Terrible experience. They estimated a 20 minute wait time. That parts fine. I get it wait times are normal. We waited for 45 to 50 minutes before we asked for an update. They said it would be about another 20 minutes. We decided to stay and wait. Another 35 minutes pass by and we decided to cancel our spot on the list. The girl asked us if we were sure and informed us that we were close and it should only be another 5 minutes. She said we had a bay assigned and were just waiting to buss it. We had already waited an hour and a half, another 5 minutes wouldn't hurt right? We decided not to cancel and wait a few more minutes. Terrible choice. 30 MORE MINUTES! Upset with the situation we just left. Now it's closing time and we never even got the text letting us know the bay was ready. Thank you for wasting 2 hours of my family's day. Attached is a screen shot with the original text they send to confirm they had the correct number and no follow text at closing time as proof. read more

Topgolf - no follow text at closing time as proof of the poor experience - Golf Near Me - Ashburn, Virginia

NYE bash!! Top golf!!! Gotta love this location it big but just like Atlanta midtown! I've always enjoyed Topgolf since going two year ago! Let's see how this go read more

Topgolf - Golf Near Me - Ashburn, Virginia

What an awesome place. Food not great, donuts are pretty good, beer's good and cold, and service was prompt. The golf games are a blast! It takes a little to get used to swinging from the second floor (peripheral vision issue), but it goes away quickly. I will DEFINITELY be back this winter. read more

Topgolf - Fun with friends at Top Golf - Golf Near Me - Ashburn, Virginia

Topgolf LOUDOUN you should be ashamed. My family likes Topgolf, we really do. Recently my teenage son asked to take him there with a few friends to celebrate his birthday on a Saturday night. When I went online to reserve a bay, Topgolf Loudoun wanted to charge me $50 JUST FOR THE RESERVATION (not including the cost of the food or the games). A call to Customer Service confirmed that this money does NOT get credited toward any of your purchases or your service while at the venue. It is only to reserve a bay...or in other words, get put at the top of the waiting list when we arrive. (BTW a reservation for a Monday date was "free".) In my opinion, this is TopGolf Loudoun trying to squeeze as much money out of its customers as possible. I understand charging and not issuing a credit if the customer doesn't show. But to charge a $50 fee that doesn't go towards service or purchases?? I have never experienced this before in the restaurant or entertainment industry. What a horrible and unethical practice. read more

I've been to 2 Top Golf locations. The one in Alexandria and the one in Loudoun. They couldn't be more different, but both are good because beer plus driving range plus game that doesn't require you to be great at golf. The Loudoun location is almost too big. On weekends the place is jam packed. They have multiple bars and different bar games. The bays I believe are heated and there are a lot of them. They are very comfortable, like your own little private VIP section. We hung out at the downstairs bar, playing golf and at the upper level bar. It was a good experience although I imagine it cost a lot of scrilla. This location you rent out the stall by the hour and can play unlimited games, different from Alexandria where you pay by the game. Overall I enjoyed my time here. It is a little too Party-centric for me to come too often but with a group of bros its a good time. The One Loudoun area is very overrated and I wonder how long a huge complex like this can remain popular. It is so huge! (thats what she said). Anyways good times, good atmosphere, good game! read more

Had a great time at this Ashburn venue with a large group of friends. Although a golf beginner the location was very accommodating to all skill levels. The staff was excellent and the bays were large and roomy adequate for larger groups. The wait time was pretty short here atypical of some of the other top golf locations I've been to (maybe we just got lucky). They offer typical American bar food, we had a couple of pitchers of beer and a few cocktails total tab came up under $50. All in all great venue and great experience looking forward to returning. read more

Love this place. Very fun with friends and kids or date nights. They have a nice deal on a family package for the summer. It's well worth it. For $200 you can practice Monday through Friday 9-5 pm and stay as long as you like between those hours. AND you can bring friends or family up to 6 people total. Main deal is an adult and child must play but can add on anyone else. I LOVE that! Food wise: we love their French toast, kids hot dogs and pretzel bites. Will be sampling more food items in the future Staff wise: most are friendly and helpful. I've had one that wasn't so great but I'm hoping he was just having a bad day. read more

