Jorge it's amazing so calm and efficient. My iPhone screen went dead after I drop something on it…read moreand I was desperate to get it functioning again so I can communicate with clients. I saw him Yelp and decided to give him a try . I'm so glad I did. He had the part he could work on it right away and he was so fast. I can't believe he was able to do it so quickly I was off and running with a new screen in less than half an hour, and the screen is really good quality too so if you need iPhone repair, this place is amazing. The price is reasonable. It's quick service from someone who really knows what they're doing.

Easiest Transaction ever, Contacted them for a Quote on Yelp, within their response time I had a…read morePrice and all information needed to have my iPad Screen Fixed. Showed up to Window, Greeted with a Smile and 45 min later. Like Brand New! Price was affordable and like I said Easy as 1.2.3. Let's hope my Kid doesn't step on her iPad again, but if she does this is the Spot for Repair. Thank you!

Came in yesterday trying to figure out issues with my PC and Ron helped me out both times I stopped…read moreby. First was for a quote, second was because I needed Windows installed onto a USB since I didn't have another computer available. Ended up fixing the PC myself, but he still took the time to answer questions and point me in the right direction instead of trying to force a repair on me. That type of honesty is rare now. Real cool dude and patient the whole time. If you're trying to troubleshoot your own setup but still need help with software, installs, or just somebody knowledgeable to point you the right way, I'd recommend checking this place out.

They were very attentive. The quality of service was spot on…read more I would definitely go back again for my computer needs. I would recommend their services to my friends and family

Darryl is the absolute best! He fixed my phone in under an hour and was incredibly kind. The store…read morehas a wonderful selection of cases and phone supplies and they're incredibly reasonable. I needed a new OLED screen replacement and other places quotes were $300 and up. At World Phones I paid $205! 10/10. Definitely recommend!

First class service at reasonable prices. Very fast. He knows what he's doing. Have been there…read moremany times and will continue to go back.

Got 2 telcel sim cards before Mexico trip. Was assured I would be able to activate and add a plan…read moreonce in Mexico. This morning I arrive in Mexico, and the sims are invalid and expired! I had to purchase new ones. I am a frequent traveler and know what I am doing. I was assured these SIMs would be ready to use in Mexico, I made very clear why I was purchasing. I would hope for a refund at the very least. I'd also ask the store owner to not promise what they can not deliver to prevent future customers from having similar problems.

This place is awesome! My screen was completely shattered on my phone and in one hour it was…read morecompletely repaired for an exceptional price! this place saved my life!

Was just at the Yosemite,Manteca location to get a new phone. Met their sales associate Annie…read more(actually not sure of her title ) However she was very helpful , professional,and patient. She hooked me up with another line even for the same price I was already paying. The location was convenient but the customer service was amazing. Thank you so much for your help and patience Annie and thank you Cricket. Stace from Tracy

This is a late post. I purchased a new phone on Dec 26th. Stephanie was the young lady that helped…read moreme. She was knowledgeable, patient, courteous, and caring! She also helped me save a couple of $$. I had gone to the Crickett store on MacDonald Ave a few days prior and would have been charged over $100 more for the same phone. This will be my go-to store. Thank You Stephanie.

Went to this store to buy a phone and by the time I got rang up the amount due had increased by…read more$100. I questioned muhammad who got really upset. He provide horrible customer service. He was so upset because I did not want all the extras he had added to the plan. I finally bought the phone but he did not help me set up my phone. However , there was another representative present at the store his name is Hamza , he was the reason why I gave the higher stars. If you ever go to this store wait to get service from Hamza . He was patient, polite, really helpful and a true example of what good customers service should be like. Thanks for the great service Hamza.

Ok so I'm not a huge yelp person I use it to find food ect but being someone who comes from a…read morecustomer service background I actually despise yelp reviews. I'm just writing this one because I wanna give folks a heads up the guy working here jipped me and sold me a sh$$ty stereo package deal. (At least he was nice while he ripped me off ) Anyway here we go story time: So I pull up, I go to this cricket it's the only one open and around that has the iPhone SE in stock(that was the one I was looking for). Mind you I was an android user at the time and don't know anything about iPhones, I just know that my current phone is broken and a lot of my good friends have iPhones and I'm sick of using android. Anywho I arrive at the shop he greets me super nice and efficiently which I'm already like cool I came to the right spot! So I'm looking at the iPhone SE, and we're chatting, things are going well, he's like helping another customer while I decide, so smooth this is gonna be great I think to myself. And it was... but then he brings up buying the 7, knowing that I don't know anything about iPhones , basically talks me into it because it's cheaper, just as good, and has a bundle deal.. comes with a speaker, a case, ect..So I say fuck it I go for the whole thing. Looks like it's running great, I thank him and get out of there. Btw he's like ya write me a yelp review, well this ones for you LOL hope you enjoy it. Two weeks go by here's my results::: The speaker ends up not working a week later, I find out the SE is actually WAY better, my battery on this phone is dying within like 5 hours of charge I'm thinking damn this dude is nice but I made a mistake but oh wait I have the receipt let me call and see about returns!! The guy was nice surely he'll let me do that right? Wrong!!!! I call I'm like hey(explain the situation, nicely) "so I have the receipt, can I return it" I ask. He's like "no the policy is 7 days, and the speaker ya you can or you can call the warranty ". Hold up, I wasn't told 7 days at the store, and no way am I gonna call to replace a shitty speaker with another shit speaker. Tbh I wouldn't even want to give them away.( look out the brand is called BOOMZ1) Great ish sound but disconnects and malfunctions after about two weeks and doesn't hold a charge). Anyway I'm like ok because I don't wanna deal with the hassle and I know there's nothing I can do. At least I'm like well I have a working phone. Also he sold me insurance which I didn't ask for without me knowing. My friends say the dude probably just wanted to get rid of old inventory and ripped me off. I'm like damn that sucks but probably true. Don't go here it's a bad idea, this guy will rip you off. I won't mention his name but ya don't waste your time. I'm so done with cricket, better to go to a service that has the customers best interest in mind because let's be real, times in a pandemic who can afford to waste money??? I'm so pissed I did. Anyway that's the story, and as someone who works in customer service I'm really disappointed.

I received excellent service at this location from Andra. She is very knowledgeable and personable…read more She helped with a new phone and getting it set up. I had a couple of issues with password resets, etc. after I got home. Andra followed up with a text to make sure I was connected. She really goes above and beyond.

I took my Dad to Gadget World to look for a new phone case for his old iPhone XR, and also to ask…read moreabout the cost of replacing what we thought was a cracked screen on his phone. After very patiently helping my 94-year old Dad select a new phone case, Az checked out the phone, and we were very relieved to learn that it was only the glass screen protector that was cracked. Az replaced the cracked screen protector with a new tempered glass one, and put on the new phone case. My Dad was very happy because his phone looked brand new again! The price for everything was incredibly cheap - compared to others, and especially the Apple Store! - and Az even gave my Dad a discount because it was an older phone. Truly the best experience ever, and it only took 20 minutes! Az, you deserve more than 5 stars!!!

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...