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Nehal A.

This was a magnificent Coach outlet store, huge space, clean and organized, full inventory of men and women's clothing, shoes and accessories. They had some new seasonal collection at the store. Items were on sale up to 60%. Great price for the quality of the items. I loved the men's wallet and watch collections they had. There were so many associates on the floor, helping out customers. Multiple associates were at the register, kept the checkout line moving quickly.

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Dawn B.

Whenever I come here I typically have a decent experience. I came in today and was greeted immediately. She explained the sale that they had going on. The store is always well taken care of and the bags seem to be well stocked. Sometimes the sale area can be a bit messy but it wasn't too bad today. I don't see much a difference between this one and Concord Mills. Premium has greater square footage and tends to be brighter than the other one. The wait time here is better. Sometimes the lines are a bit longer at Concord Mills. To me the sales are the same. Both stores work hard to help you find what you want. They now have monogramming for luggage tags located at this location. You buy a bag and a tag, I believe the cost was $12, and they monogram it for you. You can see the examples in the pictures I posted.

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6 months ago

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9 months ago

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1 year ago

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1 year ago

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5 months ago

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8 years ago

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Review Highlights - Coach

I don't see much a difference between this one and Concord Mills.

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Charlotte Premium Outlets

Charlotte Premium Outlets

(193 reviews)

$$

Steele Creek

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

I don't really think of this as an outlet mall because the prices aren't cheaper than premium…read moremalls. However, I do like the variety of stores and in my case the only osh kosh and carter kids clothing stores in the area. There are multiple parking lots so finding a space has never been an issue. I came during thanksgiving/christmas and the decorations are very nice. They have signage for a variety of holiday events happening (pics of your dog and Santa etc). There is a food court, shake shack, and Starbucks. My kids love the small play structure. It is very small and probably only entertaining for kids 4 and younger. I appreciate the clean bathrooms inside the food court- especially the family restrooms which has a small toilet for kids.

Coach - menscloth - Updated May 2026

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