Terrible experience with a business that seems to be preoccupied with something else (do not ask me…read morewhat)!They need better focus on the matters at hand and since one of their dentists messed up a crown that one of her 'other' dentists allegedly repaired! Dr. BETH WILLIAMSON-the owner attempted to repair the issue, but could not. I'm going to a better reviewed dentist in Rockwall!

Came back after I had a deep clean in the past year and as usual, everything was exceptional. Had a…read morewonderful experience again this time with Teresa (hygienist). She was very attentive to me and definitely carefully and patiently worked on my periodontal cleaning. I'm not very good when it comes to taking care of my teeth but she was really positive and motivating. Gave me all the important information to keep my gums strong and healthy. Really appreciate it and am going to take her advice. Thanks for the wonderful treatment today.

Very professional doctor and staff providing hygiene care for my entire household! The quality of…read morecare is superb second to none! We have a great experience every single time! We recommend this doctor and staff without any hesitation!

Had a great visit the first time was referred to a oral surgeon and scheduled my second cleaning…read morethat I can get (I get 2 a year) they do not make sure your visits are covered by your insurance or procedures if you don't check yourself you may have quite a bill!! Most others will go over visits and treatment plans ahead of time so you know what to expect be warned yall they don't care! Won't be looking out for your best interest! Called to see if they can use another billing code for exam because the second one all she did was look into my mouth and say yep it all looks good!!

I've been coming to this office now for 5 years or more. I've never had a bad experience. Dr…read more Kazi and all of the staff are absolutely wonderful. Professional through and through, They are caring and compassionate. I've also had contact with two of the specialists there, Dr. Wang and Dr. Wong, and had very similar experiences. No pain. No pushing to make a decision. Absolutely the best dentist I've had since moving to the Dallas area.

UPDATE 2: Just talked to my insurance company and I have a $150 co-pay for deep cleanings, not…read more$1,193 and a $260 co-pay for porcelain crowns, not $935 so this dentist was trying to charge me over and above my co-pay which is against their contract with the insurance company and illegal. They also said the dentist's office never submitted a treatment plan to get the actual coverage prices and total cost. She told me the reason I waited so long was that she was on the phone with my insurance getting the coverage amounts. NOT! DO NOT go here! Unless you agree to their OVER INFLATED $4,000 treatment plan they won't do anything for you. Funny, my previous dentist didn't say I need all this work done. he always said I have pretty teeth. Darn insurance change! I said I couldn't afford the $1,193 deep cleaning so I'd just take the regular cleaning and they wouldn't do it. They said they'd polish my teeth and that's it. I said isn't a regular cleaning better than no cleaning at all and she said yeah, but that's not what the dr recommends, that it wouldn't address the deeper issues I have, supposedly! I said if they'd do the regular cleaning then when I got the money I'd come back for the deeper one and other treatments, but still no. So, I told them I wouldn't be coming back and they just lost a customer and left without the polishing. I have my own electric toothbrush for that. So, two hours were wasted and I didn't even get my teeth cleaned! ARGH!!!

I have called this place my dentist office for 20 years. Dr. Boeke has always been a welcoming and…read moreknowledgeable dentist. He hires the most welcoming staff, too. I never wait for my appointments. I'm told exactly what's going on with my teeth. I never feel that I have not been "doing my job" with my teeth. I recommend this place to people often. And the new office is AWESOME. Very modern. Here's the actual address: 4624 Lakeview Pkwy Rowlett, TX 75088 United States

Went to Bayside last week for my routine cleaning....met by Teresa at the front desk...she is…read morealways such a ray of sunshine, friendly and efficient. Before very long, Gabi, my favorite hygienist was ready. She is always so personable and friendly. Her work is very thorough and efficient. I can highly recommend the folks at Bayside for your dental care. Kay Brown

I will start this post by saying my daughter loves Dr. Pollock and her team. They treat her with…read morekindness and care as she has extreme anxiety when visiting the dentist. My issue comes in with the business office and their less then stellar practices. We've always paid our estimates at time of service and any additional balances in instances where the estimates may have been slightly off. They continue to state that we have a "family" balance that has to be paid before they will schedule follow up visits. This balance has been reviewed with the business office against the EOB from my insurance in which the EOB does not reflect any patient responsibility. They are trying to balance bill for amounts they should contractually be writing off. This alone has put a bitter take in my mouth and forced me to start looking elsewhere for treatment. ​

I have nothing but amazing things to say about our experience with Rowlett Dental Associates. I…read morecame in for my regular cleaning, and brought my 22 month old daughter with me. I was nervous how she would handle the process and ultimately was worried she would make a scene. The absolute opposite happened because of how sweet and thoughtful the staff was. Shout outs to Gretchen, Alexis, and Allison for going above and beyond for my girl to make sure she was content and happy while I was having my cleaning. They absolutely didn't have to do what they did, but it made all the difference for me and my daughter. I'm so appreciative and even more excited to bring my daughter in to their office for her first dental appointment ever next week.

