Terrible experience with a business that seems to be preoccupied with something else (do not ask me…read morewhat)!They need better focus on the matters at hand and since one of their dentists messed up a crown that one of her 'other' dentists allegedly repaired! Dr. BETH WILLIAMSON-the owner attempted to repair the issue, but could not. I'm going to a better reviewed dentist in Rockwall!

Came back after I had a deep clean in the past year and as usual, everything was exceptional. Had a…read morewonderful experience again this time with Teresa (hygienist). She was very attentive to me and definitely carefully and patiently worked on my periodontal cleaning. I'm not very good when it comes to taking care of my teeth but she was really positive and motivating. Gave me all the important information to keep my gums strong and healthy. Really appreciate it and am going to take her advice. Thanks for the wonderful treatment today.

Very professional doctor and staff providing hygiene care for my entire household! The quality of…read morecare is superb second to none! We have a great experience every single time! We recommend this doctor and staff without any hesitation!

Had a great visit the first time was referred to a oral surgeon and scheduled my second cleaning…read morethat I can get (I get 2 a year) they do not make sure your visits are covered by your insurance or procedures if you don't check yourself you may have quite a bill!! Most others will go over visits and treatment plans ahead of time so you know what to expect be warned yall they don't care! Won't be looking out for your best interest! Called to see if they can use another billing code for exam because the second one all she did was look into my mouth and say yep it all looks good!!

I will start this post by saying my daughter loves Dr. Pollock and her team. They treat her with…read morekindness and care as she has extreme anxiety when visiting the dentist. My issue comes in with the business office and their less then stellar practices. We've always paid our estimates at time of service and any additional balances in instances where the estimates may have been slightly off. They continue to state that we have a "family" balance that has to be paid before they will schedule follow up visits. This balance has been reviewed with the business office against the EOB from my insurance in which the EOB does not reflect any patient responsibility. They are trying to balance bill for amounts they should contractually be writing off. This alone has put a bitter take in my mouth and forced me to start looking elsewhere for treatment. ​

I have nothing but amazing things to say about our experience with Rowlett Dental Associates. I…read morecame in for my regular cleaning, and brought my 22 month old daughter with me. I was nervous how she would handle the process and ultimately was worried she would make a scene. The absolute opposite happened because of how sweet and thoughtful the staff was. Shout outs to Gretchen, Alexis, and Allison for going above and beyond for my girl to make sure she was content and happy while I was having my cleaning. They absolutely didn't have to do what they did, but it made all the difference for me and my daughter. I'm so appreciative and even more excited to bring my daughter in to their office for her first dental appointment ever next week.

From the moment I walked into Sweet Family Dentistry for my first appointment, I knew I had made…read morethe right choice. As a new patient, you never quite know what to expect--but any nerves I had quickly disappeared the second I was greeted at the front desk. The entire team was friendly, professional, and genuinely welcoming. What stood out most was how cordial and attentive everyone was. They didn't just process paperwork and move me along--they took the time to get to know me. I felt like more than just a name on a chart. Every staff member I interacted with was knowledgeable, patient, and happy to answer questions, making sure I felt comfortable every step of the way. The level of care and attention to detail was truly top-notch. From the thorough exam to the clear explanations about my dental health, everything was handled with excellence and professionalism. If first impressions mean anything, Sweet Family Dentistry absolutely exceeded mine. I'm genuinely looking forward to my next visit--which isn't something you hear people say about the dentist very often

I don't think I've ever encountered a dentist who is as kind, responsive and attentive as Dr. Chan…read more I had a few questions after my daughter's visit and he made time to call me back the same day to discuss them. He also personally fulfilled a records request for me after hours, instead of asking me to wait the next day, which would have been more than reasonable. Thank you Dr.Chan!

Dr Glazer is the consummate professional with a staff as personable as they are professional. There…read moreare not enough superlatives in the English language to adequately sing their praises!

I have been a patient of Glaser Dental for several years. I was actually a patient when the office…read morewas located in Garland prior to building the new office in Rowlett. I formerly lived in McKinney and made the drive to the Garland office and then to the new Rowlett office. A few years ago I moved to Waxahachie, TX, and despite the distance (53 miles, to be exact), I continue to make the drive to Rowlett to Glaser Dental for my regular check ups and cleanings and any and all dental work I need. I know there are tons of dentists in my area, but I am so happy with the care and attention that I get from Dr. Glaser and the staff that it is worth it to me to make the drive. The new office is awesome! The decor is fresh, inviting, and comfortable. Each dental room has televisions so patients can watch their fave shows during their cleanings/procedures and the staff is always attentive to patients' needs. The entire staff is always happy and friendly, the hygienists are very thorough and detailed, and Dr. Glaser is professional and trust worthy. I know that both he and his entire staff really care about their patients and their patients' oral health. I have several family members who are patients of Glaser Dental as well, and we are all very pleased with the care and service we receive on every visit.

Went to Bayside last week for my routine cleaning....met by Teresa at the front desk...she is…read morealways such a ray of sunshine, friendly and efficient. Before very long, Gabi, my favorite hygienist was ready. She is always so personable and friendly. Her work is very thorough and efficient. I can highly recommend the folks at Bayside for your dental care. Kay Brown

Three things make this Dental Office the BEST, 1. Everyone that work there is always in a great…read moremood 2. You can always hear laughter and 3. They play the best Music in town. 3 Cheers !!

My visit at Ideal was great , the team was so nice Royale and Amanda greeted me at the front super…read morewelcoming. The assistants that helped me Angel and Luis were great too and X-rays did not hurt. And the doctor Dr.Alsayyad did a wonderful job informing me of my treatment, I had a great visit.

The first visit was great. Just visited again 2 weeks ago, extremely disappointing experience. They…read moredid 2 tricks on me: Upcoding and Unbundling. I was charged $250 out-of-pocket for a "deep cleaning" that they coded as 4 quadrants, even though only 3 quadrants were actually treated. They also separated and billed procedures that should have been included in the deep cleaning, turning what should have been around $65 into a $250 bill. When I contacted my insurance company, they confirmed that the clinic's billing did not align with the covered services. I've been trying to reach the clinic for the past 4 days -- no one answers, and the number they gave me doesn't even connect. This is completely unprofessional and feels like a scam. The deep cleaning itself was rushed and lasted less than 30 min. I strongly suggest double-checking every code and estimate before agreeing to any treatment here.

Amazing staff and great team everyone is so nice and do a quick and quality job they help you with…read moreany information you need they explain everything

I went to Peppermint Dental office & w having Seizures in the Past..but No longer, I just wanted…read moreto get 1 chipped front tooth fixed & the Dentist said, w having ground your teeth, you Need to get All your teeth Removed & to get a Full mouth of Dentures (& Even though I took good care of my teeth)..& she Yanked Out All my bottom back teeth in the back of left side of my mouth+ All my back teeth on the upper R side of my mouth!! So, I'd De-Advertize Peppermint Dental care..as they Truely Don't care & just want to get your $ !! After this, I walked out of there balling my eyes out!!