The lines and waits here can be discouraging but if you get past that this place is a great hangout spot for all seasons. It's nice to go in the winter time when there isn't much else to do, plus they have individual heaters at each bay. There are vegetarian friendly food options and decent drinks as well. The customer service is good, it's better to get a bay on the second level so you are at a decent elevation but not too low or too high and the bar is nearby too. A family and friend friendly option for a place to hangout in the Ashburn area. read more

Fun place! Been there twice now in the past three weeks. Didn't have to pay either time I was there, so that was a nice benefit, but unrealistic going forward. Came for a company event this past evening and it was a VIP event so we had a full buffet event, complete with beer, wine and anything else you wanted to order. Golf was also free and part of the package. Its a nice place to visit and a lot of fun. In the cold winter months, there are heaters right by the golfing area and that makes it bearable when the wind whips around. With regards to the payment if you are not being treated or at a VIP event, I'm not sure how that works. There were a lot of different prices for different hours. I guess I will have to figure that out when I next visit. I do look forward to going back and ordering off the regular menu and experience the place as a regular person. Overall, highly recommend a visit to this fun place. I wish I was a better golfer, but still had fun otherwise. read more

So fun! This door is great for a date, group or a couple of friends. There is also a bar, tv screens and great food! read more

Topgolf - Golf Near Me - Ashburn, Virginia

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Definitely not on par with other top golfs I have been to. Service was very slow. The food was cold when delivered and not very good.

Wow...bro. Over 2 hours for apps. Over it. Go somewhere else folks. This is ridiculous. RIDICULOUS. System is down, things are taking a long time, who CARES...make it right. Do the right thing. Wake up!!!!!!!! You suck at customer service. Wake UP!!!! Wake up wake up wake up. Take care of your guests and MAYBE they'll take care of you. Smdh read more

Well we watched the giant nets go up and waited in anticipation of opening day @ Top Golf Ashburn... It finally came! My family and I spent a glorious Friday afternoon here & it didn't disappoint. Free Foosball, poll tables & Video games, leather sofas, ample bar area, a great sun deck / bar, oh and not to mention the coolest golf game in town! Our servers were super attentive, the chef came out to personally talk with us about our order (we have some food intolerances). The game selection is better than other TG locations I've been to, as is the pricing model. You can spend some money here, but only because it's so much fu you don't want to leave!! 5 stars, we have already been back twice since they opened 5 days ago!! read more

Topgolf - Fore! - Golf Near Me - Ashburn, Virginia

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Amazed at how fast they respond to complaints from their customers. They truly show genuine hospitality and care for them by doing that. Since it is such a great place to hang out with your friends, and I had left my car keys there I returned a couple days later and they truly went above and beyond to make sure my friends and I were happy! Their food, as typical, was amazing. Try their injectable donuts! Their wings were amazing this time around, my friends and I were happy about this. What truly turned around the unpleasant experience I had last time was dealing with both managers named Chris, haha! Terry, our server was amazing as well. The three of them showed genuine care for us. I loved how responsive they were about my lost keys. They quickly were able to locate them! Chris T, one of the managers, had them ready for me when I arrived and they even gave me a Topgolf Keychain! He went above and beyond with this small gesture. They gained my respect as a business again and will definitely be coming back for more fun. read more

Topgolf - My lost keys, and the topgolf Keychain bottle opener. - Golf Near Me - Ashburn, Virginia

Favourite place to hangout. Took my extended family and kids had so much fun too. Snacks are good but can be better. read more

Topgolf - Golf Near Me - Ashburn, Virginia

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Our initial visit to Top Golf was during a weekday morning with our 4 & 2yr old daughters. The overall experience was excellent. The staff was accommodating by adhering to our request and placing us on the bottom level because of our young children. We ordered the breakfast burritos, and I honestly believe Top Golf may have the best burritos in Loudoun County. The golf games are fun, but it's a challenge to enjoy them with young kids. Therefore, we elected to come back to Top Golf on our date night without the children, and we were excited to taste the dinner menu since the breakfast was delicious. Our experience was quite different for dinner. We started at the bar, and my wife ordered a Moscow Mule & a mixed rum drink. She was none too pleased by the flatness and watered-down drinks. Next, we ordered appetizers: grilled wings which have a decent flavor, but they were room temp at best, and the queso & guacamole dip taste incredibly bland. We lost confidence in the dinner menu and elected not to order any entrees. One excellent highlight of the evening was the golf game was fun as usual, and the music was extraordinary because of the diversity for all crowds to enjoy on a Friday evening. Overall we had a good time, we plan on coming back during the weekday morning for a brunch date next time! read more

