Charlotte Premium Outlets
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A premium outlet located 25mins away from the center city. Compared to other outlets I have been to, this one is significantly smaller. Limited high end brands. Most are the regular shops like NIKE, OLD NAVY, GUESS etc. We were there 7pm so I really didn't see any cleaning crew or customer service staff. But most staff in the shops were very friendly and helpful.
Always a great experience when I come here. Weekends are very busy, so alot time for parking. They have all the normal outlet stores, coach, Michael Kors, Guess, Tommy Hilfigure, etc. Everyone is super pleasant and efficient. You don't have to wait in lines anymore to go into certain stores, which is great! They have a food court and a wine slushie store, which Is a must visit during the summer. Always recommend coming here for great sales. During the week it is less busy so definitely go during the week to avoid the crowds.
Service is a thing and 9 out of 10 stores we walked into we were greeted, not literally 10 stores, but you know what I mean. Every store, except for the converse store. However, Lids was the winner, cause these guys were on point with the customer service. This native Californian Yankees fan was quite surprised by their Yankee hat selection, especially because for the past umpteen years, I have only purchased the classic blue and white one. Not this time, I opted for a lavender and black Yankee Stadium 75 year, and a black with royal blue Subway Series edition.. What can I say, but, these Lids are on fire! The value is invaluable. Since I live in California and was visiting for a family reunion, I most likely won't be back, but I'm still giving this place for lids up!
Good experience here on Black Friday. I usually don't go near outlet stores since I think it's all a scam really. But...there were deals to be had here today that's for sure. Like a crisp clean white pair of Addidas for under $30. That made me very happy indeed. Other good deals too, so it's worth the trip out here. If you come early enough on BF day, it's worth it for sure.
I've been to the CLT Premium Outlets a handful of times and the experience has been just the same as most others for me - a good one. There is a vast variety of stores at this location, allowing you to find really good deals. The location was clean as we walked to some of the stores. Parking is far from an issue, as the lot is huge - all around the outlet, allowing you to access stores from many points. It was a cold, windy day and at that point, we wished for this to be an inside Premium Outlet location. But such is life because it's not! LOL! Definitely stop by this location if you find a store you shop at frequently. You can most certainly find a deal, even when it's not a major holiday weekend!
I like this outlet although when I vivid it can be hit or miss. Some of my favorite stores have spaces here, so when I feel like taking a drive it helps when I come out with bags. The selection of clothing, shoes and accessories is pretty good and it's conveniently off 485. It's nice when they have food trucks outside so you can eat before or while shopping. Today Cuzco's cuisine was there and if I hadn't already had lunch I would have definitely indulged. Prices are reasonable and I'm glad they've been able to survive the pandemic.
I come to this outlet every time i come from Florida to visit my daughter. The outlets have all the big stores and not to crowded. The premises are always clean. The only complaint i have and noticed is that the bathroom always stinks. I have been here probably 4 times and every time it smells horrible. Clearly they may have problems with their bathrooms because its not normal.
This is a smaller outdoor outlet mall with a few of the popular name brand stores. Parking is plentiful. Access to I-485, 85 and convenient to I-77. I went to Sak's 5th Ave, Cole Hahn, Adidas, Clark's then Nike before heading to the restroom. I was pleasantly surprised to see such a nice and clean lactation room for nursing mothers inside the women's restroom. It's very comfortable and accommodating even with re lining rockers and ottomans and also a flat screen tv on the wall. This mall is more popular during the summer months but still a thriving area where people are moving to daily that's growing tremendously!
Enjoyed a day at the Premium outlets with my niece. Plenty of shops to choose from. The sales in most store were better than in the regular store. I found that they not only have the current products, they have those rare finds you may have wanted but didn't but in time before they were gone. All the stores have outside entries so its not your traditional mall. There is a market area where you can buy fast food, and a Starbucks in a kiosk between the shops. The entire area is very clean and well maintained. I would definitely get a map of the stores especially if you are shopping for something specific. We tended to waste a lot of time looking for a shop because we didn't take the time to check the map. Enjoy!
When we learned that this place was coming we were so excited and had HIGH hopes only to come after the opening and to be disappointed. We didn't find variety or even good enough food in the Marketplace to hold us over to try to shop til we drop. This all changed since the opening and I'm glad I waited to review this outlet. Now this place is legit, the variety in stores (Marketplace is still a BUST) & Thank God for 37 Sol which is across the lot as the food is legit and worth going to once done shopping or before. The customer service received in the Marketplace is so good these days. The staff seem to genuinely care and is all about assisting with suggestions and insight on all the questions I had upon my reunion with the outlets. I also appreciate the covered sections for those rainy days which has happened often at least our last 3 visits. We now enjoy the outlets for the most part.
