Ted makes house calls. He has rectified WiFi issues, cable issues, laptop issues, and more. He has…read moreinstalled a home entertainment system at and gotten on the phone with us to sort out tech issues with Spectrum. He and the crew at the shop are friendly and knowledgeable and "phix" things quickly at reasonable prices. I wouldn't hesitate to recommend Mr Phix.

Fixed my all-in-one computer ... dropped it of on a Sat and picked it up on Sun... great serviceread more

I couldn't be happier with the service. I thought I'd cracked one of the lenses on my iPhone 16…read moreProMax and that I'd need to shell out big bucks for it to be fixed. The very courteous technician quickly diagnosed that it was only the screen protector on the lens, not the lens itself that was cracked. He replaced efficiently and just a few minutes later I was on my way home! Give that man a raise! He was handling a long line of customers, fixing items quickly, and doing it all with kindness! Highly recommend!

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

Update 8/11/25:…read more Issue 1: Thank god for asurion because I would have never gotten my diagnostic fee back without Kadrian the case manager. Kadrian reached out to the owner of this establishment about refunding me and they denied to refund me without an explanation even though they didn't give me a diagnosis as to what was wrong with my PlayStation 5. Issue 2: Which brings me to my next issue, I just found out that Ubreakifix, upon putting my unit back together, they didn't 1. Put my side plate covers securely on and 2. They forgot to put the power button back in the unit. I have taken my claim up with Kadrian the case manager and he is reaching out to the store owner once again to "rectify" the unprofessionalism and lack of detail and will get back to me. If I have to escalate this further, I will. This type of business is quite atrocious. Issue 3. I have never seen anything more unprofessional in my life. Conclusion: I would try your luck somewhere else because this business is not honest nor professional. Come here at your own risk. 7/28/25: The customer service was professional and pleasant. However bringing my ps5 slim in due to a surge issue was different. Even though it's posted they can repair the issue or at least find the issue through professional troubleshooting. I ended up paying a $60 diagnostic fee without any clue as to what is going on with my ps5. It was a "sorry it's beyond my troubleshooting capabilities", which is in and of itself a letdown. I could understand not being able to repair it, but not being able to troubleshoot the issue and having the unit for 3 days is a bit much, but then again.. this is from the customers POV. Can't say I'm satisfied, but who would be considering the outcome.

Needed to get my Iphone fixed and got an appt for 6:30 PM. Arrived early and the staff, Scott,…read moretook care of me even though I was early. He had it fixed in an hour (actually went out of his way to get it done seeing how they closed at 7 PM). Really great service and I would recommend this company without pause. Scott was super helpful and pleasant to speak with.

I go to Payless Wireless multiple times a year because as you know, IPhone screes break like every…read more3 months well if you are me at least they do lol. The first time I went I could tell this place was special the owner Bryan is supper chill, easy to talk to, and if you are lucky he will bring his two amazing dogs with him to work. Which by the way are the most best behaved dogs on this planet lol and super sweet. Bryan is so patient with what ever you need help with. He has basically taught me everything I need to know about my IPhone in 10 minutes. If you need a new phone or a phone fixed this is the best place to go in Wilmington. 100% recommended PS: I'm pretty sure they do it all like also fix laptops, computers TVs etc..

By far the best cellphone repair store in wilmington…read more Defiantly the best prices and the fastest service. And if they can't fix it, you don't pay!!

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

They repaired multiple phones for me and offered a 15% discount…read more But they split the discount and applied 5% to each phone, which, of course, results in a 5% discount on the total.