I would give this 0 stars if I could. We went here for a birthday, and we heard this place was better than the one closer to where we live. The main problem was how absolutely freezing it was. It was cold outside, yes, but the heaters were too distant or not powerful enough to do anything. At the other topgolf, the heaters were much better. But we were understanding. We did come on a very cold day. The worst was inside. It felt like they had no heaters on at all. We were shivering! By the time we left, my knees were aching from how cold it was. We had to eat our food completely bundled in our winter gear. I felt so bad for the employees. They shouldn't have to work in winter jackets, scarves, and mittens. That's cruel and ridiculous. It took an extremely long time for our orders to be taken, and then even longer for us to receive our food. We got wings, and veggie burgers. The veggie burgers were good, but the wings were just barely warm. Not to mention we had to ask a manager where our food was. Guess what? After we talked to the manager, the food came out very quickly...Then we had another long wait for the check. We like topgolf overall, but we just had a horrible experience at this one. read more

We like to go to Top Golf for family fun. However, the last few times, it has become increasingly frustrating due to things that do not need to be taking place. First of all, they need to keep on top of the ball cleanup. When the place is on a 45 minute wait, clearly the lanes are busy. If this is intended to replicate some level of golfing experience, then it should not be like playing billiards with balls hitting off one another to get into the holes. This is crazy! The first few months they were on top of their game. Now there is a lazy level of ground maintenance. The quality of the food has always been good and we always order food here. Today, we noticed that the wing orders were skimpy on wings but much more carrots and celery. We were disappointed because they tasted good and only wanted what they used to serve. The Nachos were nice and came with a smattering of sour cream and guacamole. How does one turn over their nacho to get some of these accompaniments? When food is ordered, the server should drop off some appetizer plates and roll-up napkins/flatware in preparation of hot food coming from the kitchen. This never happens. Food is delivered and we always have to ask the food runner for plates and roll-ups. Now the food is getting cold while eventually, after asking a few people. We had 3 in our party and he brought 6 appetizer plates and 2 napkins. No flatware. So still nothing to be able to use for the sour cream and guacamole. Hummmm, why do we need to decide who got the napkin and who did not? There is no reason except for a lack of training, management and perhaps a shortage of equipment. These things are such easy fixes but they are always so delinquent. The staff is always high energy and friendly. They really are capable of shining, if they are taught some basics and monitored. The last incident from today was the extra $1.00 that is programmed into their point of sale system. I was there with 2 kids and requested that the Jalapeño peppers be placed on the side with the Nachos. Not for extra Jalapeños! I asked for this to be removed from the check but did it need to happen? Please Top Golf Ashburn - get back on Top of your game like you were in the early days. Train, train, train .... monitor and do not make the patron have to stay around having to manage what should not be programmed in your register. I would love to hear back from management if they are interested in well-intended feedback from a patron that wants to come more often if it is a dependable experience. Thank you. read more

Topgolf - Golf Near Me - Ashburn, Virginia

Do NOT get beer in pitchers here! They come with this ridiculous thing in the middle that is supposed to keep the beer cool. But it takes up as much space as a full beer, so you're really paying for something you're not getting. (And what do you do with a pitcher? You pour it out for all your friends, no need to keep it cold IN THE PITCHER.) Aannnd, the beer was totally watered down. The food was meh. The service was confused and slow. The golf was fun though. read more

Went back a second time, we got great service, food, and game. The food was great and our server was really fast and attentive. Managers are accommodating. This is a great place to have fun with family and friends. read more

Topgolf - Golf Near Me - Ashburn, Virginia

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what else is there to say, its top golf. this place is great, great food, a lot of fun,

Bar service while we waited for a bay was extremely inattentive. Our original bartender was missing in action for some time, and then forgot to bring drinks we requested. Others picked up the slack for her, but the bar was not busy at all, so I'll rate the service a C. When we were paged to check in for our bay, they sent us to a spot that had already been occupied for some time. After some confusion, they located a bay for us, and all was well. (Might be a good practice to have your employees keep the cell phones put away when they are working.) I think shift change occurred while we were playing, since once again, servers appeared sporadically, and it was tough to get a drink. TopGolf can be fun, but the customer service needs some attention. read more

Great experience! Shiela was our bay host and was more than exceptional service!!! We'll come back and certainly request to have her!

