The woman who helped me was kind, helpful, knowledgeable, and an all around enjoyable person to…read moretalk to! She ended up scoring me an amazing deal on a new phone and explained the "catches" to me clear as day, so I knew I wasn't getting myself into more than I bargained for. She even went above and beyond and helped me fix and issue with my iCloud account that had been bugging me for some time. Note to managers-- it's cold in that store!! The staff and many customers mentioned it while I was there.

Misled, Trapped, and Ignored -- AT&T Violates FCC Rules and Customer Trust…read moreOn 9/30/2025, I walked into an AT&T store considering switching my 9 lines from T-Mobile. To test the waters, I transferred 3 lines and brought my own devices. I intended to use my military discount for a consumer account, but the store representative told me the only way to have more than 10 lines was to open a business account. It felt questionable, but he assured me this was common practice for large families. I was hesitant, but the rep promised I could try the service for 30 days and, if it didn't work out, I could easily port my numbers back to T-Mobile. Within 24 hours, I realized AT&T's service was unusable where I need it most -- I couldn't even make clear phone calls from my own home. When I called AT&T to port my numbers back, they refused to provide the required transfer PIN, despite me verifying my identity multiple times. I even offered to go into a store with my driver's license. I've now spent over 20 hours on the phone with customer service, being bounced between departments, and still no resolution. AT&T claims I must wait 30 days for email verification or use the myAT&T app, which I cannot access because the rep signed me up under a business account -- a setup I never requested. This is not only misleading, but it also violates FCC regulations, which require providers to release numbers within one business day once identity is verified. Even T-Mobile stayed on the line with me during one of these calls and was shocked by AT&T's refusal to comply. My numbers are being held hostage, and I'm left without reliable service in the areas I need it most. This experience has been deceptive, exhausting, and unacceptable. I strongly advise others to think twice before trusting AT&T's promises -- especially if you value transparency, service quality, and your right to control your own phone number.

Susan is unfriendly and highly opinionated. They built a custom PC that was supposed to be a fast,…read moreflexible machine. What did I get? An Asus Mini motherboard (about $70 retail) with a slow, dated CPU. I ended up with an out-of-date entry level PC with 2 USB ports!!??? Even though they used my new PSU, GPU and cables I received $0 credit. When the PC was delivered, I was expecting a professional installation. What I got was a sloppy, inept job: Cables were left tangled in a knot on the floor - software was left only partially installed. The worst part was I was presented with an $800 bill that exceeded by almost double what I was quoted after sizable 4 digit deposit. I was so intimidated by the presence of their employee inside my home, that I handed him my CC. (I have since initiated a case against YCF for that $800 bill. I did not seek a return of my 4 digit deposit.) After returning the MB and CPU to YCF, I hired Computer Warriors to build the PC that I was promised. I should have started with this friendly, professional, company.

I brought my aging laptop in because the keyboard was having problems. After an assessment, they…read moredetermined the problem was with the motherboard beginning to fail, and that at the price and my computer's age it wouldn't be worth fixing. Because they couldn't help me, they didn't charge, and I very much appreciate that honesty and concern for the decision that made sense instead of taking my money! I'll come back if I need repairs in the future.

The guy working here has a serious attitude. I walked in holding a coffee cup with a lid on it, and…read moresaid "hi how are you?" He glared at me as if I had ruined his day, pointed at me and said "coffee can't be in here." Look, I completely understand why you would not want liquids in a computer store. I am a reasonable person and would have been happy to leave the cup outside if he had asked with even a modicum of politeness. But everything about his demeanor said that he *really* didn't want my business. So I took it elsewhere.

My name is Doris Bowman and Island Computers is GREAT. They go beyond your expectations to make…read moresure your computer is right and I've never met more polite people.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

Sonia helped me add my phone to an existing line on Christmas Eve and was super calm, cool and…read morecollected under pressure. She literally had to call my phone provider because they gave me the wrong account number 3 different times before she called. She on top of that, was with us for an hour. She literally was the best person to deal with at the store, went over rates before adding me to a line, gave a detailed explanation of any charges that will be added before adding the line. This is something in itself I will state, she was extremely nice about and broke down well. If you're reading this. Thank you Sonia, i left a review here and through cricket.

I stopped in here for a battery for my key fob. The employee had it and put it in for me right…read moreaway. This store was like the answer to all things batteries.

Excellent customer service. Wonderful warranty service. Staff works as a team so there was just…read morea short wait. Service technician was extremely and competent. Everyone wore masks so I felt safe and the store was very clean and organized. Dr. Phil Van Campen