK I supposed if youre desperate. Still trying to find a good groomer in Tulsa. I'm 0-for-5. read more

Best PetSmart I've ever been to. I'm not usually fond of PetSmarts, but this location was amazing. Their hamster enclosures were better than any pet store's I've seen in Tulsa. Good staff and for the most part great animal care. I'd say this is one of the best pet stores in Tulsa for sure. Not PetSmart in general, but this location. read more

Though I walked in at 8:40 PM, near close at 9:00, I expected decent service and respect. I walked straight to the fish section, as I planned on purchasing a female molly and platy pair. I expected to get quick, kind service before 9:00 PM. Instead, I got little notice. As I waited, and waited, and waited, it inched closer to the dreaded hour. With an overhead notice that "it is 8:__, the store will be closing at 9:00 PM and will reopen at 9:00 tomorrow" warnings, I waited for service, as Skylar, an employee being trained was helping another customer. A slow Carolyn moseyed around the fish section with no clear purpose. I expected her to stop and help, but she did not, so I asked if she would grab some fish for me, starting with a question, "Do you have any female mollies?" Her response surprised me, "I am not sure which ones are females. I am not a fish expert." She proceeded to call for other employees, one informing her that the females have "an additional fin," which she then informed me. I looked in the tanks for these female fish, expecting that she would help. Without any luck of finding such, I asked to just get the platies instead. As she motioned Skylar to come to my assistance, after moaning and groaning about some missing cart that she blamed Skylar for, she proceeded to inform Skylar of my needs. Mid-sentence, she cuts herself off. She says, "I forgot an important step," motioning to Skylar, "What size tank do you have?" When I responded with "20 gallons," she proceeded to grill me with how many fish and what kinds I had, an annoying and time consuming task. After my questionnare, I expected her to offer to fulfill my request for platies, but she instead wondered off. I waited, again, for Skylar, who had the chance to help me, after the hour struck nine, with a final overhead notice. She was helpful, but noticeably new. After we finished in the fish section, I headed to the counter where I was informed that I needed to be over 18 to purchase a fish, which I am. The lady, Nancy, continued to inform me about fish, suggesting that I had never owned such before. After being cashed out, I headed for the door, just as ready to leave as all the employees seemed for me to be. This notion was confirmed when Nancy said "I'll have to unlock it for you, we closed ten minutes ago." Next time I have aquatic needs, I will try somewhere with friendlier staff and more tactful practices. read more

Terrible customer service- employees act as if they do not need business and turn noses at potential customers- dirty and musty- never again use this store or any location. read more