I decided to go here because I've heard a lot of great things about how fun it is. Parking is a bit overwhelming, but there are random golf carts being driven by staff to get you to the entrance...that is if they see you or you can catch them. As soon as you walk in, you are met by a concierge that guides you to the proper lines (first time golfers needing a member card or returning people requesting a bay). The member cards only need to be purchased once ($5) and they are used for score keeping. When I initially went, a friend and I only used one card to randomly hit balls, but I think it's worth the splurge and makes the games more fun if everyone has their own cards. After you obtain your card, you then go wait in line to find out your bay assignment or get put on a list to wait on a bay to be available. There is a seat yourself bar/restaurant that you can wait in and the food is decent, a pool table on the lower floor, a foosball table and xbox Kinect on the upper level to keep you or the kids occupied while you wait-but the chances that they are available depend on how many people are around. You are charged by the hour so this can be costly and there are a variety of games that can be set up. When you're escorted to your bay, you are assigned a server that explains everything and sets you up. They are also available to answer questions, give you pointers or if things with the equipment go wrong. Overall, a fun place to hang, even when you don't know a thing about golfing! read more

By far the worst customer service ever! DO NOT WASTE YOUR TIME HERE FOLKS! Not sure if they're only good to people when they're busy but it was dead on a Wednesday afternoon and after sitting down, absolutely no one shows interest in our table. Even after going up to a worker and asking for a server, the worker looks at us as if he did not comprehend us requesting service. All we wanted was some food and was super excited to getting some top golf food since it's normally so good, however, this is the very last time I will ever go here and I will definitely let others know that this is not the top golf location to go to. I believe the manager was just sitting in the booth behind us as if we were invisible. I can't believe a place of such high ratings would do this but I see that these workers are very lazy and do not attend to customers. I just want to thank top golf for wasting my valuable time, as time is very precious, I got to think upon life and got to collect my thoughts. They even gave me so much time to even draft this review!!! read more

This place is brilliant. Great venue for events and parties and to bring visitors. It is an enhanced driving range range experience, it is very modern and a great place to relax and have a memorable time. The food is very good & they have a food choice of beverages. Try their wings. read more

Great place to come with your friend on a weekday or weekend. Weekends are usually packed so if you don't want to wait for at least a 1-2 hours, I recommend coming during the weekday. Pricing varies btw $25-$45/hour depending on what time you show up. Location wise is a little bit far away from the DC area, but coming here once in a while is still worth it. They got a bar, pool room, tvs all over the place, and a great menu. I tried the Crispy chicken burger which was delicious, and also tried the quesadilla and buffalo chicken flatbread. If you haven't been here yet, i recommend going there with your friend for a fun and competitive time. read more

Topgolf - Crispy chicken burger - Golf Near Me - Ashburn, Virginia

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Terribly disorganized and very mediocre service. We planned a birthday party there and when we arrived they said we didn't even have a reservation. I showed them mY confirmation and they took us to 2 bays where the heat was broken, and said that heaters don't even help. After many requests they finally moved us to two open bays that had heat and it was much better. Will never host a party here again! read more

I loved coming here with friends and family. The prices are high especially for food to quantity. There are a few things that left a bad taste in my mouth. First, you have to be extremely lucky to get a bay every friday and saturday night between 7-11pm. We went two weekends in a row having to turn around and walk out the door due to it being full. We had initially walked in in hopes to get playing right away. They told us it would be 1.5-2 hour wait so we went and had dinner, and made a reservation for a bay online. When we get there, they cannot find any reservation or anything and told us there must have been an error and that there is nothing they can do to help us. Not to metnion the wait is still 1.5 hours. Typed card info and everything. Very dissapointing and won't be coming back to this location. read more

The whitest place on earth. Had fun playing their golf games even though I'd never held a golf club before in my life.

