Call these guys! Daniel responded to my call, stating he…read morecould be at the house at 3 PM. At about 2:30 I got a text telling me he'd arrive about 2:45. (When was the last time any service person arrived early.) He examined the spot I thought I had trapped the mouse, but nothing there. He then conducted a thorough search of the entire house, noting spaces where the critter could have escaped on its own. Texting with arrival time, arriving early, well groomed very polite, thorough, and well-spoken. OMG - and it was free because no mouse. But I would have paid for the thorough inspection. Recommended without hesitation.

Judith was friendly,, professional, and accommodating raul was really nice and great at…read moreexplaining the process. Soo quick to respond. I highly recommend the service.

I'd give more than 5 stars if I could. Helped us out in a pinch, very fair pricing, solved the…read moreissue in one day.

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.

I had Pro Source Pest Control come out to my home to eliminate a rat issue I had in my attic 4…read moremonths ago. The previous owners apparently did some work on the plumbing under the house and had to cut an opening on the wire mesh in order to fit pvc pipes under the house. Apparently after they finished, they never closed the opening. Needless to say, rats got in and we started to hear noise in the attic. I contracted Pro Source for 1 month of service. Ryan came out and informed us that they only take cash or check $275.00 for 1 month of service. What company in 2019 does not take credit or debit cards. He then walked around the house and closed any small opening I had with steel wool pads (see below) which were an eye sore. I asked him is that all you seal it with? and he responded "yes." We then went inside the house and he climbed on the ladder and opened the attic hatch and just set a trap there. I asked him, if he was not going to climb and walk to the bathroom where we hear the noise. He responded "I never had to chase rats, they will come to where the trap is." He kept coming twice a week and some weeks he wouldn't catch anything so he would replace the old bait with fresh bait. He did catch a few rats but if I would have known from the beginning that they don't climb and walk to where the issue is and that all they use is steel wool to cover openings I would have never hired them. Needless to say, I took off all the steel wool pads and I sealed them with wire mesh myself for a better look. Over all, they did show up on time but never less, I will be looking for a different company if I need any future service.

Excellent company for your Pest Control service needs. They have been in business for over 25 years…read morereliable.

If I could leave no stars I would. I contacted my property management and was referred to this…read morecompany in which I left a detailed message and called several times only to never have been contacted back. I then went a step further by sending a text message to the mobile number provided via the email I was sent from the company to initially set up service. My message was seen "read" 27 mins later again to never have been contacted. I couldn't dream they would do a good job if they can't/refuse to respond. Having pest/rodents in your home is very uncomfortable and this is not a company that clearly cares for the serenity of their customers. 0 STARS. FAR from "On Point" as their business is named. Terrible experience.

I used them in 2019 and I had to call them this month again. They promptly located my invoice from…read moremy previous service and told me I was still under warranty. I am glad I selected On Point in the first place. They will be back this week to check the trap that was set.

I've been working with Andrew on our pest issues and I'm here to speak highly of him and his…read morecompany. His team did a really great job sealing off all the access points where the rodents were entering the property and we haven't heard or seen them since! Not only did they complete the job correctly, Andrew has also been an excellent communicator throughout the process. We will be referring his company to all of our friends and family. Thank you Andrew!

Andrew has serviced my property for many years, and I can attest that he is a true professional. He…read moreis knowledgeable, informative, and proactive. Apart from receiving timely and consistent monthly service, he went above and beyond with helping me problem-solve a bad situation I was having with a tenant. He offered solutions and followed up with results. I recommend his service to anyone anytime I can.

They caught my critters and picked them up when trapped in a timely manner. He was very nice & they…read morelet them go somewhere else and don't kill them. It was a very positive experience and I would definitely use them again if needed.

I called this company was referred to Rick the Trapper. Rick was very fast with responding. He came…read moreout the next evening, and installed several rats and mice traps. Within an hour of installing the traps the rodent was caught. Great service with fair price. Rick is very honest about his service and pricing. I highly recommend Rick for his service and prompt response.

I rent-to-own, and my landlords travel frequently, so getting immediate help isn't always possible…read more When our cockroach problem became overwhelming, I found this company on Groupon and contacted them right away. As a mom, it's been incredibly stressful trying to enjoy our home while constantly worrying about roaches crawling on me or my children (which unfortunately has happened). I needed help immediately, and I'm so grateful I found this company!! Bryan the exterminator was so kind, professional, and Julio his brother even price-matched the Groupon deal for me, which I really appreciated. The exterminator took the time to explain the treatment, answered all of my questions, and even gave me extra gel to help with the process. He was CONFIDENT his treatment would take care of the infestation, which gave me a lot of peace of mind. I'm already seeing roaches dying after the treatment, and I'm hopeful this finally solves the problem. Based on my experience so far, I would absolutely keep this company in mind for future services and would even hire them for my family's home. Thank you for making such a stressful situation a little easier.

Julio is the best! Two years ago, we found some rotting wood and termite droppings, and he helped…read moreus right away with the problem. Then yesterday, we found termite droppings in one of our bedrooms - and I called after hours to leave a voicemail. Today, Julio came by and already resolved the issue within half an hour! This is his and his brothers' business, and we are all about supporting local, small business. The personalized care you get can't be beat. We won't be calling any one else for pest control ever again!

Jeff came out to inspect our home for possible rodent entry points and did a fantastic job. He used…read morecameras to thoroughly check areas we couldn't see and identified potential access points that needed attention. He sealed everything up and kept us informed throughout the process by sending videos showing the work and explaining what he found. We really appreciated the transparency, professionalism, and communication. It gave us peace of mind knowing the issue was handled thoroughly. Highly recommend!

I just moved into a new apartment. I noticed a few roaches in the kitchen. I called my apartment…read moremanager and he sent them out. They were here pretty quick. After the first service call I haven't seen any problems. Thank you.