The guy at the counter is rude and racist. Won't be bringing them anymore of my bike needs.read more

I bought my Giant 29er from here almost three years ago and I still love it. I mainly ride the JRT…read moreito work... so flash forward 3 years and I'm back to pick up a tube... I mentioned how I need to bring my bike in for a tune up. The young lady helping me mentioned that I should have 5 tickets for complimentary tune ups.... The place is very clean and organized, the staff is friendly, knowledgeable and helpful. They.approached me, I didn't have to seek them out. Like that other store that lost my business. Glad I waited. Love my bike. Really like this shop.

Very attentive and knowledgeable staff. Good selection. Service really tries to figure out problems…read moreand educate you. Pretty happy with this location.

Took my specialized epic in for a tune. Paid for their premium tune on a Thursday and was told it…read morewould be done between Sunday and Monday which I was totally fine with. Received a call Saturday that it was finished. I picked it up and took it home. However when taking a closer look when I got home the entire bike including the drivetrain was still quite dirty. It was not terribly dirty when dropped off but it looked no different as if it hadn't even been wiped down. The drivetrain was also not adjusted. It was having similar issues I was having before the tune (not setting properly on the largest cog and not shifting smoothly). It appeared as if this was not addressed at all. The wheels were also clearly not trued. I took the bike back in as I was concerned that if these didn't get done, other things might not have been finished as well. The technician checked the bike back in for me and mentioned that the drivetrain was clearly not adjusted properly nor were the tires tried as he immediately went to work on them. A technician called me in two days to let me know the bike was done. I picked it up with a note that stated no other issues were found. I am still not convinced that half the work I paid for in their nicest tune was actually done. Even if "no other issues were found" was the work I paid for that isn't as easily inspected or an obvious "issue" actually done? I am unfortunately led to believe that they check a few boxes and turn bikes out the door as quickly as they can. The staff is very kind, but sadly I don't think I will be returning or recommending them in the future.

The people here are very friendly. Stopped in to have them look at an issue with my rear cassette…read moreon a cheapo bike. He was able to replace it in just a few minutes and send me on my way. I'll definitely come back for fixes and maintenance.

Mike, and his business are great. I am permanently in a wheelchair and often need to have flat…read moretires fixed or tires replaced. He gets the work done in a very timely manner. His rates are great. He and his wife, are very personable and caring. You will not be disappointed... David W.

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

My granddaughter's little training bike got ran over and it bent the crank shaft so that the pedal…read morewas hanging down. She LOVES this bike, as it has her name on it and is the "perfect pink!" The repair folks at the South Jordan store were amazing! They first tried to find a replacement part. Then realizing it would be almost impossible, and cost enough that it might be easier to replace the bike, two guys set to work and bent that bar back into place. It's nearly perfect and they only charged me $20! My granddaughter will be thrilled, and grandma can now spend her money on all the "perfect pink" accessories!

I'm impressed with the customer service at Hangar 15 bikes in South Jordan. I replaced the tire…read moreand tube on my wife's Trek bike. I noticed the rear disk hydraulic brakes weren't working at all. I looked at the hours of Hangar 15 bikes. It said they were open until 7:00 pm. I realized if I hurried I could get there by about 6:30pm I got down there and they were able to fix the brakes by adding brake fluid in under 10 minutes. it was almost completely empty. I asked him how much I owed him and he said nothing. I will be taking all my future bike repairs to Hangar 15. All the employees are super friendly. It's a great place for bike repairs and new bikes.

I had an incredibly disappointing and frustrating experience at this shop. I dropped off two…read moree-bikes and encountered issues with both the quality of work and the management's conduct. **Bike #1:** I was charged $75 for a flat repair and derailleur adjustment (on a new bike)--nearly double the market rate. Worse, the bike now only shifts through half its gears (it worked perfectly before), and the "repaired" tire went flat after one ride in my driveway. When I tried to inflate it, the tube popped at only **10 psi**, indicating a faulty installation. **Bike #2:** The experience with my wife's bike was even worse. The quote spiraled from a tune-up to a total of $365 as they continually found "new" problems, including issues with a derailleur that had zero problems previously. **Customer Service:** Jerry's communication style is aggressive and condescending. When I questioned the mounting costs, he used scare tactics, repeatedly telling me the bike was "dangerous" and "unsafe to ride" to pressure me into more repairs. When I tried to voice my concerns about being nickel-and-dimed during this three-week ordeal, I was laughed at and hung up on three separate times. I was even insulted personally when he told me he "would have never let his bike get this bad." This shop relies on upselling through fear and has zero respect for its customers. Save your money and go somewhere that values integrity and basic mechanical competence.

Fast, competent service, kind person to person dialogue, and clean, nice shop. We'll definitely go…read moreback!

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

So convenient! We don't have a bike rack or a way to transport our bikes to get them tuned up. It…read morewas so great to have that service come to us!

I had an amazing experience with these guys. The owner personally took apart my front fork and…read morerebuilt it. I cannot believe how smooth it is. I had the best ride this morning. A fantastic price as well! Getting your bike fixed at home is the way to do it.

Owner Brent is a good guy. He helped me pick out the perfect bike. His staff and shop are awesome.read more

From the owner: Great Western E-Bikes proudly sells, rents, and services/repairs all types bikes, including:…read moreMountain bikes, Gravel bikes, Cruiser bikes, Commuter bikes, Urban bikes, and more. We only sell e-Bikes and have the largest selection of e-Bikes in Davis, County with great brands like: Amflow, Santa Cruz, Cannondale, Giant, Liv, Gazelle, Bulls, Troxus, Norco, Segway, Super73, Velotric, and more. Our friendly knowledgeable staff is ready to help you learn about e-Bikes, take one or more on a test ride, and help you find the right bike for your needs and riding style. Our repair shop is professionally trained and certified to work on all types of bikes. Our commitment is to have your bike expertly serviced/repaired and ready to go in 48 hours in most cases. Some repairs we are able to do same day directly when you bring it into our shop. All of our repairs are guaranteed. We want to improve your ride and get you back on the road ASAP. Great Western E-Bikes has a large selection E-Bikes for rent as well. Whether you are looking to try an e-Bike out before you buy or you have friends / relatives coming to the area and you want to share the great trails we are blessed with, we have e-Bikes for you! Great Western E-Bikes is changing lives one E-Bike at a time!