My company has been here several times and it is always so much fun. The staff are all very friendly and we always have great, attentive service. The food and drink menu has a lot of variety, something for everyone. It's a very lively place, but I also find it very relaxing. read more

Fun place to have some drinks and play "golf". Will say though that service here is well below par and drink prices are laughable. Prices here are the same as the Las Vegas location which is much nicer than this Renton one. read more

This place is so awesome. I love that they turn an ordinary driving range into a game. Great atmosphere, great service, what's not to love?! We will definitely be back! read more

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The ability to make reservations was nice, all done online. The side-by-side bays were a plus and me and my party had so much fun! My only negative was the food. My bay ordered food together, a bunch of appetizers to share. Clearly the nachos, chips and dip and cheese fries had been done awhile as the cheese wasn't even melting anymore and was cold. We complained to the waitress who said just that, we basically ordered too much and they didn't bring it out until it was all done. Shortly after, a manager came by and asked us if there was anything he could do for us regarding the food. We opted to have them bring out fresh replacements with the suggestion of the manager. When they came out again, it was fresh and delicious! The other bay ordered separately and said their food was great! So next time will be ordering separately. My only other complaint is how the bill was handled. She put charges on 4 different bills (there was 8 of us??) and 3 of them ordered separately. Moral of the review, we would definitely come back with a few tweaks on how things are ordered and billed. read more

I've came to topgolf a few times now since they have opened the first time our server wasn't as familiar with the menu but the staff was all new and still was nice so that was understandable , second time I had great bar service, i believe her name was Bree & our server halle was sweet the third time was fun our server gabriella was very helpful but the balls kept getting stuck & our food took a very long time to come out and she acknowledged our concerns with not being able to eat the food on time in our bay so she got it Togo for us in a box and still accommodated us by taking the burger off & fixing the game play on our bill , which is very much appreciated especially because it wasn't directly her fault . It seems like the days ive came to topgolf the kitchen takes awhile for food so always order when you are hungry don't wait until you are starving read more

My review is about booking an event. My daughter was going off to college and I wanted to do something nice and have her friends come out to see her before we left. The policy is if you wanted to book an event you need to do that 14 days prior. I emailed them on August 3rd my event was August 17th. I also wanted food for them too. This was for 12 people so 2 bays. This was the timeline, I emailed august 3 for a friends and family party package, Kelsey emailed me back August 5th, she emailed a kids party package which I didn't inquire about and told me they only do kids parties from 12:00-2:30 Monday through Friday. I emailed her right away and explained to her that this party is 17 year old and up party and I needed a certain time which was later in the night. After sending a couple days has gone by and still no response, so I drove to Top Golf and tried to inquire inside, I was handed a card to put my info in and they said someone will get back to me. A day later Max called me and I was explaining what I wanted but he said he couldn't help me backseat I am already talking to Kelsey, he said he would email her to remind her to email me back. She finally emailed me back August 10th. This is what she said " I spoke with our Director of Sales to see if this is possible, but we are in a 14 day booking window due to being a new venue and she confirmed I cannot get you guys booked for the 17th, even if we go off of us talking on August 5th, as that still would have out the 19th as the first date I could book with you". So my question to you guys is, when would people need to try to book an event when we don't know when you will respond? I emailed earlier but she counts when she emails back? Response time is horrible. If she was to counted from the 5th and I wanted the event on the 17th why did she send me event info for the kids package in her 1st email and now changing her tone that she can get me in on the 19th? Very unorganized and disappointed. read more

They kicked us out cause we are black and Muslim Food had ants in it The manager was chasing us Employees were talking shit about each other This woman told us to get the hell out cause we aren't welcome The place was loud and they were throwing cups at each other read more

Golf it's self was fun for kiddos and adults, but pretty spendy. The service was not good at all. Our server walked by fairly often, but not once in the 2 hours we were there did he stop to ask if we would like or need anything. We had to holler after him or go down to the bar and ask for water and napkins. And then there is the food. Some of it was literally un eatable. Everything was over salted but the wings could not even be finished. The "hummus" was not hummus it was a can of garbanzo bean an maybe some olive oil. Not one of the 6 of us ate it after the first bite. Pretty much out of the 6 things ordered (for $95.00 at least 1/3 was left on the table. You need to make some changes in your kitchen especially if you plan to keep the price's high. read more

Honestly I was so excited to visit for the first time, this will definitely be my last time. Went on a sunny Saturday at 6pm our bay was reserved. Our waiter showed up 30 min after our 2 hr mark. Service was so slow we didn't get our food and drinks till almost the end of our game and our waiter messed up our drink order too. Also I'm left handed and they did not give me left handed clubs until an hour after our start time so didn't get my moneys worth on playing. As for food, super small and overpriced. Place is always packed but personally don't think it's worth it. read more

Came here to hang out with friends and it was great. Fun experience and good snacks. The cocktail is not bad and the server is friendly.

