This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

AWFUL vendor. L and R pool has left us in the lurch several times since they started servicing our…read moreCondo property at Quail Lakes. The company does not care about the details, they are an awful vendor. We did not have so many issues with our last vendor. The pool seldom works well, the vendor leaves it in a poor state. Most recently we documented them cleaning the pool filters out into our pond and water features, what Great work ethic!

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

Needed to find a new pool service after our previous one became unreliable. Did a quick review of…read moreYelp and found J&J. After our initial meeting, I was very impressed with both their knowledge and abilities and we hired John & Janey as our new pool service. They got everything working properly again and even got my spa working as it had never worked before. All the problems were originals made by the contractors who built our pool and never addressed by the old pool service. So my pool finally operates as it was supposed to - two years later! The water has never been more clear and I feel confident in the maintenance and service that our pool is now receiving.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

From the owner: Relish the serenity of clear waters, thanks to our dedicated team's meticulous upkeep.read more

Jaden from Pool Technicians came out today to look at two issues I was having with my pool: 1)…read more the lack of any pressure from the jets in the adjacent hot tub and 2) a salt cell chlorinator that was not working. I thought both were going to be major issues. I thought I needed an additional pump for the hot tub. And I thought the salt cell chlorinator would need at least a new motherboard, if not a complete replacement. Jaden did about 10 minutes of poking around and told me that 1) the pump issue was simply being caused by a rock that was jammed into one of the pumps, likely from the construction stage and 2) the salt cell was not receiving power because a previous (another company) technicians rewired it to a non-functional part of my panel. So, after an hour, I had fully functioning jets in the hot tub. A functional salt cell. And he even got my pool lights working. (I had never been able to use them and had given it up). So can't recommend this company and Jaden specifically any more highly.

Jadon has come out to my property twice nice to assist me with some leaks in my pool pump system…read more He is a wealth of knowledge and he explains everything thoroughly on how he is addressing the issue and how I can maintain the system in the future. This is extremely important to be as I clean and maintain my salt water pool on my own without a pool maintenance company. I highly recommend Jadon and Pool Technicians for your pool maintenance jobs.

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

We are very pleased with the service provided by this company. Our technician Oscar is excellent as…read morewell. He is on time, courteous and thorough

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

Krispy's pool services are top notch. The owner is very responsive whenever we've reached out to…read morehim and always on schedule. Highly recommend!

Start to finish, the experience with Bella Blue was excellent! Starting with Gio from the moment we…read moremet, he did everything to make sure the process went smoothly and explained everything in detail so there were no surprises ahead. The customer service was a 10 out of 10. Mario the owner not only came by twice during the week project, but also spent time talking with us only to reassure us of the project and process. The crew that performed the demolition, resurfacing, and services from start to finish were professional and super clean in each step that they did.After getting quotes from a few places, Bella Blue always came up as our number one choice. It is a small family business who take pride in their craft and customer service. I would highly recommend them for your pool needs. We resurfaced our pool with Aqua white mini pebble and it looks beautiful! Bella Blue was a referral from several people and they did not disappoint!

My pool is not a large one, and Bella still treated me like a flagship customer. Francisco was my…read moremain contact for all issues, questions, and walking me through every step of the resurfacing. Mario is the founder & president and took the time to visit my project site multiple times to ensure things were on track. Eduardo was my crew manager and was present most days when workmen were doing the heavy lifting. The entire project was completed on time with no detail left undone. And the price was very competitive with other estimates. Regardless of all the other projects Bella had in process, I never felt that those took precedent over mine. I don't claim to understand the complexities of my project, but I put my trust in Bella and they delivered.