Fantastic one-on-one guidance through multiple wonderful options! Impressed with knowledge and service. Left my needlework with full confidence that they will handle it carefully. Can't wait to see the framing! read more

Total Framing - Reproduction of 17th century Scottish bedhangings - Framing Near Me - Fairfax, Virginia

My son inherited my father's Navy memorabilia. TF put them in a beautiful framd and shadow box. They did an excellent job! I had to pay a slight fee for a Christmas rush job, but they delivered on time. I got a lot of value for my money. Highly recommended! read more

Total Framing - Framing Near Me - Fairfax, Virginia

Cannot say enough good about this frame shop. The people who work here are truly excellent at their job... they frame incredibly valuable pieces for the Smithsonian and other impressive clients and bring that expertise to any art piece you might bring in. I do a lot of silk embroidery. Each piece takes me up to a year. There are few places left in America that know how to frame work like this, but Total Framing is one. They do an EXCEPTIONAL job. Today, I have a large silk scarf I am bringing to them to frame and I've no doubt they'll do their usual brilliant work. These are people you can trust with anything. read more

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The service was as outstanding as usual. I received attentive service and long ago decided I start and end with Total Framing for my framing needs. read more

In January I went back to Total Framing to get some artwork my brother gifted me framed. I didn't know what I wanted and the muted colors were very difficult to match. After an hour or so we still couldn't find a combination of matting and framing I really loved, but the staff haved earned so much of my trust that I said "Carolyn, if you think this will work, let's do it!" For the first time ever I left completely nervous, convinced I wouldn't like the results (wasn't sold on the matting, the frame, or the width of the matting). Even when I arrived to pick up the finished product I was joking that I would be diappointed. NOPE. IT WAS AWESOME. SO AWESOME. Truly: I couldn't believe it. The art looked like it BELONGED in that frame. Everyone who has seen it raves about it, and my brother was really excited to see it looking so sophisticated. Furthermore, on the same framing trip we framed an over-the-top neon Flashbacca comic print (Chewbacca as The Flash, anyone?) and it was so stellar in its neon framing glory that I tracked down the email address of the artist and sent her a photo. Her response? "I've never seen Flashbacca look more handsome." Best. Frame. Store. Ever. They even refused to give me Flashbacc because there was dust on the matting and fixed it pronto for me. Details, details. I'll need to post more pictures. read more

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Absolutely amazing framing shop....miles ahead of places like Michael's. Not only do you get super high quality work, you get artistic folks helping to put your framed item together. Kim, who works there is very talented! She brought out the best in my abstract piece by changing the orientation and suggesting a frame/mat combo. Couldn't be happier. read more

If you have time to wait for several weeks for your job to be completed, then you will enjoy the friendly service here.

Total Framing is the Best!!! Terri and her sister, Sherri are fabulous to work with. I work with them from a distance as I live in PA. I send my needlework to them and I ask them to pick out mats and framing to compliment my stitching. We work through e-mail for viewing of possible selections of mats and frames. I love their choices as they have excellent taste in design and the perfect selection is chosen. They treat my stitching as though they are framing their own pieces. When I opened my last piece I was thrilled and speechless at the perfection! This stitch had a heart shaped arch into a rectangular corner. Terri perfectly echoed the shape in the cuts of the triple mats! The frame utterly accented my stitching! It was stunningly more beautiful than I ever imagined it could possible be.....she exceeded my expectations!! Total Framing is the Best!!! read more

After having a TERRIBLE experience with Michael's framing department, I forgot about my trusty local framing store. I had a cross-stitch piece that needed to be redone since it looked unacceptable after picking it up from Michael's. I was not going to go back to them, considering their customer service in addition to their craftsmanship is unacceptable. Please do not be misguided: Total Framing's prices are COMPETITIVE! They are almost always having a 50% of custom frame sale, and their service is unbeatable. They specialize in embroidery pieces in addition to their regular framing services. They took the time to explain what they were going to do with my piece and and I couldn't be more pleased with the results. Never go to a big box framing store where they contract out all of their framing. All of the work at Total Framing is done IN STORE. I can't recommend this place enough! read more