Came here to do some retail shopping on this beautiful sunny day. There were plenty of food trucks and various vendors that were scattered outside of the stores. Since this location is outdoors , there wasn't a lot of shade for customers to hide from the sun, so I would recommend to bring some shades or a hat when you are walking outside. After looking in several shoes stores, I was able to find a pair of gold heels from Steve Madden and they were 50% off . This was a great buy and the shoes are very comfortable to walk in. The staff was super friendly and very accommodating to my needs. Also Aldo and Rack Room Shoes were right next door as well so you can easily see all of the selections without walking the entire strip.
My wife always enjoys the deals she gets here. Today is 70% with an additional 20% off plus they give me a military discount on top of that. Great deals!
It was probably not the best idea to go here on Memorial Day, but I did. I was gifted a Greg Norman golf shirt that I needed to exchange. I was already in the area so what the heck. The weather was sketchy so I didn't think it would be too crowded but that was a bad call. The parking spaces are WAY too small! Larger SUV's taking two spaces & you can't blame them. I got to the store & made the exchange & got out of there PDQ! read more
Business owner information
Kevin S.
Hello Jon,…
6 months ago
Review for Charlotte Premium Outlets After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices. read more
11 months ago
I don't really think of this as an outlet mall because the prices aren't cheaper than premium malls. However, I do like the variety of stores and in my case the only osh kosh and carter kids clothing stores in the area. There are multiple parking lots so finding a space has never been an issue. I came during thanksgiving/christmas and the decorations are very nice. They have signage for a variety of holiday events happening (pics of your dog and Santa etc). There is a food court, shake shack, and Starbucks. My kids love the small play structure. It is very small and probably only entertaining for kids 4 and younger. I appreciate the clean bathrooms inside the food court- especially the family restrooms which has a small toilet for kids. read more
A premium outlet located 25mins away from the center city. Compared to other outlets I have been to, this one is significantly smaller. Limited high end brands. Most are the regular shops like NIKE, OLD NAVY, GUESS etc. We were there 7pm so I really didn't see any cleaning crew or customer service staff. But most staff in the shops were very friendly and helpful. read more
Business owner information
Kevin S.
Thank you for your review, Wei. We're always working with partners to…
3 months ago
2 years ago
Always a great experience when I come here. Weekends are very busy, so alot time for parking. They have all the normal outlet stores, coach, Michael Kors, Guess, Tommy Hilfigure, etc. Everyone is super pleasant and efficient. You don't have to wait in lines anymore to go into certain stores, which is great! They have a food court and a wine slushie store, which Is a must visit during the summer. Always recommend coming here for great sales. During the week it is less busy so definitely go during the week to avoid the crowds. read more
2 years ago
Service is a thing and 9 out of 10 stores we walked into we were greeted, not literally 10 stores, but you know what I mean. Every store, except for the converse store. However, Lids was the winner, cause these guys were on point with the customer service. This native Californian Yankees fan was quite surprised by their Yankee hat selection, especially because for the past umpteen years, I have only purchased the classic blue and white one. Not this time, I opted for a lavender and black Yankee Stadium 75 year, and a black with royal blue Subway Series edition.. What can I say, but, these Lids are on fire! The value is invaluable. Since I live in California and was visiting for a family reunion, I most likely won't be back, but I'm still giving this place for lids up! read more
3 months ago
Business owner information
Kevin S.
