Kyle and Tru where a big help to me when i went to buy paint…read moreKyle was very knowledgeable and helpful I'm very greatful I had there service when ur looking for paint ASK FOR THEM.... thanks so much and Kyle special thanks for explaining the different types and what was best for me.....

I had a Truck Rental booked for today, which I booked yesterday. It was for an 8' Flatbed. I found…read morea really good deal on a rooftop tent for my Jeep and I was so excited I found it at this price. They're about $2k after taxes and shipping and this one was $250. And I haven't found anything remotely close to that price. Only used a few times it's in great shape. Only problem was, it doesn't fit in the trunk, hence the truck rental. So I booked the truck for all of today, got the confirmation and everything. In the morning, I go to pick it up & I check my emails just to make sure I booked it for the location closest to me and not another location, and saw a new email from Home Depot with the subject line: "Your reserved item is out of stock.", followed up with "Your reservation for Sunday at 11am has been cancelled. WE'RE SORRY." sent at 9:30am. So 90 minutes before scheduled pickup. I go into the store & go to the Rental Desk, and I explain that I had a Truck Rental for 11am and that they cancelled my reservation an hour and a half prior. Their answer was, "We don't have those types of trucks for rental." In another scenario with a different set of circumstance, this answer would be totally acceptable. However, if the location doesn't have that type of vehicle, the website advices this with an error message and denies you from booking the reservation. But this was not the case for this vehicle, obviously, because I paid for and recieved confirmation for the reservation. So now, I have To cancel vacation reservations and plans, and lose out on non refundable deposits because Home Depot's IT department can't do a simple task. And sure, coding is hard for the average person, but that's their job. That's what corporations like Home Depot pay them the big bucks. And knowing a little bit about coding myself, that's not something difficult to do. They already have the function for other vehicle rental choices that aren't available at my location so they even already have the code to make it "inert" or put it in an "inactive state". I sent an email to corporate advising of what just happened. The one thing I will say is they were quick to respond. The unfortunate part was that is just an apology and that they understood my frustration. No remedy. No solution to the problem. I can't express how disappointing this was to cancel my vacation plans. As an investor, I am so thoroughly disappointed in Home Depot, being a $334/Share corporation bringing in over $40 Billion in revenue each quarter, and they can't even have a properly working website. Home Depot cut 800 corporate jobs on January 28, 2026. Either they trimmed too much fat in the IT department or failed to hire someone competent in replace of the people they fired to fatten their pockets. I hope Market Makers are actively shorting your stock.

I was floundering around dealing with BestBuy and PC Richards, but the reps on the phone and in the…read morestore were anywhere from lost, to irritated that I was bothering them on their iphones, to totally in the dark about measurements and specs. I went into Automatic after a Google search, and in less than 30 minutes closed out on almost $3000 in high-end appliances that the gentlemen at the counter confirmed would fit for my space. I was thoroughly pleased with the customer experience, and by default I like spending money with small businesses, owning one myself. I'll be back.

Shopped over the phone and had my microwave in a week , installed , no mess, excellent installation…read moreservicemen , will definitely call them first If any of my current appliances need replacing !

When pricing appliances while I was building my home, the decision was an easy one:…read more Could I have purchased the products for less elsewhere? Yes, but I felt the advantages of purchasing from Campbell & Keeler far outweighed saving a few dollars (which if you amortize over the life of the appliances, the difference is negligible). And Keeler appliances have not proven me wrong! Advantages: * Supporting our local businesses is important. * Service -This was an important consideration when I was deciding what company to purchase my high-end appliances from. I have had a few issues with my Sub-Zero and Wolf appliances. Each and every time Gordon Keeler responded immediately to my service calls. Most recently my Wolf Microwave/Convection oven stopped heating just days before the Christmas holiday. Gordon was at my home the same day I called to access my issue. Parts were ordered and the appliance was back in order by Saturday afternoon. I know I would have been without my second oven had I purchased appliances anywhere else and especially from a big box store. I would not consider buying appliances anywhere else. Thank you, Gordon & Keeler Applicances for saving Christmas dinner!

I have done a lot of business with this company over the years…read more.. I don't know what has happened to it lately... These people refuse to call you back... I know it can be a convenience if your credit is not good, but you're paying double for furniture that is poor quality... This store needs to train people in dealing with customers... Terrible...

This place is a JOKE!!! Chris is the worst - arrogant, rude…read moreand lies. Very unprofessional. Makes comments to customers about management. I suggest you walk out if he is on the floor working. Jose helped us. Had some things needing replaced due to damage or was forgot to be put on delivery truck. Had to call or stop by to follow up. This day and age you would think the computer system would keep a better track of the stores items. Second delivery; I waited from 10am until 4:00. My delivery was to be 10-2. When I called to see where the truck was I was told afternoon delivery. Spoke to Chris on phone. No surprise, he said after talking to me day before that I had wrong info. He lied! The delivery guys did show up and they were so nice and worked fast.

