Joel was absolutely amazing to work with you. Got the job done right away went above and beyond to make sure that everything was working fine. I would highly recommend his services to anyone here in the area. I plan to use their services in the near future thanks again for all your help and your excellence customer service. read more

"From Outdated to Resort-Worthy: Lobo Pools Delivered Perfection" When we purchased our home, the pool was in disrepair--tiles falling off, dated finishes, and none of the elegance the property deserved. We lived with it for two summers before deciding it was time to transform it into something extraordinary. That's when we brought in Lobo Pools. Joel and his team delivered far beyond a remodel; they created a work of art. The craftsmanship is meticulous, the tilework precise and intricate, and the overall design sleek and modern. By day, the pool feels like a private resort; by night, the new lighting system turns it into an illuminated showpiece, sophisticated and dramatic. Having grown up in Los Angeles, I'll admit I can be particular about design and quality. With Joel, I never had to be. He was on-site daily, ensuring every detail was perfect, and his team was consistently attentive, professional, and highly skilled. The result is nothing short of spectacular--a pool that feels elevated, timeless, and worthy of the setting. Pricing was refreshingly fair given the caliber of the work, and the entire process was seamless. What was once a tired, outdated pool is now the crown jewel of our home. If you're considering a pool remodel, Lobo Pools is in a class of its own. Joel brings vision, artistry, and integrity to the table, and the finished product speaks for itself: refined, luxurious, and built to last. read more

We hired Lobos to install our new pool equipment. Also, he helped us resurface our pool. He has been excellent to work with so far. He continues to do our weekly pool service. He's been really helpful and reliable along the way. He explained everything to me and so far - our pool is working great. Thanks for the great service Joel. read more

Great and reliable service consistently. There have been many times where the team anticipates problems before they even happen or work to resolve any system maintenance quickly - much appreciated! read more

Joel is great. He showed up on time, did a great job and followed up! highly recommend him and his crew! they are even nice to my barking dog! read more

We hired Joel to do a pool deck repair and resurface for one of our rental properties. Unfortunately, working with Joel has been a huge headache. He does not employ the people that do the work directly, and is just a middle man that up-charges for work that is done by other contractors, without taking responsibility for the work when something goes wrong. We had multiple issues with the work he was hired to do, and every time he deflected responsibility and blamed someone else. First we agreed on spa concrete coping repair. One section of the spa coping that was cracked that we expected to be repaired was not fixed or replaced. When we asked him about it he said initially it would be $800 extra. After we said no he tried to negotiate us down to $200 extra instead of being professional and doing a proper job and proper repair that we hired him for. Joel said it was not part of the quote - which is just unprofessional of him as his quote said "Spa coping concrete repair with new rebar and granite." The spa coping was not fully repaired even though that is what we hired him for. Joel took no responsibility for this and deflected responsibility to his "concrete guy". We hired Joel to repair and resurface our pool deck and were upset to find out that he was planning to charge us extra for repairing the side of the spa after the work was already under way. A typical move from an untrustworthy contractor trying to get more money out of clients. It would have been ridiculous for us to resurface the pool without fixing the side of the spa, but Joel tried to blame it on us and said again that it was not in the original quote. If i'm hiring someone to repair my pool i'm clearly expecting that to include all of the pool deck, even the side of the spa, the top of the spa, the coping, etc...take a look at the images and see how bad it would have looked to leave it without repairing - so we had no choice but to pay an additional $600. After gaslighting and blaming me for a while, eventually Joel admitted that he should have told us this in the beginning before starting the job. Obviously if we knew he would do a half finished job for these two areas in the beginning, we would have gone with a different contractor that had a better offer. But the fun doesn't stop there; His workers flooded our pool during their work, and as per usual he blamed us for it saying our pool guy didn't turn off the hose - when he wasn't even the one who started filling up the pool and was never told to turn it off. Luckily we had guests at the property who notified us and turned the water off otherwise the whole house would have flooded causing thousands in damages. While repairing the concrete Joel's workers damaged the pool tiles and left without fixing them. We had to chase Joel around over the phone and text before he finally agreed to have someone come out and fix the tiles. Then he tried to act like he was so nice for doing this for free, when his guys were the ones that damaged the tile in the first place - so of course he should replace and fix the damages for free. We feel that Joel owes us $800 for his incompetence and dishonestly. $200 for the spa concrete that was never repaired, and $600 for the spa wall that we were charged extra for after the work was underway. Of course we will not recuperate those losses from him, so instead we hope to warn other customers who are considering his services of the potential losses they may also incur. Im sure he will reply to this message, make excuses, and blame me or someone else for all of this, as per usual. TLDR: Unreliable. Terrible customer service. Takes no responsibility for the work he is hired to do. Communication with him was outstandingly difficult and we felt like we were constantly chasing him around to fix the damages he has caused. read more

