Absolute amazing experience at LasikPlus! I postponed…read moregetting eye surgery for over 10 years and finally took the plunge. Within a week of my consult I was ready for surgery. Im at day 3 and seeing better than ever. I asked many questions and they were all answered without any rush. I love how Dr. Kim was able to tell me about her personal experience with Lasik, it's always nice to get questions answered by someone who has had it. Dr. Shriver on surgery day was so calm and quick, definitely helped with anxiety. (If you're like me and do experience anxiety definitely let it be known, they were nice enough to prescribe an anxiety pill for the procedure.) Highly recommended, friendly staff. Just make sure you read EVERYTHING they give you so you are prepared and your healing can go as well as mine! :).... *Over one year and no regrets!

My experience was really good. Everyone from my initial consultation to my follow up today, was…read morevery helpful, understanding and explained refreshing really clearly.

Had LASIK Surgery here last Thursday. Fantastic all around. Staff is very friendly and…read moreknowledgeable. The procedure was quick and painless and the post op has been great no issues. My vision is Perfect. Thank you

Went to TLC after my son inspired me and they were great through the whole process and follow up…read morevisits! Highly Recommended!

I've been a patient for several years and go back even further with Dr. Kaufold. They're as…read moreprofessional as one could possibly expect and in addition, are friendly and caring. Dr. Kaufold performed my recent cataract surgeries flawlessly. I was anxious going into the first one and he expertly put me at ease before and during the procedure. As a result of how smoothly the first went, I was calm from the beginning for the second procedure a few weeks later. I enthusiastically give them my highest recommendation.

After my annual eye exam, the staff just scheduled my next appointment with the new physician on…read morestaff. No one asked me if this was OK or informed me that was what they were doing. i understand they are trying to build a client list for the new member of staff but it should always be with the patient's permission. I didn't notice this change until I arrived home and looked at the appointment card with the new physician's name. Very sneaky. I should have been informed immediately in the office! Not have to make an unnecessary phone call to change the appointment from home.

In the interests of full disclosure, I've had the pleasure of knowing Dr. Paul Botelho personally,…read moreso when it came time for cataract surgery last year, he was the natural choice. Lest you think it's only due to personal relationship, Paul is also an instructor at Brown. Who better to perform eye surgery? That said, the overall experience was very positive, from scheduling to the exam process, then surgery, then billing question follow up. The actual surgery is done in batches, almost assembly-line styler. That may sound negative, but the staff was very attentive to all patients' personal needs and kept the process extremely organized so my mind was at ease knowing I was in good hands. Kudos to all the staff for a job well done! This office is highly recommended.

I have been looking for a good eye doctor for some time now. After visiting a few (and regretting…read moreit) I decided to give Advanced Eye Centers a call. I used to see one of the founding doctors years ago when I was young, as I've had eye issues all of my life. It was easy to schedule my appointment as I was still in their system after what had to be 8 or 12 years! They went over my insurance with me and explained what I'd be expected to pay at my first visit. I was able to get an appointment scheduled about two weeks out, but that was partly because my own work schedule is busy! I arrived about 10 minutes early and completed some simple paperwork. I was the only one in the waiting room and right on time was greeted by Dr. Michaud, an OD at the practice. My exam was thorough but quick, which was really great as I was in and out in about 30 minutes. I was able to get a pair of contacts in my new prescription to wear home and ordered a few months worth to be delivered to my house - super convenient. Check out was simple and easy. They do have an optical shop on premises which is convenient, but I chose to keep my old frames and they do charge a fee on top of the lense replacement charge if you aren't purchasing new ones through them. I elected to shop around for prices, so I didn't spend too much time in the shop. The doctor and staff were friendly and helpful and the practice was very clean. I had a great experience and will continue to visit them in the future.

My husband Raymond was seen by Dr. Clyde Hayworth for the first time today. He will be needing…read morecataract surgery. I can not tell you how pleased we were with Dr Clyde and Sharon his assistant. He was thorough, clear, concise and most of all he had a amazing calming personality. Sharon was also amazing. What a team, we have found our new eye professionals her at Koch.

