I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

We had to make a change in Pool cleaning companies. Desert…read moreLuxury pools has been amazing. Oscar is so nice and cares about his customers. Our pool never looked better! Thank you Oscar!

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

While changing our internet provider we lost the ability to control our pool equipment via the…read moreiAquaLink app. The iAquaLink technical support could not fix the problem and referred me to ClaroPool. I called ClaroPool on Tuesday afternoon and after a very helpful telephone conversation with Chris Little (Maintenance Director) who offered to schedule a site visit the next day. Chris arrived exactly on time the next day and was able to quickly resolve our issue with the iAquaLink app. He also managed to change app settings to solve a challenge that previous pool technicians told us was not possible. In a time when "customer service" does not seem as good as in past years, I was greatly impressed with Chris and the ClaroPool company. We will certainly call them again when new maintenance and repair matters arise. I highly recommend ClaroPool.

So I threw the request out to the void, and Claropool answered…read more I described the strange situation I was seeing with the pool filter and level of suction. Well - apparently Stephen has a PhD in pools, and walked through a diagnostic plan that **I** can do (for free) to determine a solution. An incredible breath of fresh air- to not just bill for a house call, and then try to sell me on some fake cure. TL;DR- He gave me the tools to potentially fix it my self - I need acid wash and plaster fixes - and he certainly will get my business for any future pool repair - the value of helping me for free wants me to give him ALL my business. Plus he sounds like a all around good, personable business owner who is looking out for his customers AND employees.

Edwin did a fantastic job in helping us fix our hot rib issue. It kept draining whenever the pool…read moresetting wasn't on and we couldn't figure it out why. He explained everything thoroughly, made sure we understood what the potential issues could be and how he would fix it before moving forward with any repairs. He was very responsive and always on time, a great person to work with. We saved his number for any future pool needs as we felt very luck to find someone as knowledgeable and quick as him. Thank you, Edwin!

My pool heater was old, having problems, and the manufacturer no longer made parts. I called Smart…read morePools, and the quote was great. Installation happened the next morning. Excellent service!