I wanted to leave no stars but that is not permitted if you are leaving a review, so this one star rating has to do with how Top Golf corrupted the city of Renton into letting them build where they are now operating. On August 1st of 2022 they lit up the night sky with LED high intensity Stadium Flood Lights, which are supposed to be at a 45 degree angel. Which doesn't include any sort of shielding from them for the citizens who live around or across from Top Golf like I do. These lights flood each room of my house every single night of the week. And in the winter months that starts before 4pm each night. I had to build special blinds, which were expensive, just to block most of the light and enjoy my house in the evenings. However, that doesn't block out the lights so I can sit on my porch and enjoy the evenings ever again. I don't have the money or the ability to build something in the field behind my house to block those lights. And when ever I've tried to ask them to do something like putting up a tarp on the far end of their field to block the lights from the rest of us, it has fallen on def ears. The owners of Top Golf don't care how their facility effects the citizens of Renton. They just care about all the money they are raking in, with no regard to their fellow citizens. Today is December 23rd and we had an ice storm in the Seattle area. Top Golf is closed. I thought we would all get a break from being blasted by their extreme stadium lights. Nope, they came on promptly just before 4pm. I looked on line and called. Supposedly they will be open for part of the day on the 24th of December and on the 25th they will be closed. You'd think they would have the courtesy to keep the lights off for those nights, but you would be wrong. Because they don't care about the citizens of Renton and want to make sure we know that they dominate us by leaving the stadium lights on the whole time. I have contacted the mayor and the city counsel of Renton many times and I've been dismissed and scoffed at. My offer/invite of having any member or the mayor itself as well as anyone from top golf to come to my house and witness for themselves this degradation of my privacy and enjoyment but have yet to find any of them taking me up on the offer. Because they just don't care. Period. It's about the money and to blazes with the people. We are less than human to them. read more

VERY EXPENSIVE!! went with a group of 9 people-total was over $800 bucks! Just not impressed-this place epitomizes the saying : "a fool and his money are soon parted". And they refused to honor the veteran discount they advertised when we booked it. They suggested a 20% tip on the entire bill-the rental portion alone was over $300. the food then averaged almost $40 per person and the drinks were just expensive and totally out of line. Better to spend your money at putt putt or a real driving range. Can you say "gouge?" read more

I had been waiting for an actual Topgolf to open in the area for years and so glad it's finally here! Granted, I can't golf. Like at all. It's still super fun to come and practice a la driving range or try playing one of the games that takes much less skill. The foods always been good and the service is super friendly every time we go. We recently had two work events here and we all had a blast! The only thing that drives me slightly crazy is only being able to make a reso 1 week out unless you're booking an event. I'm a crazy planner so it can be hard to try and get friends together the day of if you aren't sure what time you'll get a bay. read more

We came to top golf yesterday 9/6/2024 to celebrate our friend's birthday, and our experience was not a good one. We arrived at 7pm and by 7:30 we received 2 rounds of drinks and we were completely cut off by that time because the manager said our group was "too drunk and loud" . Our waitress came by our tables a few times to take our orders, but we never received anything until about 8:50. They were keeping an eye out on us the whole time because we were just enjoying being together, but they sure didn't have a problem with the other groups being loud. I like how they took their time to even come around, but all saw how quick they were to give us checks to get us to leave. We will never come back after the horrible treatment we received, this company needs to do better. read more

Facility is great and compares nicely to other Top Golf locations. The manager JB was amazing and gave great service to our 2 bay party. Food was pretty great as well! They played good music and it was a perfect venue for a family get together for a couple of birthday celebrations (many of who aren't very good at golf but still had a great time). read more

I wouldn't bother. Wait times are really long for food or bays. Only thing you MIGHT get on time is your drinks and that's only if you order straight from the bartender. Managers are always so hard to find for assistance. I've givin this place a couple tried and I've just never had fun here. Just get annoyed and irritated about the constant run around and wait times. No thanks. read more

