This was a quick shop. They didn't have what we were looking for, but we ended up getting a few…read moreshirts for our boys.

Ally store manager was very very rude. Not helpful. I ask for if they carry black shorts and…read morewithout looking she said no. After few minutes I found black shorts. She was standing right there, I showed her and she shrugged and she walked away.

My husband and I were visiting the area from Raleigh and stopped into the Lucky Brand store (first…read moretime ever) in Concord Mills shopping center. The store currently allows 9 people at a time, but is set up for maximum spaciousness. It was very bright and clean inside, and the employees all had masks on. The brand is more high end, so you should expect higher prices than your traditional department stores, but the clothes are made better. Currently, there are amazing sales!! We were assisted by Emily D. and she offered so much help. She gave so much insight on each piece we were considering and it was helpful to know, so we could avoid returning clothes since we are unable to try things on during the pandemic. However, she did offer us a free FedEx label for returns (just in case). She picked out jeans for me with the right size and style I prefer without me ever telling her my preferences! She went above and beyond and it was truly an enjoyable shopping experience, which is rarely said during this crazy time. The team that was working today truly influenced my husband and me to continue to shop with Lucky Brand. Those women truly deserve recognition and I hope they do receive it from the company. I work in retail myself and was amazed by my experience today!

Emily is amazing!! She is a great sales person. As a business owner myself -- having someone like…read moreher on their team is an asset! She suggested Jewelry pieces to me, convinced me to buy pieces I was unsure of! She was polite, she didn't break while still working folding clothes toward closing time. So she is a great multi tasker. I felt comfy with her, not like South Park mall where they watch you & have attitudes (except the one black lady who works there.) She was by herself as well, so to have that energy was rare!

Love Maurice's great styles at great prices although it gets picked over so get while the gettins…read moreGOOD!!!

Great quality clothes because it's about feeling good in comfort. Prices aren't bad n the discount…read morerack is amazing. The staff is helpful & friendly and store is clean. I wish I lived closer to this place.

I wasn't too impressed with the variety of items being offered at Under Armour. Most factory outlet…read morestores have surplus items for sale with a large discount and I didn't see too many items for sale, just 1-2 t shirts. The staff were available but not friendly as you walked in. No one was greeting customers. I ended up leaving quickly when I saw regular priced items on the racks.

This store is newly opened in the Concord Mills mall and as far as selection, it is identical to…read morethe Charlotte Premium Outlets location. I stopped by here on a Thursday just shortly after grand opening so the store was of course pristine. Men's apparel is arranged to the left, Women's on the right, and shoes in the middle. Special deals are featured in the middle with the registers up front. As far as deals and prices, you can probably find the same deals if not better at department stores. The main draw here is the amount of selection you can find under one roof, but the prices aren't great. For example, I found a quarter-zip jacket on their own website that was cheaper online than it was in the store. What gives? Customer service, especially considering it was grand opening week, could be a lot better. There was a young girl at the front of the store that seemed to completely avoid eye contact with me. She was, for some reason, holding an Under Armor reusable shopping bag, but wasn't giving anything away. I walked about halfway in the store and looked back to see if it was just me, but she was literally avoiding interacting with everyone that entered. I got the feeling that she was a new hire that either didn't want to be there that day, or her parents forced her to get a job. Regardless, it was a bad first impression for this new store. I walk this mall 2-3 times a week so I'm sure I'll be back from time to time to see if they have any better deals. The fact is, Under Armor is one of my favorite brands, but today's visit was definitely a "meh" one to say the least.

I'd never heard of Primark until this location opened and people went wild on social media lol. I…read morewaited a good while to go check it out to let the hype die down and I was pleasantly surprised. The prices are super low, but from what I saw the quality of the clothes aren't terrible. The place is HUGE and they have several different departments from kids to home. I loved perusing the women's section. I was able to find some nice inexpensive jeans, tops and socks. I loved this store, it had things I like to wear and lots of basic pieces that you can add to an outfit. Very very affordable. I definitely understand why people who knew about this store were so excited for one to open in Charlotte. I recommend going on a weekday afternoon or evening to avoid all the chaos that is Concord Mills mall though. Otherwise, this store is pretty cool!!

Chile! The lack of customer service is high in this establishment!…read more I do like the variety of clothing and prices here. I purchased a dress that I had to go down in size and jeans that I had to go up in size. Try on everything so you can make sure it fits. My fitting room experience was not great. The attendant was more concerned with conversing with her coworkers than checking me in. Self check out can be tricky if you are not paying attention. The lady ahead of me did not get a receipt and the attendant told her incorrect info about obtaining it. After I paid and my receipt did not come out, I asked for assistance. Turns out the paper was jammed in the machine. I have my receipt, but the lady in front of me was SOL. The manager told her if you need to bring something back to tell them what happened. I hope they don't give her a hard time about that! I do agree with other Yelpers to come here during the day or during the week to not be in a crowded store. Oh and they close at 8pm with the mall, not 9pm as the Yelp listing says.

This was an impromptu visit. I was going into Harris Teeter which is next door. Well, I came across…read morea great sale. I walked away with seventeen items for $107.00. When I entered the store, I was greeted with a hello as I entered the store. I took advantage of some great clearance prices.

I travel a lot. This is the cleanest and most organized Old Navy that we've shopped in. Well done.read more

Honestly, I have been to two Windsor stores this week and this location blew the other out of the…read morewater. I was looking for a dress for an upcoming reunion. The associates were friendly and greeted me as well as assisted me with locating dresses that I would like and wear. This store had the best customer service that I have experienced in retail in a while! The store is clean and well organized as well.

Windsor has a terrible return policy. I was trying to return item my I bought for my daughter for…read moreHalloween, one week after date of purchase. A faux leather skirt and a long sleeve cami bodysuit both items were never worn and had tags attached. First of all, You must have your receipt. I went in to return and believed I had the receipt emailed. It was not sent to my email. The girl said I couldn't return without a receipt. I went home, found my receipt and returned the next day. Now, they said I could not return the bodysuit/cami but accepted the skirt for return. They said it was against store policy to return bodysuits. I find this interesting because you can try them on in the store with no problem but you can't return it even though it has the tags attached and was not worn.

The store had a decent selection, a lot of petite options. Men's selection very limited. Fitting…read morerooms were open. I'm giving two stars because they messed up my exchange, gave a "discount" of my return which made my return amount lower than it should've been. Then I went back to inquire about it and it was a known issue that returns need to be done separately from re-buying the same product. It took all 3 employees to figure it out. And then they came to the conclusion that I was owed $0.53, it was a complete waste of time. On top of that, they managed to "return" the incorrect item which I gave them both my shipping slip and email confirmation. The return "discount" of 3 items came out to be $8.xx but they obviously don't know what they're doing so I decided to cut my losses because they didn't factor in taxes but state that they need to factor in my discount of $10 for my online order because I spent over $100 ONLINE. It was a HOT MESS express. I suggest to maybe try on items at the store and buy them online and/or exchange through mail/online since wayyyy better discounts online, especially when there's a sale. They do offer 20% off each item for proof of employment at Atrium/Novant. So there's some good to buying in store but I won't be returning. Oh! And they're moving to the Northlake area and open for operation there on 9/24/20

This is the most organized store I think I've ever been in! Everything is clearly labeled and…read moreordered by size, style, and brand. The employee who helped me was knowledgable and polite. I'll definitely be going back again and again!