Came to this nail shop because it was recommended to me. My bestf really likes this place. Really nice shop. I was very excited. About a 20min wait. They give complementary water. My pedicure was great, I loved how my toes came out. I had a chipped big toe, and she fixed it w/ acrylic. Nails is when it just went left. Prior to starting I asked the lady could she paint a star on one of my figure (ring finger) she stated yes. Ok copy, so she did my manicure, we decided on a cute pretty pink. While one hand (the left hand) was under the dryer, she started the star design in my right hand. SHE STRUGGLED. Redid the start 2/3 times. And I'm just watching her like oooh yea this ain't gone work. Mind you, whole time she working on the right hand, my left hand is still under the UV Light as she did them 2/3 failed attempts. As a result the left hands held nail got ruined because they were under the UV too long, THE LADY HUFFED AND PUFFED SO LOUD and stated I was supposed to remove my hand. Girl how was I supposed to know!? IMMEDIATE ATTITUDE. So she had to file ALL the nails down on my left hand and redo another coat and I had to redo the UV Light. She attempted to redo the star by that time she had an attitude, I had an attitude, it was very evident. I asked her did she have a star gem she could just attached, multiple times she went and checked the gems and multiple times she told me no. We went back and fourth about it because I knew for a fact there was a star gem in there because while I waited to get my nails done I PERSONALLY LOOKED THROUGH ALL OF THE GEMS & I SEEN THE STAR. Once I got up and showed her the star, she huffed. Like girl you half looked, be irritated at yourself. So she attached the star but you could noticeably see that it was going to snag on to things. So I asked is this going to snag and fall off. She didn't respond just looked at me then added HELLA CLEAR GEL ON TOP. It was SOOOO bulky. After that I was done, I was so irritated. I got up paid and left, my bestf and other good friend were still inside getting their nails done.. the Manager asked my Bestfriend is she okay? Is she mad!? I was livid. SO the manager told me to come in and she would try and fix what I didn't like, I was hesitant but I went back in. The manager seen the BIG BULKY NAIL & immediately made a face, like she knew. she knew why I was mad. She filed it completely down, and she painted the star I originally wanted, herself, then she filed and shaped the rest of my nails because idk what shape the other lady did. So on the end the manager saved the day. Come to find out afterwards the lady who did my nails and toes was JUST A PEDICURIST, nails are not her specialty. So word of advice ASK PRIOR if they are a manicurist or pedicurist. Also if the design doesn't come out the first or second time ask them can someone else do the design! My friend (lavender nails) the person doing her nails were unable to do the design she wanted she just got plain nails. Sandy did her pedicure she loved Sandy. My best friend loved her nails, I feel like her nails came out beautiful, the nail tech she was paired with definitely had designs down pack. As I was sitting getting my nails done by the manager I was able to see the check in screen. Certain peoples name show their name and VIP added next to it. Other's just had the name and said new but it. Personally (that this is just my own opinion) I think they pair the more skilled people to the VIP will I go back? Probably not unless it's for lashes. read more