Would give 0 stars if possible. This is an honest review. Ever since top golf opened here, I've been wanting to visit and finally decided to make the drive. Went around 5pm on a Wednesday night and waited about 2 hours. 1) The staffs on the counter made me feel uncomfortable. Especially the woman talking to us made me feel like she didn't want to answer any questions. I get that it's busy but that's not our problem and it shouldn't reflect on customers. FYI: you cannot bring any kind of food / drinks from outside. (makes sense since they'd want to sell their own stuff but even if you weren't planning on eating it there and was just holding onto it, you are still not able to bring it in. So leave it in your cars!) 2) We ordered our foods within 5 minutes of entering our 'bay' and the lady seemed like she was taking our orders.. We played for about an hour and 5 minutes before our time ran out, we had to call her up and ask about our food. She said she can go check on it, came back and basically said, "your food will probably be out AFTER your game time so in that case, yall will have to leave and eat somewhere else because we are busy and next group of people will come in for your 'bay'." Okay sure. So I asked "is it normal for the food to take more than an hour to come out on busy days?" And she said yes, so I asked her why she didn't give us a heads up because now we are getting kicked out but our food hasn't even been served yet. 3) After all that, we went to the outside lounge area and patiently waited for our food. We ordered steak tacos, wings, and a burger. Apparently she didn't even take one of the order for our food? 4) Talked to the manager and she offered us free donuts while waiting and our missed order. We didn't learn from our lesson, once again the food took about an hour or more to get ready, AGAIN there were no heads up. (btw: food is cold, salty, almost tastes uncooked and over priced, so if you don't need to, then don't get food here) The management here is awful, service is worse, and I will not be returning ever again! I would say this experience was a complete scam but the golfing experience itself was fun! Wish the hosts/servers were more trained so that people can actually have a good time without unnecessary hassles like these read more

What a fun and great place to be! The service is great and having the platinum level was soo nice felt like a vip

Update.... Reached out as instructed ....I think this must be an auto generated response to shut you up... no response.

Front desk can more friendly and not pointing fingers on me like a mean teacher ! Already ruin mood for My husband bday party !

This place is so fun!! I've only been here once, yet I have so many good things to say about it! There's a variety of golf-related games you can choose from, and hitting the golf ball down to the course is very fun. Customer service is great and the food is also great. The only problem is that it is really expensive, but I'll still give it 5 stars. read more

I couldn't be more disappointed with this business and I haven't even been there yet. I had booked a reservation the third week in September for my upcoming 40th birthday in October. I made a reservation for a party of 8 at 6pm on Saturday October 8th, The day before my actual 40th birthday. I booked it way in advance and early because I was told this was necessary due to how busy they were at all times. I did my due diligence and my research. I wanted to spend my 40th birthday with my closest friends doing something fun. Just to make sure everything was on track and ready to go I called ahead a few days before (I believe it was Tuesday or Wednesday) to confirm my reservations and go over a few details that I had questions about only to find out that they couldn't find my reservation anywhere in their system and they could no longer accommodate a party in my size as they were fully booked now. I'm not sure how I made a reservation, I did my research and due diligence, and now they fall short and I am left without a birthday celebration. They didn't offer to try to accommodate me, they didn't apologize, they didn't offer any compensation for this huge mistake, there was nothing but merely an "oops". Upon speaking to other friends this is normal practice for top golf. Reservations get bumped all the time. I had to scramble and find other plans in just a few days to celebrate my 40th. I am so disappointed in this business and how it is ran. I wonder if they thought because I booked it so far in advance that I wasn't going to show so they bumped my reservation? If I could give this a zero star I would. read more