Amazing staff and great team everyone is so nice and do a quick and quality job they help you with…read moreany information you need they explain everything

I went to Peppermint Dental office & w having Seizures in the Past..but No longer, I just wanted…read moreto get 1 chipped front tooth fixed & the Dentist said, w having ground your teeth, you Need to get All your teeth Removed & to get a Full mouth of Dentures (& Even though I took good care of my teeth)..& she Yanked Out All my bottom back teeth in the back of left side of my mouth+ All my back teeth on the upper R side of my mouth!! So, I'd De-Advertize Peppermint Dental care..as they Truely Don't care & just want to get your $ !! After this, I walked out of there balling my eyes out!!

From the moment I walked into Sweet Family Dentistry for my first appointment, I knew I had made…read morethe right choice. As a new patient, you never quite know what to expect--but any nerves I had quickly disappeared the second I was greeted at the front desk. The entire team was friendly, professional, and genuinely welcoming. What stood out most was how cordial and attentive everyone was. They didn't just process paperwork and move me along--they took the time to get to know me. I felt like more than just a name on a chart. Every staff member I interacted with was knowledgeable, patient, and happy to answer questions, making sure I felt comfortable every step of the way. The level of care and attention to detail was truly top-notch. From the thorough exam to the clear explanations about my dental health, everything was handled with excellence and professionalism. If first impressions mean anything, Sweet Family Dentistry absolutely exceeded mine. I'm genuinely looking forward to my next visit--which isn't something you hear people say about the dentist very often

I don't think I've ever encountered a dentist who is as kind, responsive and attentive as Dr. Chan…read more I had a few questions after my daughter's visit and he made time to call me back the same day to discuss them. He also personally fulfilled a records request for me after hours, instead of asking me to wait the next day, which would have been more than reasonable. Thank you Dr.Chan!

The staff are very friendly but you leave feeling like you were just at a timeshare sales pitch…read more I've missed one routine 6 month cleaning after years of keeping up with 2x year, and suddenly there's $3.7k of "deep" cleaning needed????? I hardly think so.

If I could rate this place zero stars, I would. She went in to get a form filled out and was later…read morepresented with a treatment plan of $2500. Trying to charge my mother $2500 for antibiotic treatment in the gums and a cleaning. I will be following with after her second opinion today. If it turns out she doesn't have an infection and Aspen was trying to completely rip her off, will be talking to the OIG.

I arrived about 10 minutes late to my appointment yet they still took me in no problem. They took a…read more360 X-Rays of my head while I was still holding on to my phone and keys. Don't know if that had anything to do with it but my head was hurting so bad afterwards and felt dizzy. My blood pressure also came up as low which always comes out normal? They then informed me because I had gone to another dentist within the past month that visit wouldn't be covered by my insurance.. I left mid appointment feeling worse than when I came in unfortunately.

I've been coming here for over 5 years and am never disappointed. I am always able to get scheduled…read morewithin weeks and appreciate the reminders sent to me before my appointment. My hygienist, Gina, was very informative, straightforward about what was needed and recommended and ensured I was comfortable throughout the duration of my cleaning. I always leave more than satisfied!

My visit at Ideal was great , the team was so nice Royale and Amanda greeted me at the front super…read morewelcoming. The assistants that helped me Angel and Luis were great too and X-rays did not hurt. And the doctor Dr.Alsayyad did a wonderful job informing me of my treatment, I had a great visit.

The first visit was great. Just visited again 2 weeks ago, extremely disappointing experience. They…read moredid 2 tricks on me: Upcoding and Unbundling. I was charged $250 out-of-pocket for a "deep cleaning" that they coded as 4 quadrants, even though only 3 quadrants were actually treated. They also separated and billed procedures that should have been included in the deep cleaning, turning what should have been around $65 into a $250 bill. When I contacted my insurance company, they confirmed that the clinic's billing did not align with the covered services. I've been trying to reach the clinic for the past 4 days -- no one answers, and the number they gave me doesn't even connect. This is completely unprofessional and feels like a scam. The deep cleaning itself was rushed and lasted less than 30 min. I strongly suggest double-checking every code and estimate before agreeing to any treatment here.