I really love this place. The staff is always so nice and friendly. I've recently had several pieces framed there and just picked up a painting I purchased there and had framed. I'm am so happy I choose the frame the sales person suggested because I am super happy with it. They are always willing to keep trying different frames to make sure it is the perfect fit for you and the piece your framing. Unlike another framing store where I felt like I was bothering them (I won't mention). As far as pricing, I would say watch for their sales. If you go when a certain frame style is on sale they could be less expensive than Michael's. Not to throw Michael's under the bus but just to use as a comparison. read more

I agree with Kathy D.- this framing shop is too expensive with not enough selection and terrible customer service. I brought two fine art photographs to be custom framed, both for one of my best friends as a wedding gift. When I walked into the shop, there were a bunch of people at the counter but it wasn't clear who worked there and who was a customer. I walked up to stand near the counter so that it would be clear that I was waiting. I stood there for about two second when another customer barked at me that she was next in line and that I should wait behind her. I apologized for any offense (?!) I caused and took a few steps back while also telling her that there was no clear line and she looked like she was being helped because she was talking to someone who was being helped. At no point during any of this did anyone who actually works there greet me, intervene, or tell either one of us that they were going to be with us in just a few minutes (or whatever). Horrible service! I stood there for almost thirty minutes (!!!) before being helped. I was not impressed with the staff. None of them seem to be artists, designers or anything else that would help customers select custom frames/mattes. At other framing places that I have used in other cities that I have lived in, the staff always seem to be artists themselves, which is really helpful when selecting custom frames for art. I did not appreciate the input of the person who was helping me, she did not seem to understand what was needed and was not very helpful. When I finally completed the transaction, I had to wait again for her to ring me up and pay because they have only two people working there and only one register and they seemed inordinately busy despite their terrible service. At the same time as I was being helped, I noticed several other customers had arrived to pick up their items. Rather than waiting for the person helping me to notice their plight, I told the staff person to go help them because I could take a moment to look at frame and matting choices. Since when is customer service up to a customer?! Six weeks later, they called me to tell me that my items were ready. I have never received a more perfunctory unpleasant notification call in my life. When I arrived to pick up my items, I was in the same position as before- unpleasant customers and the staff did not greet me or even look up from their work to acknowledge my existence. After witnessing this on the previous visit, I waited for five minutes and then spoke up and said, "I am here for pick up only." Finally, one of the staffers said, "I'll be with you in a few minutes." (I want to point out at this point that I have no problem waiting, but I do have a problem waiting when it seems like the staff have no idea when you are there and show no motivation to help you!) Anyway, after a few minutes, I was helped, paid and left. The framing job was adequate, but the customer service and the transaction process were so arduous and unpleasant that I will never go there again, nor would I recommend this place to a friend! read more

I am always looking for local businesses that provide great value and personalized service. My take on Total Framing is: Look further. Expect to pay more for less selection and prepare yourself for an unpleasant experience because of the store's mixed, bordering on rude, customer service. This review is based on two visits, during which I purchased three custom frames. read more

I have used Total Framing for over ten years, and they have always been fantastic. My favorite person there is Kim, who has been there since I first walked in their store. Her eye for color, her patience and her suggestions are amazing. I spent over an hour with her, once, with a very difficult large tapestry, and she never gave up on me, she never lost her cool and we finally came up with the only frame in the store that worked, and it turned out to be perfect. I would not think of going anywhere else. read more

We've used them many times and have no complaints. They're pretty helpful and do a nice job.

Total Framing is my "go to" place for framing. Everyone at Total Framing is extremely knowledgeable and helpful. My most recent project was to mat and frame a large stitchery project I had made for my upcoming grandson's nursery. This time it was Kim who patiently advised me on matting and frame color and size, plus spent time explaining to me how to stretch the stitchery onto a foam board that she cut for me so that, together, we could get the project completed in just a few days. I was thrilled to be able to bring the framed stitchery to my son and daughter-in-law's house the day before the baby was born. The staff at Total Framing excel in customer service and I always end up with a quality product at a reasonable price. read more