Ahhhh Golfing and drinking....the ubiquitous sport that is socially acceptable to play while completely hammered. The pairing almost seems natural, and this establishment takes full advantage of that fact with this place. You cant ask for a more fun night out with some friends. So grab some balls and go whack em to hell with some great food and some good booze. Just be prepared to wait for a bay during prime time hours. We came here at 5 on a Saturday and waiting about an hour and a half before getting our bay. The service is awesome, this particular facility is more advanced then its Alexandria counterpart. I hope that one day, they will start accepting online reservations so that you can book ahead of time and show up and play. Also, they need to do something about those small ass tees for driving the ball....there is no way anyone is driving the ball solid with those tiny tees. read more

Top Golf is a lot of fun even if you don't golf! I'm definitely not a golfer, but I have fun trying to hit the ball into the targets to score points. The food is really good, our group tried the mac n' cheese spring rolls, the brisket griled cheese sandwich, the mac n' cheese burger, and the tater tots. All delicious! I need to try the s'mores because they use cookies instead of graham crackers, mind blowing! Each area comes with a couch, a table, and 2 sets of right handed clubs (one for male and one for female). Left handed clubs are available upon request. read more

Nice clean new place. Good out door activity. Limited food options. Expensive fir under 2 people. Service was ok, went not peak time.

What a fantastic time - and I am not even a golfer! There was a large group of us so we had 2 bays for about 4 hours! Our waiter was awesome and would help us with any questions we had concerning the computer system and games. He was constantly checking on us for drink refills and food orders! So much fun! I highly recommend! read more

Such a good time! The food quality is great as well as the cleanliness. I would suggest this to anyone who likes gold and bowling as it is a bit of a hybrid. Avoid the busy times at night. I took a star off due to the track issues that have happened 3 out of 5 times that I have bee. But still an awesome experience! read more

Topgolf - Cool view at night! - Golf Near Me - Ashburn, Virginia

If you're a golfer it's really a cool place. Everyone enjoyed hitting the balls. I enjoyed watching the vacuum pick up all the balls. Food is good and reasonably priced as far as we were concerned. FOUR, FORE, FOR! read more

We brought our clients here for a work event and it was so much fun! The staff was super great at explaining how the game worked and getting us all setup. I am not a golfer and was able to play and get points. It was a chilly day but the heaters kept us warm. I have a gluten allergy and was a little nervous I wouldn't be able to eat anything. The chef personally came out and went over the menu with me and was so nice and eager to help. He was very knowledgable about allergies and there were so many gluten free options to choose from. I ended up getting a gluten free pizza which was pretty good. The staff came over several times to make sure I was ok and our drinks were always full. The golf was fun and the place is beautiful but the staff was really what made our time at Top Golf five stars. read more

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This evening I popped into Top Golf with my grown son and daughter for a late bite to eat. There weren't any servers around other than a young lady at the register 20 ft away. After my son mentioned that we weren't going to get served without calling out to someone, I told him to raise his hand to get the young lady's attention. He did, and man, Ally, responded immediately though she was not working our area. She took our order, and minutes our food was served. It was awesome to be served so quickly instead of being told that we'd have to wait for her to get our server! read more

The Topgolf facility is very nice. It is clean, modern, and fresh. Once you buy a $5 membership card, you are assigned a bay with your party. There are several games you can choose from. I personally think TopScore is the best but all of them are fine. The only downside with the technology is it sometimes glitches. Many times the golf ball wouldn't dispense or the score wouldn't register. It got very frustrating but without the technical issues it was pretty fun. The employees were somewhat helpful but not the best. The food, on the other hand, is absolutely brilliant! We had the Bacon Mac-&-Cheese Spring Rolls appetizer and the Chicken Nachos appetizer. Both were delicious. The spring rolls might just have been the best appetizer I've ever had. Five stars for the food! Overall, a nice experience (expensive), but nice. The food is worth raving about and if they fix the technical issues, a great place to golf. read more

This place is a blast! Can't beat an evening out at Top Golf slamming some golf balls and earning points while you do it! It brings a great bit of competitiveness that a driving range has always needed. Top Golf also has some fantastic food. From what I understand the menu changes a bit from location to location. I'd definitely recommend doing desert as well. The injectable donut holes are out of this world! Whether you go in December or the heart of the summer you can be comfortable for as long as you are there. Yes, it is an expensive option for any day or night but worth the experience for sure. If you become a regular... download the app and keep track of your scores. My only issue with this Top Golf location happens to be a big one. The software and/or computer systems they use are pretty bad. On multiple occasions I have had the computers freeze up on me without any resolution. The staff ends up moving me and my party to another bay and tells us to have fun. Once was fine but multiple occasions just really stinks. Hope they get this worked out soon. read more