Shout out to the wonderful women at Shades who fixed my glasses today quickly, and free of charge!…read moreSo nice!!

I am so grateful to the wonderful people here at Shades & Pier Optical. My daughter's regular…read moreglasses broke the evening before Thanksgiving, and then her spare set of glasses broke on the Sunday afternoon of the same holiday weekend. She really needs her glasses and she is not comfortable without them. I called them up and explained the situation to them and they stayed there late to help me and find a new frame that my daughter's lenses would fit into (the old frames were not salvageable). They didn't have the same frames, but they checked every children's frame they had to see if the lenses would fit. They did find one, and my 6 year old daughter loves them more than the original frames. The price was even super reasonable.

GREAT CUSTOMER SERVICE !! From the minute I walked into the door everyone was so friendly and kind…read more They were so easy to get into no waitlist. Worked with me regarding my contacts and my glasses! I'll never go anyplace else! Highly recommend them.

Really great service! I walked in without an appointment because my frames broke. They helped me…read moreright away and didn't even charge for the service. Super friendly, very efficient. Even though they were busy in the shop!

Best place for eye glasses I have ever been. The owner, Anthony, has tremendous knowledge about eye…read moreglasses and provides his full attention throughout the whole process. If you want unbeatable service, selection and care The Novel Eye is the place for you. Highly recommend!

Such an impressive selection of funky eyeglasses that you won't find in a box store. The owner is…read morepatient, knowledgeable, and competent. Although I didn't find my perfect glasses (I'm more of a vintage blingy style myself, I will be having this shop fill ths lenses because of how much I trust him.

Lovely experience. Delightfully decorated. Very kind doctor who answered all my questions. Great…read moreselection of glasses, got an unexpected pair I am so excited about. Highly recommend.

My first experience in Dec '22 was so so. I was kept waiting almost an hour. I decided to give…read moreDr. Kreiger another try this year. Once again, I was kept waiting and had to reschedule to the next day as I needed to get back to work. When I rescheduled I was assured that I wouldn't be kept waiting, and even told to come early as there was no one else scheduled ahead of my time. When I arrived, there were others in the waiting room. My appt time was 4:30p. At 4:24p the woman seated next to me asked me what time my appt was. She said hers was 4pm. She also said she was kept waiting last year. So at this point this woman is ahead of me plus there is another gentleman that needs to go back in (I'm assuming he had his eyes dilated), plus the patient currently in with Dr. Kreiger. So I know there is no way I'm being seen at 4:30p. After what happened the day before, I think a courtesy call telling me the doctor was running behind would have been nice. Needless to say, I once again left and have no plans to return. I also had made a back up appt with another facility in the event this happened as I don't want to lose my benefit for this year. Bottom line...if you don't have a problem spending 2+ hours at your appt, give them a try.

This was by far my most pleasant eyewear experience. Though the selection is a bit wanting, the…read morecustomer service is exceptional. Lisa the eyewear consultant is the most delightful person, and accommodated my needs with a conversational candor that was just so warm. In addition, my order, which I expected to take 10 days came in little over 4, and I was able to pick out a fun case for my glasses. I would definitely come here again.

Made an appointment. No one from their organization bothered to tell me they could no longer…read moreaccommodate. So I show up to a dark office? No one answered their phone. I can charge them $30 for a cancelled appointment and a waste of my time?

I was in the area on vacation in July and suffered from an ingrown eyelash. These are painful…read moreconditions causing eye swelling and surface irritation. I called around to several doctors and no one could fit me in. I was going to need to drive home to Connecticut, a 4 1/2 hour round-trip to see my regular eye doctor. Then I called Eye Care for Rhode Island. I had an appointment within a half an hour. The office was immaculate, the staff was efficient and friendly. Dr. Medeiros was personable and knowledgeable, removed five ingrown eyelashes and I was in my way to enjoy the rest of my vacation. In and out in 25 minutes.

Tried to charge me $110 for a contact class wouldn't give me my prescription and told me I was…read morecovered over the phone. I've never gone to anywhere that charged me for my contacts prescription. Typically I'd get my prescription and buy contacts online. The up charge and hidden fees are ridiculous canceled my appointment on the spot!

Entered and was helped immediately by staff. Was more than willing to help me try on various frames…read moreand give feedback regarding fit/width. Answered all my questions regarding specs, difference in styles, and was very knowledgeable with the newest releases/stock. She was more than willing to cycle through a half a dozen or so frames to help me determine the best fit. Most importantly during covid, I noticed she cleansed each frame I wore to reduce the risk of disease spread. Would recommend you visit here!

I was leaving for my vacation to Greece and realized that I needed a cool pair of sunglasses. I…read morewent to Sol Optics just to get an idea of the new styles and was surprised of the amazing sunglass collection they had. Also, the salesperson was very helpful and chatty and helped me with choosing a few pairs of sunglasses. I ended up getting just a pair of Ray-Bans that I absolutely love. I would have never picked this style by myself, but thanks to the salesperson's great sunglass knowledge and fantastic customer service, I was convinced that this is the best option for the summer and I don't regret it. I also had a fun time shopping for glasses. Thanks for being so cool, I will definitely return to get another pair for the fall/winter.

Technically fine but for the exam felt like we were cattle being processed. Staff were not at all…read moreinterested in showing us frames once we said we were not buying that day. We asked them to measure my pupillary distance and they just held a small ruler in my face, and blurted out a number that turned out to be incorrect. We ended up at Warby Parker in Warwick and they had a sophisticated device that measured it to be a different number.

I have been going to this place for 18 years and I never had any issues until a few years ago there…read moreis a few associates who don't understand how to not interrupt someone while they are speaking or explaining something, I was quite last time, but today again it happened. I was polite and still got interrupted 10 times until the 11th time I had had enough. Thank goodness I am moving because holy crap this made me never want to go there again. Unacceptable