Tldr: Please don't be fooled by the 1 star. Yelp requires a minimum 1 star. Bad service, bad mangers, decent food, below normal top golf experience, and would only recommend to a friend if they wanna get treated poorly. I made a reservation for my bf's birthday with a sales rep. We arrived 15 minutes before our reservation and was to we would get a message 5 minutes before our reservation. My bf and I decide to grab a drink at a bar. The bartender "so kindly" waited 10 minutes to take our drink order, ensuring everyone that sat before us got a drink before they decided to look our direction. 5 mins later we got our drinks with no text. I go back to customer service desk only to be told my one bay (but I had a rsvp for 2) was ready. After 20 mins that included a lecture of differences between rsvp booking and event booking (none of which was communicate to me prior to booking), they finally found my rsvp or should I say event booking. I was asked to go up to floor 2 and check in with manager upstairs. After another 10 minutes of waiting, I finally arrived at the bay. Again, with an added lecture of me being late to event booking. This again required an explanation of the error that occurred downstairs and my bf and I had been 15 minutes early. We order food. Per the other reviews, on par with 45 - 60 minute wait time. Food is as okay. The mac and cheese bites and queso were *chef kiss*. Surprise, surprise, our drinks took longer. Our server said they would extend our time since we were delayed. We more than happy as we wanted to enjoy the 2 hours we payed for. Moments later the floor manager came to tell us we couldn't order bc our time is up. My bf (the bday man himself) kindly told the floor manager we weren't late we were delayed due to downstairs. Instead of a solution, the situation got heated. For 20 minutes the floor manager insisted on an "accurate detailed" account of why we were late, and how getting an extension is nearly impossible. This really added to the celebratory bday vibes I was going for .... In accuracy of the day, they were able to extend our rsvp no event booking by 45 minutes, only took a total of 40 minutes of constant explanation between the first floor customer service desk and the second floor managers... again adding to the celebratory bday vibes I was hoping for... Finally, we ended the day. I will say our server and second floor bar tender was great! I appreciated the effort to extend the time which we already paid for at booking. I would NOT come back. I recommend flying to another state top golf then going back to the Renton, Washington top golf. read more

Walking in, it's a modern entertainment venue. But the front of house delivery mars the guest experience. We showed up early and were told by the front desk to wait nearby, with a flag, for someone to bring us to our bay. 15 minutes after our reservation had already started we were still waiting. We re-engaged the front desk who radioed for help. We asked again what our assigned bay was, they didn't tell us, and instead said someone will be here shortly. As a token of goodwill they said our time would be extended because of the wait (preview, that didn't happen). The escort shows up, simply tells us the bay number, leaves us, and we find it ourselves. We would have happily done that a while ago. We prepaid for food trays, sodas, and tickets for alcoholic drinks. The food trays were good. No complaints. Sodas and drinks were slow. When we gave the server our tickets for prepaid alcoholic drinks, the service was even slower. Some of us didn't hear the announcement of last call 20 minutes prior to the end of our scheduled reservation, which it turns out is when our prepaid drink tickets were no longer accepted. If we wanted to pay cash for drinks during the rest of our reservation, rather than use the tickets we already paid for, I guess that would have been fine. The reservation ended exactly as previously scheduled, the 15 minute delay by Topgolf wasn't passed along to the other staff so it could be honored, I decided not to make an issue of it, and our host/server began promptly pushing us out of the reserved bay 10 minutes after our scheduled time had ended. A nicer touch would have been to offer us a table elsewhere. I don't blame any of this on the people I interacted with. This seems like poor training, resourcing, and or policies by management. If this was Bob's Driving Range and Kegerator Emporium I wouldn't care. But charging these prices with poor guest experience doesn't work for me. read more

This was by far the worst TopGolf I have ever been to. I have been here twice; the first time was great, but unfortunately since it's opening it has gone down hill. no, it fell of a cliff! Much like all of Washington businesses, the lack of customer service does not disappoint. Read that again. So, you get one star for at least being consistent with that standard. Have you ever been to an Angry Dicks restaurant? Well, believe it or not you will get nicer staff and better service there. Our food took over an hour to be delivered and the waitress immediately skidaddled so we couldn't return it for hot or fresh food. She never came back to refill our drinks and only returned for us to pay the bill. Can you imagine having two hungry teenage boys? This did not make for a good time. So ya, no, I don't recommend this place at all. read more

This place was great. Took 8 people for my sons birthday yesterday. It's clean, very active place. The bays are great. We had two couches which was awesome. Bays209-210. You think the 2 hours is short. It's not. It was perfect for us. Hostess very nice and help set us up. Food was good. Get the Mac and cheese bits. Also had tator tots and nachos. My 2 young grandsons (under10) had a blast. It is a little pricey but at the end of the day we all had fun and will come back. My wife was glad we don't live close by because I would come over more often. read more

After a long wait it's finally here in Seattle. I've gone to other locations and have been eagerly waiting for it to open up here and I wasn't disappointed. Food is decent and fairly priced, and it's a lot of fun when you bring friends and/or family. Think of it like a bowling vibe but with golf and that's topgolf for you. The booths are priced per booth per hour so if you have enough people the pricing isn't too bad per person. read more

Poor service ruins this fun place. The golf experience is fun, but they have some shady servers. We were there with a large party, already paid for food and party package, but the server kept claiming they brought us drinks that never came, asking us if we want another drink before the first one even shows up, trying to claim drinks ordered for one of our bays was another's when they clearly had their own tab and ordered their own drinks. We literally had to argue our drinks never came. Essentially, they're trying to charge you twice for the same drink. I get shady places try to pull this after you've had a drink or two and you might lose track, but this place tried to pull this right off the bat with the first round of drinks! Like none of us would notice when we're all completely sober. Ridiculous. read more

