My wife and I built a new house in Wilmington, we established early on in the process that we…read morewanted to automate our house to include Lutron shades which were going to be challenging as the equipment would be fully concealed. Keith and his team did a great job on researching and advising us on everything. The installation and ongoing service has been first class, I would not hesitate in recommending Sound Decisions to my friends and family.

Sound Decisions did an excellent job installing my receiver and wiring an extra amp to run my…read moreoutdoor speakers. Customer service was excellent. We ran into some issues we needed to trouble shoot and they were more than fair with regards to labor. They were able to fit me in quickly and get my sound system working great. I highly recommend them

/The team from Surftech AV did an excellent job! Very professional and very /nice guys. I would…read morehighly recommend this company. Paula Davis 9/27/24

From the owner: Professional AV services, TV installation, speaker and home theatre installation, camera and video…read moredoorbell installation.

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

The GM was nice and courteous. They came to our site and took notes. I called several times for an…read moreupdate and the quote, but they kept putting me off. They have not returned my calls after leaving multiple messages. We have been waiting since Nov 2023. We are disappointed and are now looking for a new company to help our church.

"Smile" Steve and Chad--I've got you both on video during your final visit. The video shows Chad on…read moremy computer, while Steve is at Chad's side--giving hand directions(behind my back) and directions regarding what Chad should erase from my computer! What ensued "is really incredible: You were both giddy --like naughty boys-- telling me in very Loud and clear voices that you erased "all things Acousticreations" from my computer. Your previous visit shows you both expressing delight in the fact that you pilfered my TWC Password! Shame on you "boys!" In the past 1.5 years I had to call you tirelessly for you to repair the horrifically dysfunctional home A/V system that had 23 episodes of disrepair costing us more than $7,000.00. Your most recent estimate for yet another $2,202 -- was to finally repair the lemon AV system you installed. Unfortunately you could not be bothered with our never-ending repair calls. The end result was your refusing to repair our system because "You did not feel comfortable with how you were being treated?!!!" We did all we could to be loyal customers in spite on the constant aggravations with repairs, and invasion of privacy. You both will learn some basic business lessons the "hard way." I'm so very disappointed in your disrespectful behavior -- especially when you know I have acute back and neck pain causing sleep depravation. You have wasted an inordinate amount of our time and money. I'm done! Donna M

Josh and his team came to my home today in St. James to install several TV, sound bars, etc... They…read morewere fantastic. Very neat, pleasant, and efficient. Highly recommend!

Josh has been to our house twice for separate install jobs. We are about to move one of our bigger…read moretv's to a different wall and I will be calling him soon. He does amazing work. Considerate with scheduling, cleanup when finished, Friendly and suggestive on what may work the best for the area we picked to install our system. Would highly recommend him to friends and neighbors. Pricing is very reasonable!!!

I already had speakers in our new home but wanted to expand speakers to our screened in area. He…read morewas professional and knowledgeable. He gave me options based on my needs and budget. I would highly recommend!

Wave Connects is very pleasant to work with, and they always go above and beyond to meet the…read morequality of service we expect with quick turnaround (the two most important things we look for). They go out of their way to make special requests happen-- even if it's something outside of their realm.. Additionally, they are very responsive and do what they say, every single time. A project is never left unfinished and they never close the job until we are 110% satisfied. They ran cables/ethernet throughout our office space (on two different floors). I've worked with Wave Connects several times and I definitely recommend them to anyone looking for technical installation for there home and/or company!