Hooks Systems

5.0 (2 reviews)

IT Services & Computer Repair, Professional Services

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Hooks Systems - Same field technician calibrating Networking Device. - IT Services & Computer Repair Near Me - Wilmington, North Carolina

Hooks Systems - Field technician making notes before moving into the next appointment. - IT Services & Computer Repair Near Me - Wilmington, North Carolina

Hooks Systems - Field technician servicing a Ubiquiti UISP networking device on a pole mount in a roof. - IT Services & Computer Repair Near Me - Wilmington, North Carolina

Hooks Systems - This is a mouse pad the business uses as a perk accessory. - IT Services & Computer Repair Near Me - Wilmington, North Carolina

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Jon Paul W.

Elite 26

106

303

10 months ago

On May 1st 2024, Hook's Systems was acquired by Dataprise, LLC the winner of the 2025 MSP of the year award. You can track their achievements and posts on LinkedIn. read more

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Peggy R.

185

10 years ago

Not only was Rob fast, but didn't charge me to go on my computer and fix the malware that got entangled in my Chrome Browser. He stated "that's what we're here for". THANK YOU! read more

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More info about Hooks Systems

2116 Capital Dr
Ste 101
Wilmington, NC 28405
Directions
(910) 790-9959
Call Now
Visit Website
https://hookssystems.com

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Does Hooks Systems take credit cards?

Yes, Hooks Systems takes credit cards.

From the Business

Specialties

Looking for peace-of-mind with your business network? Look who found it! Hooks Systems Technology specializes in Managed IT, networking solutions, disaster recovery, IT outsourcing, Hybrid server solutions, Virtual Chief Information Officer (VCIO) and more!

History

Established in 1994.

Hooks Systems has been providing I.T. Support to small businesses throughout the Carolinas for over 25 years.

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Archer's Appliance & TV Repair

(34 reviews)

I called Archer's Appliance because I had a dryer that was shutting off due to overheating. The…read moredryer was also causing a lot of vibrations even with a light load of laundry. I did some troubleshooting on my own and the overheating was likely caused by a clogged dryer vent. I cleared the vent but I was still worried about the safety of the appliance so I wanted to have a professional do some troubleshooting. I scheduled an appointment for a Monday and due to some circumstances I had to call on Friday evening after normal hours to reschedule. Melody with Archer's Appliance called back on Saturday and was very polite and helped me reschedule. When the technicians came out for the repair, they discovered they couldn't access the dyer because of a cabinet that had been built around it. The cabinet provided no clearance to actually pull out the dryer due to how it was bolted to the washing machine below it. I felt bad about wasting their time, but they recommended that I hire a carpenter to rebuild the cabinet and then they would come back. I found a carpenter to do the job, and Jeffrey (technician) came back promptly and was able to properly diagnose the dryer and make sure it was working properly. He also tightened the frame so that it didn't vibrate as much. Despite having to come back for a second visit, they didn't charge me extra and I really appreciate that. The company was very reliable and communication was excellent. I felt bad about rescheduling on short notice and requiring them to come back a second time after the carpentry work was completed, but they were very understanding. They are definitely on my preferred list of vendors!

Up date on previous complaint about the washer not working when I got it home from archers…read moreappliances, at first they wanted me to deliver it back. But the owner sent a repair man and fixed right away. Still confident is lost. But better than nothing. Fingers

East Coast Mowers & Service

(5 reviews)

stay far away from this place unless you like being lied to and scammed…read more 8 weeks to get one bracket welded and 1 small patch on the deck while they made it seem as though they had a large amount of welding and patching to do. mowed my yard 2 times before the rusted out support for the tension pully broke loose. i removed the deck and was very disappointed in what was actually done.

Made a huge mistake taking my Husqvarna mower to them for basic service plus new battery, blades…read moreand left front tire had slow leak on 2/20/24, returned on 2/28/24. I did not need to use till 4/13/24 and first thing I noticed tire pressure down on left front tire ,put air in tire and started mowing after about 100 ft heavy grey/white smoke from front of mower, put back in garage and called Monday morning several times, no answer or call back. called Tuesday no answer or call back . I went by shop Monday and Tuesday no one there. I was called back Wednesday I believe by owners wife who said he had a medical procedure and would get together with him to make arrangement to pick up mower probably on Thursday. I have called every day and no call back as of 4/22/24. I checked oil level and way over full. I went to drain oil and drain port had never been used. I could not tell for sure if filter and oil was changed so I changed them. As the owner or anyone else wold not talk to me I can only assume they are rip off artists, never again.

Hooks Systems - itservices - Updated September 2026

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On 7/6/2024 i Jack hammered out a small 10X10 area of my patio / driveway. I needed the pile of…read moreconcrete pieces taken to the dump. I called All That Junk Via a google search and was told that they would text me a quote. They quoted me $1.000 for the pile removal and that it would be a week before they got to it. I called and canceled immediately knowing this quote was ridiculous! I did another google search and found another company within minutes that quoted me $200 to take it to the dump. $800 gap in quotes for the same pile of concrete! If All That Junk didn't want to do the job they should have just said that. If I was an unsuspecting person that had no experience with this they would have taken full advantage of them. My 12 and 14 year old daughters loaded the. In one hour and 12 minutes. If All That Junk appears in your google search you better search again.

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Just had them clean out a house before listing. Ryan had a crew of 4 people there for 6 hours and…read morethey did a great job. Attention to detail, meticulous work and the house looked fantastic. Appliances look like new and carpets looked great. Made me fell a whole lot better about listing this property. Price for 24 hours of cleaning service was very reasonable. I typically don't do surveys or reviews but this one deserved one. A+ service! Brian Donohue - Realtor - Coldwell Banker Sea Coast Advantage

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Hooks Systems - itservices - Updated September 2026

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Hooks Systems - itservices - Updated September 2026

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