I have been working with Richard for 10+ years, and brought him at least $10k of business. I had a special 3-D project I was working on, and even showed him the frame photos. I gave him a print-out of the angular panes I needed in glass (see photo). I'm not sure how much clearer I could have been, but you be the judge. I walked him through it in detail, explaining each number and what they meant. I assumed he could either do it, or send it to someone who could. They came back as rectangles (see photo). He offered me no refund for his error, not even the spread between what I paid and his cost. He could've easily taken back the two 45" x 32" glass panes, which could've been used for other clients without issue. Instead, he cheated a long time customer out of $1750 without so much as an expression of regret. read more

FrameMasters - Framing Near Me - Fairfax, Virginia

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Service, workmanship and products were great, but very expensive. I spent more than what I expected I would, but I'm very happy with the results. read more

FrameMasters - Framing Near Me - Fairfax, Virginia

I have been using FrameMasters for nearly 3 decades and have only positive things to say about them. Richard suggests appropriate frames that compliment the artwork while trying to stay within the budget of the customer. I have been more than satisfied with the variety of frames I have purchased from him over the years. The framers are skilled and precise in their work, and the frames add greatly to the aesthetics. read more

I can highly, highly recommend Frame Masters for Customs Framing. I went to them with three Egyptian pieces a week before Christmas in 2024. We discussed color, matting, framing for an hour and co-created the best options. They were done to perfection in a week, right before Christmas. Thanks Richard Best, Matthew read more

After my unpleasant experience at the Art & Frame Depot in Gainesville, I decided to go where I should have gone in the first place - FrameMasters. I have a print they framed for me years ago and they did such a fantastic job. My mother has been taking her stuff here for years and she loves the quality, the selection, the service, the expertise, and the people that run the place. My mother recommended I go in and talk with Bob. So I called and found out when Bob would be working. I came in with the eight prints I needed framed (some also needed matboards). Bob is an elderly gentleman, I would guess in his 60s. I told him he came highly recommended, and that I needed some assistance in figuring out what frames and matboards would work well with each print. Bob made things fun and easy. He really has an eye for finding colors and styles that work with each print. He would pull together a range of frames and then let me work through them to find the ones I liked. The same with the matboards. FrameMasters has an incredible selection of frames and matboards to choose from, as well as a number of options for glass. For example, on a number of my prints, I went with a special "museum quality" glass to prevent fading and deterioration of the print. Once I got everything together, Bob gave me a quote. For my eight prints, the total was $900 and change. I was pretty pleased with the price, all things considered, including the great, high quality service, the selection, and such. Some of the framing material was out of stock and they had to order it. One of the frames was going to be out of stock for several months - so I went back and selected another frame. This time Richard helped me out. It was quite busy and so I basically selected this frame on my own - which was kind of fun. I found one that matched the dominant color in the picture - a piece of Celtic papercast art I bought from artist Kevin Dyer at the Sugarloaf Craft Festival (previously reviewed on Yelp). I picked up the final piece of artwork today, Everything is so amazing looking - the quality and craftsmanship in the framing and matting is superb! I highly recommend the folks at FrameMasters! All around excellence and quality! read more

FrameMasters - Framing Near Me - Fairfax, Virginia

I had accidentally broke a glass of one of my wife's favorite frames. I took a different masters and they did an absolutely outstanding job. I'm very happy with the service and the timeliness. read more

This is the best place for framing - simply outstanding. I have taken a number of needlepoint canvases that I have stitched and Richard has found the perfect frame and mat for each one. He has transformed the canvases into works of art and the finished products are absolutely stunning! I would recommend this place to anyone/everyone and I will definitely return! read more

I got a large piece framed and it turned out great! Aside from the looks of the frame and backing, the customer service was wonderful. It took a little longer to receive because of a backup of the molding order, but nothing they could do about it. Also when I went to get the frame there was tiny scratch on it that didn't even really catch my eye. They saw it though and tried to get it out for 10 minutes or so. When they came down they offered to replace the whole frame I decided it was totally fine to take as it was because the scratch was so small. They offered me a discount without me even asking for it. You can tell they took great pride in their work and try hard to make their pieces perfect! Would recommend for their service and products. read more

Great service & advice, super friendly and caring! Could not have been happier! Both Tom & Richard were great, and were able to frame a large art piece within days before Christmas while others quoted up to 8 weeks and more. Thank you for the great service! I will definitely be back, and highly recommend! read more

Richard was so helpful in my selection of a frame for an antique map that was being gifted to a friend. It was ready on time and my friend and I, both, were super pleased with how it looks. He wasted no time hanging it. I will, definitely, be back for more framing projects. read more

The BEST frame shop by far. Awesome selection, really helpful service and great prices too! They have done 3 different projects for me over the past year and each one was perfect. I wouldn't go anywhere else. Did I mention really great service and prices? :) read more

Richard and associates are top flight professionals whose experience and skill turn any piece into the center of attention in a unified whole.And all with the highest degree of customer satisfaction in mind. It is a pleasure to work with people with such enormous experience and equipment and knowledge and skill , directed to discovering and fulfilling the customer's vision and ideas. James and Sara Carroll Thank you!!! read more

I have been using Frame Masters for years. They never disappoint. most recent job was an archival news paper article, matted with multiple cutouts. It looks awesome. To save $, I asked them to make the frame, but not assemble it, as I can do this at home. Thanks Richard and the great Staff. read more

Although they are nice people, I have to admit the prices are pretty high to what I have been accustomed to and the quality was so-so. A couple years ago, I took some family photos (8x10) in to get framed. For a simple two hole with two mats, and a simple gold frame, the price was $265! read more

I have gone to Frame Masters for years. They have done a couple of frames for me--excellent quality. More importantly for me, I do my own matting and framing. There selection of moulding and mat is the best in the area and the prices very reasonable. They are always available for tips. read more

Fantastic experience here! Since this was in Fairfax and seemed like a speciality store, I didn't think they'd be able to match offers I was getting from other places. However, after chatting with them about various offers not only were they able to match prices, but I think they beat the prices when all my options were included. The woman behind the counter was super friendly and was patient with me as I debated various options/colors. I couldn't be happier with the result (shadow box frame that includes multiple objects from my overseas trips). I highly recommend Framemasters! read more