They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

Wall TV installations of 65" TVs aren't exactly easy, especially when mounted above a fireplace,…read moresee photo. We had a 65" TV that was malfunctioning and had to replaced with a new 65" TV. I found out about Total Tech AV from Yelp, and got through to the owner on my first call. Jordan the owner was friendly yet very fair in his quote. He quoted a fair price and fortunately had technicians who could come the same day. They arrived on time and quickly got to work. Fortunately the new TV, a Samsung, was able to use the same mount as the LG it replaced. The technicians were personable and skilled. They connected the power and HDMI cables correctly and we had the new TV going quite quickly. Their charges were fully within the UCR (Usual, customary and reasonable) range. I am very pleased with this company and its staff.

Jordan and his crew are highly professional, very knowledgeable and reliable. We often work with…read moreBen who does excellent work and is very kind.

Marvin IS THE MAN!!!! He is very good and honest! He responded really quick and did an awesome…read morejob!!! He's reasonable and I highly recommend him!!!

About a year ago my AC unit stopped cooling, I looked up a couple companies to see if they could…read morecome out and check the unit and see what the problems were? I called Marvin and I advised him that I had renters in the unit and that they would be there when he arrived, he advised it would be an $85 dollar service charge, but that would go towards the cost of repairs if I decided to use him. Two hours after he was supposed to arrive on the job, I get a call telling me it would be $200+, I was shocked, I thought it was $85, then he told me that he had done the repairs, that the renters had told him to do the work??????? I was the only one that could authorize the work. He then told me that he did a service on the unit, put in freon in the system and he thought it could have a small leak (but did not check for the leak?), but said that he thought it would last at least two years, and that he would come back out at the start of the season to make sure it still looked good and follow-up service. The first time turning on the ac this year, nothing came on, I called him back and he said he would come over and check it. He advised that it needed a new compressor, that he could get the job done Wed or Thurs, I advised it would be more convenient for me to have the work done on Wed, he said he would check and get back to me..... never heard from him, so Tues night I send him a msg asking why, he said he text me, nope, then he said he might have sent me a msg from another number, nope, then said he could do it Friday, ok. Friday comes and my tenants advised they had been watching for him all morning, had not seen him, he sends me a text stating he had been out there all morning and that he was now waiting on another part that was leaking (stating that he was out there working on it Friday morning), but the ac unit sits in front of the window, and they were looking for him, but advise he never showed up. He text me and said that again, he was waiting on parts and they would be there at 5pm, so he would be at the house at 730am sat....... no call....no show..... send a text sat night....no response..... sunday morning he wants to start texting me telling me how much he has done and how he didn't charge me for this or that..... and arguing with me about stuff that has nothing to do with why my ac is not repaired...... then had the nerve to tell me "what I am not doing is begging for your business. Not meaning to be rude but that is not our business model." Never once did I ask anyone to beg, so I advised after waiting a week for the work to be done, I would find someone else to do it. I would not recommend using someone who does not call, does not follow-up and who is rude to the customer who pays his salary.

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I had an issue with my HVAC heating my home after a very cold 18 degree night. Thank God it didn't…read morestop working until the morning after it had warmed up some. I called Fulford Heating and cooling, and they sent someone out within two hours. Mason arrived and immediately went to work. He checked and tested everything thoroughly. He was able to diagnose that the fan motor in the air handler was bad. He had the part on the truck, and was able to get me up and going very quickly. He was very knowledgeable, wasn't in a big hurry, answered all my questions thoroughly, and took time to explain things. He also tested everything thoroughly before he left. Mason was such a blessing, and is a vital asset to your company. My unit is operating so much more efficiently now, and is able to maintain the set temperature on my thermostat. This was my first experience with Fulford Heating and cooling and overall I was very pleased.

Answered all my questions about installing a camera in my car. Highly recommended by multiple auto…read moredealers. Excellent.

I had a very pleasant experience at Soundtronics today. Doug and Joe were very friendly and…read morehelpful. They took time to explain and show me how my new system worked. They were very professional, polite and patient. Thanks a bunch for your kindness and service.

Dan installed 300ft of Govee permanent lighting on the exterior of our home and it looks fantastic!…read moreThe exterior layout was challenging, particularly the jumps that had to be made, but impressively, he completed the project in just 3 days. Dan is dependable, knowledgeable & is a hard worker. The best compliment I can give is that he treated our home as if it were his own. We would definitely hire him again and wholeheartedly recommend that you do the same!

I recently moved into my new forever home and hired Dan to mount (3) tvs. I cant say enough about…read morehis professionalism, customer service and quality of work. He took his time and didnt rush the install. Also, he double checked with me to ensure I liked the placement of the tvs before he mounted each one, cleaned up each area, and ensured each tv worked properly before he left. Dan takes pride in his work and knowledge of the services he provides. I would greatly recommend Dan to my family and friends for their future home projects.

Josh and his team came to my home today in St. James to install several TV, sound bars, etc... They…read morewere fantastic. Very neat, pleasant, and efficient. Highly recommend!

Josh has been to our house twice for separate install jobs. We are about to move one of our bigger…read moretv's to a different wall and I will be calling him soon. He does amazing work. Considerate with scheduling, cleanup when finished, Friendly and suggestive on what may work the best for the area we picked to install our system. Would highly recommend him to friends and neighbors. Pricing is very reasonable!!!

Called to obtain a quote for a storm window repair and the person that answered the phone spoke…read moreSpanish and said Hola like it was a personal call he was waiting for. Never introduced himself, never stated the company's name also was very rude and cocky. I tried looking this company up on BBB but nothing was found.

I needed a custom size replacement glass for an odd sized picture frame. A & R had the price and…read morequality of exactly what I wanted. They did not have non-glare glass but it's ok. Andy was polite and friendly. I would highly recommend purchasing replacement glass here.