New location, just opened. Went to the grand opening on 7/29. You can conveniently book reservations online, and you would need to pay 50% of the bay reservation upon booking. You'd have to pay the 50% after gameplay is finished. When we got there, we didn't need to check in. We received a text and just needed to reply that we were there. We were 15 minutes early so we weren't given a bay number yet, but were told that we could enjoy the games downstairs or grab a drink from the bar. We grabbed drinks from the bar and there was a total lack of communication from the workers there. It took a while for our first drink to get out, and while waiting for the other four drinks, no one bothered to tell us it would take a while. We didn't see anyone working on our drinks, so after a few minutes, we said we were still missing four drinks. We got the other two drinks, and at this time, we received our bay number and the clock started running. We asked if we could have it sent up to our bay, but they said they would not be able to do that. About 15 minutes after our clock started, we finally received our last drinks. We were given a bay upstairs and that was pretty cool. You could order some drinks and appetizers while playing golf, which makes me wonder why they weren't able to bring our drinks after they took a while making it. Once we finished, our host said they were having some credit card issues, so she ran our card but couldn't give us a credit card receipt, only the actual receipt. She told us to write-in the tip and sign at the bottom of the receipt. The first receipt we got was from a totally different party. When we got our actual receipt, we noticed they had a sign that said 10% off gameplay for Military/Healthcare workers, so I asked about that and she said it didn't apply to us because our bill was for food and not gameplay. I checked and she was right, we were only charged for the food and not the game. I was very confused because I thought I was supposed to pay for the gameplay after we were finished. I could've just left it and not payed for the 50% of our game but I told her that we were mistakenly under-charged $70. After she fixed it, she was still unable to honor our 10% off but was unable to give a reason why. Kind of upsetting since we were honest with them. Other than that, all the staff was generally nice. It was the Grand Opening today, things were pretty hectic so very understandable. I'd totally come back again, but maybe I'll wait a few months while they iron out some things. read more

Waited for a little over 2 hours. They told us at 1 1/2 hr we would "get a text in a bit." Waited till 2 hr. Checked in again, they said "no one is on the wait list." And they called last call. Bunch of kids running the front desk. Top golf in other states are way better. One star for the bar tender because he was cool. read more

I love Topgolf but Dre the bartender was the worst experience ever. She made our experience the worst I've had at Topgolf, and it's been 3 times. When I say it was bad, it was too the point where our safety was in question. ALL of this because we said a worker was rude, they brought up 2 police and 3 managers. And we were not hostile, in fact our group was the one that elected to leave because we feared for our safety. Honestly a bit racist on the fact that just because we were brown they needed police. Dre lied to upper management and stated that a check was thrown at her. No such thing happened and it was completely blown out of proportion. I think TopGolf needs to figure out how to run their business better, because this is not on par with how other TopGolfs would be run. read more

The golfing was fun and we played for 2 hrs. The real problem, was that we sat down ordered drinks and got the game set up. 15 minutes later we ordered food and another round, shortly after the bar tender decided it was time to cut us off after 1 drink and ordered a 2nd. We will be contacting someone at corporate since we were told by the bartender that it's a corporate business. We spent around 500 dollars for 2hr of golf and some food and drinks. read more

Came for a birthday, game play was fun as always. The place is clean and everything is relatively new. The only issue is the food and drink service, we sat at 1pm, placed our food order and over an hour later our food still wasn't ready. If they could improve their food service flow I would give it more stars. Overall fun for game play with friends, would come back but would def eat beforehand as the service currently is slow. read more

Wasnt a very pleasant experience, compared to other times. Our game started at 10 after waiting 3 hours, which we knew it would be busy so that was okay but they closed the kitchen and we weren't informed until we were sat for our game so we missed that opportunity. We ordered Uber eats after the staff said it was okay and then The security came and scolded us for bringing in food and made us leave our game before we finished. read more

Topgolf - The last shot before we got kicked out - Sports Bars Near Me - Renton, Washington

