I have had numerous storage units over the years and AAA Self Storage is by far, the best of them…read moreall. The entire grounds are well maintained, staff is always avail during normal business hours, all the units are climate controlled and entire property is closely monitored for security. Rates have gone up slightly over the years but they are still very affordable. I am definitely a happy customer.

Place is meh. They'll give you good service at first . Once your their client seems as if they…read moredon't want to be bothered when you ask them questions . I'll be moving on soon .

Honestly, this was one of the easiest sign-up processes I've dealt with. We handled everything…read moreonline and it took maybe a few minutes, no back and forth or confusion. The pricing is what really sold us. With the 50% off for the first two months, it ended up being the best deal we found nearby. Customer service was also helpful when we reached out with questions, which made the whole thing feel even more solid. So far, no complaints. Simple, affordable, and straight to the point.

Best pricing around the Pomona area that was clean and well maintained. The customer service was…read moregreat also! Kept us informed and communication was so easy.

This location has gotten worse and worse throughout time, yet they keep raising the prices and its…read morehard to get a hold of anyone, all you get is a Voice recording for Help. The main person in the office is hardly here and when they're here the main door is still closed you basically have to get their attention to assist you. When I was going to enter and he was leaving on his lunch he didnt hesitate to tell me only members using their code can enter, but didnt say anything to the homeless after me. This location is filthy and there's always a problem trying to use a Cart for your items, they used to have 4 when I had a Spot here now I see only 1. I find broken lock pieces in my friends unit, dust, dirt, dead Rats, trash and food. Please don't waste ur money on this Place.

Very good service really fast and helpful management the storage was bigger than expected very good…read moreprice manager on site was very helpful and professional explained everything perfectly

A hilly entrance, units are various sizes, all outdoor access. Large units are great for storing…read moreall that life has brought your way. Light switches are located on the outside of the units. Limited parking spaces available for large vehicle storage along the east side of the facility. During an evening move the area was well lit.

I've had my storage unit here for almost two years now, and I honestly couldn't be happier. The…read morefacility is always clean, well-maintained, and I feel very safe keeping my belongings here. The rates are fair, and when I needed to move to a bigger unit, it was still a great deal. The staff really makes the difference. Isaiah and Vanessa in the front office are always friendly, helpful, and make the place feel very secure. You can tell they genuinely care about the customers and the safety of your items. On top of that, my girlfriend has had her storage unit here for six years and has never had a single issue which says a lot. Between both of our experiences, this is hands down a place I trust with my valuable belongings. Highly recommend!

Kristen was so helpful and polite! Worked it out so we had a free month and it helped us SO much.read more

I had a great experience with Extra Space Storage. Lecia was very helpful and friendly in getting…read moreme the storage unit I needed. I would highly recommend this storage place!

Company claimed they sent me an email when they changed system. Card was not charged because they…read morelost information. Sent me an email on 1/28 to say I was being charged a late fee. Company claims they called me on my old number that I have not had for 4 years. Horrible customer service

Been here for years! Today I brought my sister with me picking up stuff from my storage unit, then…read moreI heard my sister's complaining about her experience with another storage facility in the area. Then I just realized Pomona 71 storage has been trying and working so hard to provide the best service. Anyway, I changed my 4 stars to 5 big fat shining stars! And now my sister is planning to move to Pomona 71 storage!

We rented the space for temporary storage to move my kid back to college & we got a sweet deal with…read more1 month free and 1 month of rental to make the process easier. The unit was neat, clean and spacious. The front desk rep. Alejandra was very professional & kind, she made sure we can get the right unit on 1st floor! We think this is the best option for college kids to temp. Storage for each semester !

The staff is friendly and helpful. Easy access, clean, well kept and close to the freeway.read more

Beware of exorbitant rent increases! I rented a 5 x 14 unit in May for $85 per month. In July, I…read moregot notice that my rent would increase to $176 the following month. That's right, they more than doubled the rent with a single increase only a few months in. The best part is they're currently advertising the same size unit for a non-promo rent of $114. I would have been a long term renter here but moved out the day before the rent increase. I'll never do business with StorQuest again.

Laura was so helpful and kind at getting me started. Clean calm and quiet facility, very well lit…read moreafter dark. Competitively priced in beautiful Claremont. Love it!