I had my lasik surgery April 2025 and I had the best experience possible. Dr. Sayegh and his team…read moreis exceptional. I was very nervous and Dr. Sayegh and his team assured me everything was going to be fine. From my consultation with Rita who is simply the sweetest person to deal with when you are extremely nervous. Once in the procedure there is a tech that literally sits on the side of you just for comfort. I could not have done it without her Jenn is amazing along with everyone else I have had to take care of me at Koch. I was extremely nervous cancelled 2 consultations in the past years I finally went and did and and so glad I did. I can't say enough about Dr. Sayegh and his amazing team at Koch. Everyone has gone above and beyond to make me feel comfortable for my surgery and it was totally PAINLESS during the surgery and after NO PAIN. Thank you again Dr. Sayegh and your team I can't say enough good things about them!!

Folks, do your research before going to this place. I wish I had. This business is not BBB…read moreaccredited and it's not surprising why after my experience with them and after reading the BBB complaints. I had a disappointing and truly weird experience with this LASIK provider. The staff used high-pressure sales tactics, pushed a credit card I wasn't comfortable with, were wildly disorganized, and were unclear about scheduling and payment plans. The day of my surgery, they claimed I needed another eye exam--despite already having one during my initial consultation. They got me confused with another patient and the woman who worked there seemed like she was confused about everything happening around her. Wasn't feeling super confident at this point but I was already there and prepped. A minute before my surgery they suddenly decided I was no longer a LASIK candidate because of some major issue with my eye they doesn't seem to exist according my actual eye doctor and they didn't appear to see during my eye exam during the consultation. Weird? They recommended a different more expensive procedure instead. That was the final straw. I walked out and requested a refund for the deposit I already provided them. The overall experience was disorganized and sales-driven rather than patient-focused. I'm glad all of that happened actually because I didn't bother to look them up on BBB until after all this happened. Had I seen the BBB complaints before hand I would never have proceeded on the first place.

2 months out and already have to go back to prescription glasses for reading and night driving. I…read morehave headaches all the time now that I did not have before and I am now afraid of night driving. I would not recommend having this procedure. This was one of my big mistakes. The Lasik Institute was very clean and the people were very nice. I called and have not received a return telephone call in regards to my concerns.

Anyone know how to get in touch with the office?? They are apparently closed and I need to get my…read morerecords! Thanks in advance!

I had my Lasik done here and had an amazing experience. Dr. Gold made me feel at ease and he…read moreexplained everything clearly. The office staff are also first class. They make you feel very comfortable with the whole thing. I can see without my contacts and glasses. It's the best investment ever. This is day 5 after the surgery and I can already see the improvement. It's painless and it's very little risk. You should get it done if you have been thinking about it. It is really life changing.

Hello, Great eye doctors and staff…read more Dr. Whalen is top notch along with Ellie (Medical assistant) and Savannah (Admitting dept). Norwich Ophthalmology is blessed to have them working there. just wanted to share that with anyone looking for a great eye care facility.

Came here because my partner recommended Dr. Kivlin, had an eye exam they found plaque in my left…read moreeye made sure that tests were done to find out where it came from more than my cardiologist or cardiovascular doctors have done check my neck found mild plaque there I would highly recommend this office and this doctor

Been going there for years for my eye care. Hafd cataracts removed and am being treated for…read moreglaucoma. Great doctors and staff.

The doctors are excellent but the call center/office staff are rude and incompetent. The wait times…read morein Providence location are insane. If it wasn't for my doctors I wouldn't recommend them to anyone.

Unfortunately the doctor was rude , impatient, and my prescription was fuzzy on my left eye. I went…read moreback a year later , and he said you're good you don't need a new prescription. I explained my left eye sees blurry like there's a mirror image of what I'm seeing...been seeing like this for year. He never got my prescription correct. He might be sweet to youth, but as an adult wearing glasses my whole life since I was 10, he was rude to the extreme. I couldn't go back. He made me feel so bad about my eyes saying that they were ruined and nothing can be done. Ugh. Tonya is the only reason why I stayed w OptiMystic. She is so incredibly knowledgeable. But alas I have to find a new doc.

I made an appt because they told me they had a real eye physician who could help me with a…read morechalazion on my eye which needed to be drained. When I got there the doctor didn't even examine just wrote me prescription that he knew would not help problem, and told me to come back in a month. I read up on what was going with me a found another doctor who couldn't understand why it wasn't drained because it was never going to go away on its own and may get worse. I think I was just an insurance payment.. sad!