We made a birthday reservation with Ryan the sales manager for 12 two weeks in advance for a party of 10, when arriving they could not find our reservation for over 20 minutes they asked us multiple times what our name was...They blamed us for booking under the wrong event type, however we were not provided any options or educated by Ryan the sales rep they simply asked for date, number of people, our credit card. We were delayed to our scheduled time for this, and was told to end our time 30 minutes early due their own internal staff miscues. Don't blame customers for your staff miscues. Drinks were 30-40 mins to arrive. Floor manager was rude, staff is not well trained, front desk unorganized. Our server was the only one I'd give a good rating for, she listened to us and was understanding and apologetic of the situation. read more

We were forgotten about by the staff and waited for 45 minutes past our reservation time. Someone checked in with us 15 minutes after our time started, asked our name, then just walked away? Super weird. We had to go up to someone and be like "uh we were never escorted to our bay" because we were told to wait for someone to come get us and to just hold our flag up so someone knew we needed to go to a bay. We were then charged twice for food for our event (we paid $250 for food, $440 for games. Half of that was paid before the event, then the other half plus taxes and fees were to be charged night of...) Now they're being really rude/defensive and saying we're "accusing" them of overcharging? Meanwhile the receipt basically lays it out and shows it charged twice (once a flat $250 and once an itemized $250 both added to the total). However, the food was fine (not good, honestly, but fine) and the server was nice. They apologized for forgetting about us and let us go our two hours anyways. It was fun. But their payment system for events is an absolute no go, don't do it. It is not worth how EXPENSIVE this dang place is. Update: we got our $250 refund two weeks later (that was stressful, being out $250 more than planned). Edited review from 2 stars to 3 stars read more

Solid place to be with friends/family for some fun. Although recommend to bring your own set of clubs. Everyone's nasty meat beaters are all over those clubs and you order finger food...? No thanks. Lol read more

The experience is cool but service is horrible. We waited for 2 hours, while waiting we ordered some drinks. My drink was forgotten and when a bay opened up the rest of my group went while i still waited for my drink. I finally got my drink and headed to our bay and we were put on the first floor. We wanted the see if it would be possible to wait for a second or third floor to open up. they said in order for us to do that we would have to put ourselves on the wait list AGAIN for 3-4 hours wait. If we were already on the waitlist and it's our turn to get a spot and we're willing to wait till one opens up on the second or third floor how is it that we have to put ourselves on the wait list again. But the worst part was that while we were trying to figure this out, just to find out if it was at all possible to wait for another bay to open up they were kicking us out of our original spot saying we have to forfeit our spot in order for us to go to the front and ask. We kept repeating we just wanna ask if it's possible and they were saying it's our problem and for us to leave because its already been 10 minutes. But its been 7 minutes (and I checked from the time I got the text our bay is ready) and the reason ut has been 7 minutes is because I had to go find someone in order for me to finally get my drink that was forgotten. Just an overall disappointing experience. read more

The first time we came here. We didn't get our food until almost done with the game. Second time we came our drinks was late one hour into our game. Then we also have to wave down services to get drinks. For the price that we pay to play we should def get better service here. Overall I do like to golf but it's pricey here with not so up to par service read more

Extremely disappointed... My family and I have gone to several Top Golf locations around the US. We have been waiting for quite some time for this local location to open up. We waited a few months for things to calm down since first opening. Tonight, we took our family of 5 for one of our son's 14th birthday. Absolutely horrible experience from start to finish. If this was our first TG experience, it would be our last. We had made reservations as soon as the calendar opened up, 7 days in advance. When checking in, we asked about getting a bay on the 2nd/3rd floor, but they told us that would have been another 4-6 hour wait. Meanwhile, 30 minutes into our experience, bays opened up on every floor that never were filled (we were there close to closing). A server stood in a corner, not engaging with anyone, until after being at our bay for 15-20 mins, approaching her and asking for a server so we could order drinks. Oh, she WAS our server. The bathroom was disgusting. Trash cans overflowing, sanitary napkins on the floor, horrible smell. We had ordered several menu items. Nachos came with 4 chips... 4!!!! At the same time, we had ordered the pretzel bites, but the nacho cheese was rock hard. We requested extra tortilla chips and nacho cheese. My little one's kids burger (meat and bun) was incredibly burnt. We asked for them to remake it but it came out no different. When we received the final bill, not only were we charged for the burnt kids burger, but we were charged for 2 (because we asked for them to remake it?!). On top of it all, we were also charged for extra chips and nacho cheese. I tried to correct the bill with the server, as well as provide proof of my teacher appreciation for the discount, but it was impossible to solve with them. I really just wanted out of there at this point. This was not a Top Golf experience. My birthday boy was quite disappointed, but we tried to make the best of it. After spending $300 for 2 hours, and after this experience, I will not be recommending this location. read more