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We hired Joel to service our pool,Joel started off eager for the business but that changed in less then a year he hired incompetent and unreliable people to service my pool,the last guy was the worst could not clean a pool I was getting a low salt warning Joel had him clean my cell but the warning was still there,he was just dumping bags of salt in my pool,turned out the cell was never cleaned properly I had to drain my pool because of the high salt,Joel never stopped him from adding all the salt,Joel finally came out and inspected the cell and found it full of calcium he said the salt will disappear in about a month don't worry about it then he said you better drain it,and last I asked Joel to service my pool,his reply was I will be more expensive and I get busy and probably won't show up,his interest is contracting work pool repair and equipment maintenance not pool service,hope this review will keep this from happening to someone else,funny you respond to negative reviews quickly but never responded to my text or calls properly read more

I had an above ground spa not working. Joel came out the day after I called and replaced a bad fuse. The spa is working well now, and I highly recommend Joel. read more

Joel and his team did a great job replacing our old broken pool/spa heater quickly and efficiently as well as fixing some leaks and worn out valves. I think his pricing was also very fair (I looked up the cost of the heater myself). They saved our fun weekend with our friends from the cold north! read more

Joel has been taking care of our pool for a year now. So many people told us when getting a pool make sure you hire a good pool service company. Many would tell us that they are on there 2-3 company. I'm all about being loyal to those that work hard. Joel goes above and beyond to ensure our pool looks great. He always communicates and is consistent with the days he comes. So happy we found the right person the first go around. read more

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Joel's has been doing our pool for over two years he is very efficient does a great job very kind and personable and most of all is very good to our pug he brings her a treat every time he comes to clean the pool and I think our pug Kirby has a crush on him read more

Lobo's Pool Service - Joel does a great job cleaning the pool and he's very good to our pug he brings her a treat every time he comes she has a crush on him - Pool & Hot Tub Service Near Me

Joel was just beyond helpful. We had an issue with our rental property and he was the only one willing to help us out on 4th of July. Not only did he show up on the 4th of July, he went above and beyond to fix the issue and followed up with us to make sure things were running smoothly. Will definitely be contacting him regularly read more

The guy is a genius. I messed up my Pentair easy touch panel and he stopped by and figured it out. Joel is very knowledgeable. Joel is a nice guy with a good sense of humor. He came over when he said he would, very reliable. Thanks read more

Needed an acid/chlorine wash on my stained pebble pool, got a few estimates and decided to go with Lobo's Pool Service. So glad I did, Joel was great! He did a fantastic job and my pool looks great, very happy with results! Joel is very knowledgeable and very conscientious about his work. I was so impressed I decided to use him for my regular pool service. Tried a couple of other services and they sucked. You want excellent service go with Lobo's, guaranteed you won't be disappointed!!! read more

Lobo's Pool Service - Pool & Hot Tub Service Near Me

Did select Joel- but he was on time and very professional- would definitely use as a back up-

Joel is great to work with. He does a beautiful job on our pool and if we contact him about a pool issue he responds in a timely manner.

Our previous pool guy simply never show up so I started looking for someone new on yelp. He's very responsive on yelp and reliable. Also he gives very accurate information about our pool. Because of that my fiancé was able to get the right salt cell and now the pool start to look a lot better. I would recommend him to my friends in this area. read more

joel did a great job and was prompt with his service he showed up when he said when he was coming

We purchased our home a few months back and Joel has helped us with the automation as well as recently installing a new pool heater. He is very personable and easy to communicate with. He quickly addresses my concerns and I would definitely recommend to anyone else in the surrounding area. read more

Joel is super responsive and professional! When we had an emergency with our pool (due to incompetent service from the previous pool company we used), Joel came out immediately and fixed our issue. We will now be using him every week to service the pool! So glad that we found him...highly recommend. read more

Joel is hands down the best pool guy I've had in the 14 years since I've had a pool. Reliable. Thorough. And super professional, Joel is an excellent communicator. My house is a short term rental and the pool is the feature most people want, as such it is critical to me that the pool be in the best condition possible. And it is! Sparkling, and clean. If you're looking for a really great pool guy...Joel is your man! read more

this pool service is not my regular contractor. They replaced my pool pump ( and over charged me) and when working on surrounding piping opened a suction valve, discovered it was corroded inside and closed it back up. problem is when they reinstalled the valve bonnet they reused the old ring and never informed me of what they found. After a month or so of the pump intermittently not pumping due to an air leak in the suction, and them looking at it and telling me it was a partially plugged up strainer, I discovered The old O rings, allowed an air leak, closing the pump to vapor lock and not circulation water. Charging me $100 to tell me it was a strainer, and since I discovered this air leak, I was then told that the broken valve was the cause of the problem. They knew what they had done, but avoided informing me, or dealing with the problem until we had many discussions and I explained to them that I was pretty sure that the pump was light for locking due to an air leak. When, insisting that they had to provide some sort of warranty, they were at that point, failed to further communicate with me while telling my home management company, but I was being difficult to deal with. Since this issue, I have heard of other problems in the area where they excessively bill and don't provide back up for their service. Buyer beware. read more