The guy working here has a serious attitude. I walked in holding a coffee cup with a lid on it, and…read moresaid "hi how are you?" He glared at me as if I had ruined his day, pointed at me and said "coffee can't be in here." Look, I completely understand why you would not want liquids in a computer store. I am a reasonable person and would have been happy to leave the cup outside if he had asked with even a modicum of politeness. But everything about his demeanor said that he *really* didn't want my business. So I took it elsewhere.

My name is Doris Bowman and Island Computers is GREAT. They go beyond your expectations to make…read moresure your computer is right and I've never met more polite people.

This is THE place to go. Ted & his team went above and beyond. with their work on my iphone. I…read morevisited 1 store before Mr PHIX with no results. Ted has deep knowledge and experience with top notch customer service. HIGHLY recommend.

My wife and I both had new batteries installed in our iPhones her replacement went perfectly I had…read morea small problem with mine it was immediately fixed with no charge the staff was great highly recommended

There is a reason for all the five star reviews: Bilzi Mac is as good as it gets. If you're in need…read moreof Mac repair or service, look no further than this wonderful Wilmington shop, locally owned and operated for over twenty years. Sue and Steve combine knowledge and expertise with good old-fashioned customer service, and Mac guru extraordinaire Dwayne is practically a miracle worker. Located on Oleander near College, it also shares a parking lot with Mellow Mushroom. A perfect spot to grab a bite to eat while waiting for a migration to complete. If you'd prefer to wait inside, there's a comfy sofa and two friendly pups, Gracie and Buddy. Prices are extremely reasonable for the services offered, and it's likely you'll save money compared to other computer repair shops and service providers. In the market for a new computer? Bilzi Mac offers previously owned, rehabbed Macs for sale, plus a wide array of accessories.

Nice place. She's very nice and professional. He's a bit of crank. He may be the brains but my…read moresuggestion is to keep him out of customer service.

Trustworthy, reliable, and very knowledgable. Robbie and his team are great. I highly recommend…read morethem!

From the owner: When you need managed services in Wilmington, Jacksonville, Whiteville and surrounding areas to…read moremaintain peak operation in the IT network of your small business, consider us here at Atlantic Computer Services. We'll manage all of your IT services for a flat-rate fee (no hourly billing) so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Atlantic Computer Services' managed services.

This is the place. After a disastrous custom build by a shop located on Oleander (YCF - see…read morereview), I needed extensive help to rebuild my PC. I met Brandon who was as friendly as he was knowledgeable. I immediately trusted him. I removed the junk parts that the previous shop installed (and returned same to YCF) and turned the gutted PC over to Brandon to build the PC the way it should have been done in the first place. At every step of the rebuild Brandon kept in close contact. It was a joy to work with him. It is without reservation that recommend Computer Warriors!!!! Update: If at all possible try to bypass whoever it is that works the front desk and speak directly with Brandon. The front desk is staffed by a guy who is unfriendly and completely disinterested in anything you have to say. On that initial Monday morning, if I had met that guy instead of Brandon I would have walked out.

I brought a Samsung phone in last week that needed to be factory reset. Unfortunately, I could not…read moreremember the email address or password to get into the phone. This, of course, presented a problem when trying to factory reset which is why I came to them in the first place for assistance. The rep spent less than a minute speaking to me. His exact words were that "it cannot be fixed and it's basically a paperweight." The gentleman told me the cell phone provider also could not assist me and really no one could. I reached out to Samsung directly for assistance and they referred me to a local certified phone repair company. Within 24 hours of taking my phone there it was unlocked and factory reset. I wish the gentleman had handled this differently. He could have stated that The Computer Warriors are not licensed or authorized to do these sort of repairs. If he had, I would have found outside help but still kept them in mind for future work. Honesty and professionalism go a long way.

Ted makes house calls. He has rectified WiFi issues, cable issues, laptop issues, and more. He has…read moreinstalled a home entertainment system at and gotten on the phone with us to sort out tech issues with Spectrum. He and the crew at the shop are friendly and knowledgeable and "phix" things quickly at reasonable prices. I wouldn't hesitate to recommend Mr Phix.

Fixed my all-in-one computer ... dropped it of on a Sat and picked it up on Sun... great serviceread more

On May 1st 2024, Hook's Systems was acquired by Dataprise, LLC the winner of the 2025 MSP of the…read moreyear award. You can track their achievements and posts on LinkedIn.

Not only was Rob fast, but didn't charge me to go on my computer and fix the malware that got…read moreentangled in my Chrome Browser. He stated "that's what we're here for". THANK YOU!

Soni and Keith were friendly and extremely helpful! They kept me updated and were quick to get my…read morelaptop repaired and returned to me. They also were very informative on my options when my laptop decided to bite the dust. Would recommend them for your IT repairs.

Update: I finally ended up fixing the computer myself a few years back. I looked up a couple…read moreYouTube videos on how to swap an Apple hard drive, bought the tool you need for $8 at Lowes. Took the panel off, disconnected the original Apple hard drive and replaced it with a $200 1 terabyte Samsung one. This of course made me ineligible for any further "assistance" from Apple or their "affiliates," but funnily enough I haven't had a single problem in years, the longest it's ever not had problems and it still runs like a dream. So I dunno, maybe sit on that one, "geniuses" lol.

I'd purchased a MacBook Air from Amazon after a misadventure with my last Microsoft product…read morepurchased in Durham. One problem after another necessitating three drives to/from Durham (getting it 'fixed' and replacing it once and turning it in for a refund the last time the third time). I've always been a MS guy and also an Android phone guy as well, so when my new position provided me with an iPhone 6s I looked at it as someone would a poisonous serpent. Over the next few days I found that once bitten, however, it did kind of grow on you. So, what to do with a replacement for my laptop for work? A refurbished MacBook Air seemed a good bet and one of the Apple aficionados at work 'helped' me set it up which soon had me thinking of throwing it out the window of my office (I actually have none, but was getting ready to make one). I went to a presentation at Brunswick Community College that night and while taking notes using "Notes" a neighbor asked me why. When I explained about my struggles he suggested going to CityMac (which I'd never heard of); telling me it is an Apple authorized service center, I figured I had nothing to lose. What a difference! No appointment, no attitude, just walk in the door and almost immediately I was met and welcomed. Customer service is not dead, but alive and well in Wilmington at CityMac. Within a few minutes my issues with my laptop were resolved and I was on my way. Bye bye Microsoft.