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Tolson Appliance Center

2.3 (47 reviews)
ModerateAppliances
Closed 8:00 am - 5:00 pm
Updated 2 weeks ago

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9 months ago

Terrible customer support. Will not call back after service call to complain repair fixed problem for only 30 days

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Ask the Community - Tolson Appliance Center

Review Highlights - Tolson Appliance Center

Just got my Bosch dishwasher installed today from Tolson.

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Nova Vacuums - Nova Vacuums! Beside Sheetz and directly in front of Giant!

Nova Vacuums

3.6(16 reviews)
0.6 mi
$$

I love my vacuum cleaner!!!!! I got it 2 years ago from the…read morekid's dad for Christmas. It's a Shark Rocket. Nova Vacuums called it a stick model. The motor is on the top of the "stick" along with the dust collection canister. This vacuum was terrific and I probably vacuumed 2 to 3x a week sometimes. . Then we got two cats from the SPCA. I was still diligent to empty the canister when it was full and clean the rotating brush from tangled hair. It was great for another year then the red light came on. I took it apart and cleaned it thoroughly. Red light stayed on. I finally Yelped for vacuum cleaner repair shops and can you believe there's one barely a mile from my house! It's right next to the Sheetz and directly in front of Giant! It's a really big building. I had no idea. I stopped in to visit Nova Vacuum on Friday. Spoke a couple guys in there. They were really nice. They said they'd call me Monday. However about 90 min later, while I was at Sue's Laundromat prepping for winter, I received a call that they know what the issue is. Cost prob $120. We'll call you Monday. Finally the next Friday I called them back and asked if it was ready. They said yes. Maybe I misunderstood about Monday. Maybe it was ready Monday. But I walked in, I turned it in and tested on their carpet. Seemed to work. I paid like $118 bucks for a great cleaning and new rotating brush. I got home and vacuumed for almost 2 hours!! Stopping to dump canister and cut hair from rotating brush. My carpet looks great again!!!! And the guy at Nova Vacuums said my Shark Robot was one of the best vacuums in his professional opinion!! I am LIT over this outcome! .If you need yours fixed or even a "new to you", used vacuum, come to Nova Vacuums here in Warrenton. The place is no palace but the guy knows what he's doing!!

Great products, fair prices and wonderful customer service. The shop in Warrenton is where I…read morepurchased my Miele vacuum and bags, they also repaired my vintage Electrolux tank as well they have many Electrolux replacement parts for me. I've always had a good experience. If I have any questions about products, the owner and staff have always been helpful and professional.

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Nova Vacuums

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DMV Appliance Solutions

DMV Appliance Solutions

2.3(3 reviews)
27.5 mi
$

I share the same sentiments as the other review. I had a warranty claim on an appliance. The DMV…read moreAppliance "technician" walked in. Did not even look at the unit. Left and called the insurance company. He came back in and said the unit was not covered. I asked what he told them to have the claim denied. He would not tell me. I asked what his assessment was of the machine and what was wrong. He would not tell me that either. This place is a scam. Avoid at all costs. There are many other appliance repair places to go to and not have to deal with this horrible service and attitude.

Terrible. DMV was assigned to evaluate our failed Lowes Whirlpool washing machine that we owned…read morefor less than two years. He properly evaluated there were major broken parts costing $500 to repair and left the house to file the warranty claim. Not only did we have the original two year warranty, but I spent an additional $130 for extending the warranty to five years. After he left our house, he reported that the failure was due to "overloading the washer" with no evidence, no indication, and no common sense. We are two grandparents living by ourselves with little laundry that we do quite often, so the loads are small. Whirlpool used to be a quality brand, and with a $600 washer with all of the sensors included to complete a proper wash, you would think the sensors would let you know if it truly was overloaded. Anyway, specifically because of the DMV technician's claim that the damage was our fault, the insurance will not reimburse us. I have filed a claim to the Better Business Bureau and will continue to fight this until it is fixed.

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DMV Appliance Solutions
DMV Appliance Solutions - Located in Woodbridge, Va. Offering services to Prince William  Co.,  Fairfax Co., Alexandria, Arlington and the whole DMV.

Located in Woodbridge, Va. Offering services to Prince William Co., Fairfax Co., Alexandria, Arlington and the whole DMV.

DMV Appliance Solutions - Used appliance and repair in woodbridge, va. Servicing all major brands. Washers, dryers, stoves and refrigerators.

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Used appliance and repair in woodbridge, va. Servicing all major brands. Washers, dryers, stoves and refrigerators.

Ace Vacuums - AceVacuums - Virginia's #1 vacuum repair store. Expert service for Dyson, Miele, Sebo, Riccar, Shark & more. Same-day repairs available.

Ace Vacuums

4.1(34 reviews)
26.9 mi
$$
Certified professionals
Free estimates

My cheapo Eureka canister pet vacuum had what I suspected was a burnt out motor and Eureka customer…read moreservice referred me to this shop in case I wanted to try getting it repaired. I decided to give it a shot thinking that if the repair cost was too high, I'd just get an identical new Eureka from Amazon. When Khaled, the manager (and owner?) said it wouldn't be worth the cost to repair it and recommended a new Miele C1 instead, I was understandably skeptical but decided to hear him out because while I wasn't familiar with Miele vacuums, I was very familiar with the high quality of Miele kitchen appliances. He wasn't pushy about it and was good about explaining both the advantages and potential cons, along with letting me try one in-store. 30 minutes later and I was sold. Very reasonable prices for the quality -- not only the vacuums but also accessories like bags/filters. I had such a good experience with Khaled and the Miele (tried it for a month and think I like it even more than Dyson) that I just went back to the store and bought another one for my mom.

Stopped by to look at vacuums with my son and they were great! They explained everything about the…read morevacuum, including accessories, maintenance, adjustments, etc. He is moving to a new rental with several floors and different floor types - they helped him find the perfect vacuum! Appreciate finding a local business who will also be great for any service needed in the future.

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Ace Vacuums - Fairfax vacuum repair Store - Ace Vacuums

Fairfax vacuum repair Store - Ace Vacuums

Ace Vacuums - Shop Sebo vacuums at AceVacuums - Virginia's trusted Sebo dealer. Service, parts & expert repairs for every Sebo model.

Shop Sebo vacuums at AceVacuums - Virginia's trusted Sebo dealer. Service, parts & expert repairs for every Sebo model.

Ace Vacuums - Authorized dealer and warranty repair center for dyson, shark, kirby, miele, riccar, bissell & more. We use genuine vacuum parts for repair

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Authorized dealer and warranty repair center for dyson, shark, kirby, miele, riccar, bissell & more. We use genuine vacuum parts for repair

Tolson Appliance Center - appliances - Updated May 2026

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