This review is for the actual store and the JC Penney Portraits Center:…read more I shop at JC Penney simply for the boys section. I don't venture much outside of that. I love their sales and for me it is all about the husky sizes for my son. The employees are always so friendly and helpful. The clothes also hold up well. If you have a boy, then you know what I am talking about. They stand up to rough wear and abuse. So it makes me feel good that I can stretch my money here and it will last for a while. JC Penney Portraits Center: So I was in a bind to take some photos. I wanted to be able to take photos and get them made into Christmas Cards immediately. (I am so last minute). So I booked my appointment online and printed out a coupon that they had available. We arrived a little early for our appointment but they got us in right away. Our photographer was awesome. I wish I could remember her name because everyone needs her as their photographer. But she took photos at the right angles, knew how to coach us in moving us the right way. She had fun with my son and was able to get great shots of all us. Maybe we were more relaxed because we were all in jeans and Christmas Shirts (look in my profile photos to see our Christmas Photo). I don't know but I was really impressed with the skills our photographer. Her knowledge and personality just all worked for me. The only thing I was mad about was the sitting fee. It was clear that they charged a sitting fee of $9.99. However, it was not clear that the sitting fee was per person. So just know that it is per person. So because the membership is the same fee as what we would have paid for the sitting fee, we just did the membership which is good for two years and no more fees during that time. I did have to wait 5 days to pick up my photos but I was able to purchase the download copies of our photos and the rights to them. They told me I would have them within 24 hours in an email but it literally came in less than two hours. So I was able to get Christmas Cards made somewhere else so that I could mail them out in a timely fashion.

I had a few things i needed to return. I had the JCP receipt/invoice. On the invoice it said I can…read morereturn in store or by mail anytime anywhere. I went to customer service to return and one item went through just fine but for some reason they were having trouble processing the other item. What irritated me was she the lady at the desk tried to process it once and pushed my item to the side and said she can't return it. She didn't even give me an explanation. I asked her why and she said she couldn't find the item. I showed her my invoice that showed all the info and she was still having trouble. She made it seem like that was it. I asked if there was a manager she could ask and she finally did. It was annoying because this whole process took 15 minutes! And she kept using different computers back and forth and they didn't have a merchandise credit card for my store credit at the desk. She had to call someone to bring it to her. The manager finally came and fixed the issue but this was such a hassle. Super unorganized. I would have no desire to come back to this store ever.

Customer service was amazing. They always have a way to get what clothes you want. And have the…read morebest values for clothes . The clothes have great prices.

Pretty pleased with this Old Navy, which is in a hopping shopping center on the outskirts of…read moreNorthlake Mall. I've stopped in several times & they've been really consistent. The employees greet you immediately as you walk in the store & several displays invite you to shop the latest looks. Clothes are neatly organized, arranged & the store itself is pretty large. Lighting is bright - which is a plus when determining the true color of the clothing. I was really happy when I called ahead today looking for a particular belt. The employee had someone pull it for me & it was waiting for me when I got there. Gotta love customer service! Be mindful of their parking situation, as they share it with several other shops in the area.

Came here during Labor Day weekend to do some shopping. Everyone was super helpful. There were some…read moreitems that we were looking for. We wanted to confirm the inventory count and the sales associates were really helpful wasn't busy. It wasn't too packed. It was a really good experience.

TEAM is very professional Lots of smiling faces…read moreWilling to assist without asking Great selection of items Good sales for many items The value is good-really depends on what you are looking for per se

I can't believe that I haven't submitted a review of this store. I go here everytime I come to…read morePremium Outlets. I was happy to come here today. I believe it may have been the first day reopening since Covid shut it down. The store was clean and there were only about 5 people shopping at that time which is not normal compared to before. I was about to browse items and find my size since the clothes hasn't been picked through. I tried on the items and out of the four items I purchased two. At the time they were having a 60% off the entire store. That's crazy!!! I overheard a manager, I assume, tell a customer that they shut down the dressing rooms at 6 to clean them. It was 5:50 pm when I heard her day this. I don't understand why they chose them early of they can just clean them when the store closes. I want happy to hear to that but with everything going on I didn't question it. If you're a teacher don't forget to use your discount. Bring your teacher badge.

This BR store was pretty big, very clean and tidy. Lots of men and women's clothing were on sale…read moreprice. But the style and looks of the clothes were disappointing to me. I didn't find interesting or to my liking. There were several associates in the store, even when it was near closing time. Some of them were helping customers, others were preparing the store for closing.

I went to exchange an item and the manager was VERY RUDE and rushed through my selection and ended…read moreup charging me for something that should have been an even exchange. Very tempted to return all three outfits and spend my money elsewhere.

Nice store but long lines. Has some sale items and dressing roooms so that is good.SouthPark mall…read moredoes have a bigger selection

Can't complain. This store is located inside SouthPark mall. Beside Victoria Scecrets. This express…read morealso has a men's section. The whole store was on sale with a huge selection of men and women's clothing. They also have lots of accessories to choose from. The store was very clean, and things were easy to find.

I thought that the colors of the clothes were really vivid and bold. I liked the coordinating…read morepieces which would be perfect for layering as the seasons change. The clothes ranged from casual to business ware.

In general I love stopping in this store. It reminds me of my childhood and does have some great…read moreclothes and prices often. In the past the customer service was lacking here (basic acknowledgment when walking in with a hello or offer to help and the dressing room attendant hasn't been too friendly). However, I stopped in here the other day and was immediately greeted with a smile and offer to help. The vibe was welcoming, friendly and warm. The cashier was also very kind and helpful. They have a good selection of clothes and deal of shorts and jeans. I will keep stopping in here, especially with the new and friendly staff.

Recently visited again, and yet had another issue with the cashier (that I'm pretty sure was the…read moresame rude young lady I had previously- she's tall, pale caucasian,shoulder length light hair). I asked my main cashier (young man) who was checking me out, questions regarding stores in the mall. The girl cashier was standing beside him just staring at me the whole time, giving dirty looks and when I finally got done and left the Counter she asked the young man "what the heck did she say? Omg" like what is her problem? She needs a course on basic manners/ customer service.

I came in on a random Monday night. I was needing a quick birthday gift and needed to find a place…read moreto get one near where I was having dinner at. I decided to pop in to see what was available. I was immediately greeted by Rebecca. I told her that I was looking for a gift and I didn't have a lot of time to look around and quickly suggested a few pieces. Literally in and out in 5 minutes. I couldn't have asked for a better person to help me. Truly appreciate the service she provided and the quick turn around time.

Went into the store last weekend. nobody greeted me or even asked me for help. I ended up finding a…read moredress that I liked but found out today it's a knock off and not an original. I am upset because I paid a lot for it. I will not be shopping here again.