I purchased a few items from appliances for less in Poughkeepsie, I had to exchange a refrigerator…read morebecause it was too large. They ordered me a new one sold it to someone else I waited four weeks and no refrigerator. when I called and asked what was so long for my refrigerator to come in they told me they accidentally forgot to mark that it was sold, but no one ever called to tell me that I just sat here waiting to hear from them when the delivery was gonna happen. Then asked for a refund and it's been three weeks since I asked for my refund and still no money back call the store don't get answers. They tell me they'll call me back and don't call me back. as of today, I still have no refund and still have not heard back from the store manager.

From the owner: Appliances4Less provides brand name appliances at DISCOUNT to the Hudson Valley area and beyond. We…read morehave great discounts and promotions at all times. More than 90% of our appliances are NEVER used, but may have dents/scratches. Other 10% of our appliances are used for less than 48 hours. All of our appliances are tested as required by manufacturers and are functioning normally. They all come with a 1- to 4-year warranty from a reputable nationwide 3rd party warranty service provider. We provide delivery, installation and haul-away services. Financing/payment plan is available. All major credit cards are accepted.

We recently purchased a rental property in the area, and shortly thereafter our refrigerator…read morestopped working. We are located in the NYC area so I tried making calls to see who could help me get a refrigerator quickly, install and remove the old one. Ray himself answered the phone. I explained my situation and he quickly started making calls to see if he could obtain an appropriate replacement in a timely manner. He called me back five minutes later and said he could have it delivered the next business day. And I should mention, this was all on New Year's eve as he was basically about to shut down the store for the day. Ray to the rescue! Since we weren't onsite, I gave him a passcode and his team entered the property, installed the new refrigerator and took away the old. On top of that, I was not aware our old freezer had an ice maker so they removed the one from my old unit and placed in the new one without any extra charges - unbelievable! You better believe I will call Ray for any of my appliance needs in the future - top notch customer service that is hard to find anymore!! Thanks Ray!

GREAT service and excellent customer service. And very knowledgeable. All appliances serviced.read more

I love Sohn's. Is it weird to love the people at Sohn's ?…read more The sales people (Terri) and the delivery team make everything so easy. Super helpful and kind and responsive. Don't bother with anywhere else.

Very displeased with sohns bought a washer and driver within a week washer is broken. The fifth a…read morerepair man came and says its broken been waiting for over a week Ive clalled no help waiting for parts. It is brand new this is awful we are seniors and not go to laundry mart. We live in a senior park disabled. Sorrt about writing cribled hands. I need a oven will not go to sohns. Miriam and Bruce shenton.Need my washer/

I made a special request on a delivery, a stackable washer and dryer. it was to exclude the 500…read morelbs. delivery person as I was afraid he would injure himself on my property and/or damage my property. I spoke to the owner at length on this, to include cancelling the first delivery date so that he could accommodate this request. The owner pushed back at this request originally, but ultimately acquiesced; even saying he would have to deliver it himself. Today, the appliances and delivery crew arrive which included the excluded delivery person, one of a two man crew. I should've refused delivery. I immediately called the owner to express my displeasure, and his response is "I forgot, sorry.". I start expressing my displeasure in no uncertain terms and he states, "I'm sorry, you've never made a mistake?" "What do you want me to do about it?" This was not a mistake, he purposely refused to accommodate a customer's request, violating the most basic customer service premise. And to compound it by lying has sent me off the deep end. If he had said there were no other choices on delivery personnel, I would have gone somewhere else. And he knew that, which is why he was deceptive. And this was not the only problem with this transaction. No call back, the order went to back order for a month with no notification from the business. Two stars because delivery person Jeremy was capable, the other guy was literally on the verge of a coronary, and he wasn't even doing much. I bought an entire kitchen from this business previously (previous owner), and my only recourse is to never do business with this owner again. And what makes matters worse? I want to do business with local businesses----but my experience doing so, to include this guy, is they don't employ good business practices, this interaction as an example----very disappointing!

I went in to Besko a few weeks ago thinking I was going to have buy a new Sub Zero. They talked me…read moreinto letting them come and service one of my existing SZ's and insisted I did not have to buy a new one that they last for 30 years. Vinny came out and was awesome and now I'm good to go without having to buy a new SZ. They saved me 9k!!! He even put booties over his shoes before entering my home. That's the type of service you expect and they deliver. Can't say enough good things about them.

We've used J B Appliance in Winsted twice in the last couple of years -- once for a refrigerator,…read morethe other time for a electric range stove. Great prices & awesome customer service, deliveries were on time, Joe was there when he said he would be. We like to support local businesses and we'd certainly use J B again for any future appliance needs. I highly recommend them.

Their service is great. Many of my family members go to JB Appliance and are all happy.read more

We had unseasonably cold weather for a stretch of two weeks this year. My heat stopped working in…read moremy upstairs the Dec 30th and every plumber in town didn't consider it an emergency, since it was just before the New Year and I had partial heat in my downstairs. They all said to call back in three days and set up an appointment then. John was the only person willing to come out on the weekend and take a look. It turns out my pipes had frozen in my attic and if I waited three more days, I could have had serious damage done. He explained everything and didn't charge me extra for coming out New Year's Eve to fix it, whereas most people would charge weekend or emergency rates. I gladly recommend him.

I called the business for weeks on end.And they don't answer the phone or return phone callsread more