Hi Torien, thanks for taking the time to leave us a review. Our…
Good experience here on Black Friday. I usually don't go near outlet stores since I think it's all a scam really. But...there were deals to be had here today that's for sure. Like a crisp clean white pair of Addidas for under $30. That made me very happy indeed. Other good deals too, so it's worth the trip out here. If you come early enough on BF day, it's worth it for sure. read more
I've been to the CLT Premium Outlets a handful of times and the experience has been just the same as most others for me - a good one. There is a vast variety of stores at this location, allowing you to find really good deals. The location was clean as we walked to some of the stores. Parking is far from an issue, as the lot is huge - all around the outlet, allowing you to access stores from many points. It was a cold, windy day and at that point, we wished for this to be an inside Premium Outlet location. But such is life because it's not! LOL! Definitely stop by this location if you find a store you shop at frequently. You can most certainly find a deal, even when it's not a major holiday weekend! read more
I like this outlet although when I vivid it can be hit or miss. Some of my favorite stores have spaces here, so when I feel like taking a drive it helps when I come out with bags. The selection of clothing, shoes and accessories is pretty good and it's conveniently off 485. It's nice when they have food trucks outside so you can eat before or while shopping. Today Cuzco's cuisine was there and if I hadn't already had lunch I would have definitely indulged. Prices are reasonable and I'm glad they've been able to survive the pandemic. read more
3 years ago
I come to this outlet every time i come from Florida to visit my daughter. The outlets have all the big stores and not to crowded. The premises are always clean. The only complaint i have and noticed is that the bathroom always stinks. I have been here probably 4 times and every time it smells horrible. Clearly they may have problems with their bathrooms because its not normal. read more
1 year ago
This is a smaller outdoor outlet mall with a few of the popular name brand stores. Parking is plentiful. Access to I-485, 85 and convenient to I-77. I went to Sak's 5th Ave, Cole Hahn, Adidas, Clark's then Nike before heading to the restroom. I was pleasantly surprised to see such a nice and clean lactation room for nursing mothers inside the women's restroom. It's very comfortable and accommodating even with re lining rockers and ottomans and also a flat screen tv on the wall. This mall is more popular during the summer months but still a thriving area where people are moving to daily that's growing tremendously! read more
7 years ago
Enjoyed a day at the Premium outlets with my niece. Plenty of shops to choose from. The sales in most store were better than in the regular store. I found that they not only have the current products, they have those rare finds you may have wanted but didn't but in time before they were gone. All the stores have outside entries so its not your traditional mall. There is a market area where you can buy fast food, and a Starbucks in a kiosk between the shops. The entire area is very clean and well maintained. I would definitely get a map of the stores especially if you are shopping for something specific. We tended to waste a lot of time looking for a shop because we didn't take the time to check the map. Enjoy! read more
When we learned that this place was coming we were so excited and had HIGH hopes only to come after the opening and to be disappointed. We didn't find variety or even good enough food in the Marketplace to hold us over to try to shop til we drop. This all changed since the opening and I'm glad I waited to review this outlet. Now this place is legit, the variety in stores (Marketplace is still a BUST) & Thank God for 37 Sol which is across the lot as the food is legit and worth going to once done shopping or before. The customer service received in the Marketplace is so good these days. The staff seem to genuinely care and is all about assisting with suggestions and insight on all the questions I had upon my reunion with the outlets. I also appreciate the covered sections for those rainy days which has happened often at least our last 3 visits. We now enjoy the outlets for the most part. read more
Came here to do some retail shopping on this beautiful sunny day. There were plenty of food trucks and various vendors that were scattered outside of the stores. Since this location is outdoors , there wasn't a lot of shade for customers to hide from the sun, so I would recommend to bring some shades or a hat when you are walking outside. After looking in several shoes stores, I was able to find a pair of gold heels from Steve Madden and they were 50% off . This was a great buy and the shoes are very comfortable to walk in. The staff was super friendly and very accommodating to my needs. Also Aldo and Rack Room Shoes were right next door as well so you can easily see all of the selections without walking the entire strip. read more
7 years ago
This was a cute outdoor outlet shopping center. It wasn't crowded. Lines were short. Good deals at Kate Spade! 75% off on a regular day!!! Clean restrooms and spacious ! read more
I understand the nation is in a pandemic, and lots of people are out of work at this time. However, if the mall opens back up and ground workers are working, you would think the ground would be taken care of. It looks horrible out here, and this is the third time I've been out here in the last week, and no changes have been made. Trash overflowing, grass not cut, but we're all supposed to practice "healthy shopping guidelines," yet the health status of this mall would make people catch all kinds of germs outside of Covid-19. I'm just saying, and something must be done! To add to this I just came out of the restroom in the food court because theirs disgusting feces everyone. The smell was horrendous I have to leave because I was about to vomit! read more
2 years ago
What a great outdoor mall. We came upon this outlet mall in Charolette. It was a nice change of pace. The outdoor mall allowed us to walk casually and go into some really fun stores. Of course, the prices were so great that I had to buy a bunch of stuff. Most of it I didn't need. But hey the deals were great! Can't pass up a great deal! The mall itself is beautiful. Clean. Well managed. Dogs are allowed! Not sure if they can go in the stores though. They have an indoor food court. This sort of surprised me. It was a nice mall, why not add some restaurants? A food court? We had fun being goofy and trying stuff on. If we are back in the area I would definitely return. read more
I checked out Charlotte Premium Outlets towards the end of my visit to Charlotte. I actually noticed the place hours after I had set foot in the city. I was headed to TGI Fridays and noticed the stores. I didn't need to do any shopping. I had got my fix over the course of the week. However, I wanted to do some browsing. I liked Old Navy. I didn't need any clothes, but they had cool styles and decent prices. It was pretty warm for a March day. I ended up not wearing a jacket. I sat on a bench and basked in the sunshine for a while. If you do need to charge your cell phone or tablet, there are charging stations around the outlet for you to use. You can pick up a cable at customer service if you need one. I did enjoy shopping at the Beef Jerky Outlet. It was my first time getting jerky at an outlet mall. You need to ask for free samples, as they aren't out in the open. Perhaps when I am back and have huge need to shop, I will do more damage here. However, I enjoyed window shopping at this outlet and am surprised that I had that much self-control! (149) read more
Nice outlets! I came here since I was in the area and I am a stickler for great bargains and I have to say I really liked these outlets! They had many stores that I was surprised to see such as "Coach", "Michael Kors" and "Express". To be honest, they had many of the stores that I shop at and I was able to get some fairly decent deals. Additionally, this premium outlet was very spacious and about the average size of every other outlet that I've been too. Since I came here during the week, it wasn't too crowded. I walked all around and even went in "Saks 5th Avenue" which was also nice by the way. As far as parking, there was plenty of parking in the area and I was able to park right in the front and walk right in. There is also a food court that had several different restaurants to choose from however "Nathan's" wasn't all that great and I didn't finish my food (this is why I gave 4 stars instead of 5). Overall, really nice outlets- not bad and I would definitely come back! Ps- if you check in on Yelp, then you get a free offer for a "Passbook" (I believe that is what you call it). It's a coupon book you pick up from customer service. Initially I thought it was corny- until I used some of the coupons in the stores I went in and received an extra savings- go figure! read more
5 years ago
4 years ago
2 years ago
I visited the outlets 8/21; this past weekend with family and we were able to get majority of our back to school shopping completed. The pros: great sales in some of the stores, with a large selection of familiar brands. Many of restroom available for the large crowds of shoppers which I was very appreciative about! The restrooms were clean as well. Absolutely a great set of staff in the coach store. Everyone was so welcoming and friendly. I also want to spotlight the staff members in the famous footwear, Tommy Hilfiger, as well for being so friendly and professional. The Aunt Annie's was delicious and the staff was very nice. I think the supervisor should be spotlighted for her professional while dealing with a few customers that were not so nice to her. She still maintained her professionalism and continued to do her job. The cons: Many of the stores just had staff standing around but no one was asking anyone if they need assistance or even a hello or smile when walking in ("Bath & Body Works" & "Lids" are a perfect example.) Bath & Body Works: Absolutely no hello, no help on the sales floor to assist with questions, but there was 5 people behind the registers. So that was not a good experience and I will not go back into that store for sure. Although these outlets sell similar brands as many of other outlets this mall just isn't one I need to revisit. I feel that it was a nice experience but also dealing with the energy of rude staff throughout some of the shops just left a bad taste in my mouth. Also the sales were decent but not great!! I found some better prices in a nearby traditional mall; and also prefer to shop where customer service is still a top priority and valued. Maybe the experience would be better on a weekday or time where there is less of a crowd and staff have more time to engage or be of assistance. However I traveled really far to experience these outlets and I am just left feeling like "okay I seen what they have to offer but I could also find these items and better service in another mall location." read more
Located in itself, at Charlotte Premium Outlet, this outlet sports a plethora of outlet stores with lots of great discounts. They keep their outside spotless and clean. There are often lots of vendors and organizations selling stuff outside of their store. I might as well open a store up myself here (if I could pay their monthly lease). Overall, great experience. Quick tip: if you check into Charlotte Premium Outlets on Yelp, you're eligible to redeem a "Savings Passport" at their customer service desk in the food court; this will allow you have even further savings (ex. 20% off in the Under Armour store, 10% in Michael Kors, etc). It's a nice discount they have going and all you have to do is check in! Do it for the discount yo! Happy shopping instafam. read more
8 years ago
3 years ago
Business owner information
Kevin S.
Glad you had a great shopping experience. Come back and see us again…
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More info about Charlotte Premium Outlets
5404 New Fashion Way
Charlotte, NC 28278
Steele Creek
Directions
(704) 523-8865
Call Now
Visit Website
https://www.premiumoutlets.com
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Ask the Community - Charlotte Premium Outlets
Do they have UGG outlet or store that sells them?
No UGG outlet. Not sure if Sak's or any other sure store there has them.
Review Highlights - Charlotte Premium Outlets
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