As a very anxious dental patient I fear going to the dentist. Yesterday I had an emergency visit…read morefor my front tooth. My anxiety level was through the roof. Dr. On and her assistant, Chelsea handled me with aplomb. Not only did they dispel my anxiety with their detailed explanations, but they calmly spoke to me throughout the procedure to ensure that I knew what they were doing and how long it would take. Thank you Dr. On and Chelsea for making the visit to the dentist my best one ever. You are both amazing professionals.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Steer clear of this place…read more Billing practices are questionable. Management was insanely rude. My husband and I both had awful experiences here and immediately found an alternate team. My husband had botched implant prep here with his dentist being hired and fired within the same month. When he went back for follow-up and placement with a new dentist they paired him with a provider that's out of network with our insurance (we had no idea that their team all take different insurances and they don't disclose that to you). We've called 3 times to have our claim submitted to insurance and it still hasn't been done. For myself, the cleaning tech was wonderful but then I met the dentist and he started making wild claims and recommendations about the condition of my teeth post-pregnancy. As a nurse practitioner I felt very uncomfortable by his bedside manner and sales behavior. I asked for a copy of my x-rays and the recommendations for a second opinion 4 times between phone and email and never received them. This office doesn't care about your budget, respecting your insurance policy, or adhering to a less is more/conservative approach. If you do decide to be treated here keep a close eye on your paperwork and research everything. In the mean time, I'm still working hard to get my booking deposit back (yes they make you pay $75 just to book a cleaning).

Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

I had the most amazing experience today. What a great staff. So down to earth and everyone was so…read moreeasy to talk to. My dentist was sooooooo awesome and made my visit extremely pleasant. She seemed so humble and went above and beyond to ensure I had a wonderful experience! I definitely recommend this facility :)

Dr. Stewart was my dentist at a very young age. Was my regular dentist until I was 18. I since have…read moremoved to Fort Worth, but have never found a dentist like him. I wanted to write a review because I never have before. This doctor was my favorite, my dental assistants and hygienists really cared for my teeth. They even made me want to go into dental myself. I'm writing this now because I am almost done with dental assistant school and I just have to appreciate what an amazing experience I've had here. Without them I would not be where I am today. Thank you Dr.Stewart.

Going to the doctor, or dentist is never a pleasant experience. Usually, you are in pain, and the…read moreidea of undergoing more pain to make it stop... well, it's stressful. Dr. Lepard removed my wisdom teeth which have been bothering me for years. The procedure it self involved very little pain, due to the sedation I was given. My recovery was super easy, and his staff explained everything to me, so I had no issues. His staff is top notch, always kind and understanding. His rates are very reasonable. Today I went in because I have an out of control cold sore, and my lip is so swollen, you would think I got into a barroom brawl. Upon the suggestion of his staff I came in to receive laser treatment. I was told that because my cold sore was so severe the laser would help keep it from spreading and could help with the swelling, but not to expect a miracle cure. Well, maybe it's not a miracle cure, but after just a couple of hours I can feel is a huge difference in the swelling, and discomfort. *Tip: I was told that the second I feel a cold sore coming on to call them for the therapy and it can actually stop it from blistering. So if you are in the area, and need a really good dentist, this is the place for you. There is no order taking or neglectful over booking. Dr. Lepard and his staff take their time and really listen to your concerns and try to help you.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Dr Olsen DDS and the Natural Dentistry Staff of North Texas understands Customer Service and the…read moremeaning of Kindness and attention to the patient. I went there because of having a couple of various dentist mention a couple of different things relating to my mouth and obviously that can be confusing and I just wanted to find out and know, what is the appropriate treatment, so I might be able to make the appropriate decision(s) on what I can do at that time or down the road. I called Natural Dentistry of North Texas initially and the very customer service oriented person that answered the phone...I don't know, if I should put a name(s) on here. But they know who they are :), as well as the other staff, I came upon who were very kind and professional) and I would think, I had some extra rambling in me explaining my concerns and I do appreciate their patience in listening.(Going back initially to what I was mentioning before). I made an appointment and was able to come into the Office the same day. Once I walked in, it was a Good Relaxed Feeling..So, after talking with.They know who they are :) initially about the concerns and Doc. Olsen came in..He has this: ( Relaxed Presence :) and explained their thoughts and had me take some dental x-rays..The person taking the x-rays. They know who they are. (They were down to earth as well)...So, when those x-rays...etc. .were done and Doc..Came back in and went over some things. I have a better understanding of my Treatment Options and for me, Customer Service, Professionalism, Caringness,to the Patient or Customer Needs and a Game Plan to help Maintain or get to that Best Optimal Dental Health is what I look for and I think, I might have found it in Natural Dentistry of North Texas. So, now, I have a Treatment Game Plan and will update my experience on this Customer Service and Caring Dental Facility. __________________________________________________­___________ Update: July 31 Went in for a Cleaning and all I have to say is...Please try Natural Dentistry of North Texas. Again, I am not sure, if its Ok, to put a name on the comments..So, I will just say...(The Person that Cleaned my Teeth...They know who they are :) I looked at my teeth several more times when I got home: : ) and a person can tell, they know what they are during) Thank You. Try this office out and see if you will be a Believer in Doc Olsen and the Natural Dentistry Office of North Texas in Mesquite. I will relate this again also, I hope, I have found the Dental Office that will be my Dental Home present and in the future.

Excellent dentist, friendly and caring. Highly recommend! Natural dentistry at an affordable cost.read more

Praise the Lord and thank you so very much to the outstanding team at Fisher & Zitterich Dentistry!…read moreDr Haneef and her very helpful assistant Bre did an excellent job repairing a cavity that was located in a difficult area to reach! Both ladies exhibited the professionalism and friendliness that are trademarks of the Fisher and Zitterich team! Thank you again! "For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. For God sent not his Son into the world to condemn the world; but that the world through him might be saved." John 3:16-17

Hit my lingual nerve January 2024 and now have permanent damage to oh just wait it will come back…read morewell it never did. Stay away!

I was finally called back by a supervisor only for her to cover for and make excuses for her…read moreincompetent employee who obviously was so busy in conversation with a coworker to had me in their system. She claimed I was going to be called next and that my doctor was just finishing up with her patient. I call bs on that because in fact last year when I was there for a simple annual cleaning I was never attended to by a doctor and it was an assistant that did my full cleaning. So any of the assistants could have called me at any time. Instead they called the 5 others including a man whose appointment was one hour after mine. Nice to know the supervisor is so loyal to her employees at the expense of their patients time and expense.

I have a huge fear of the dentist. I get anxious just thinking about cleanings. I seriously white…read moreknuckle the dental chair during my cleanings. The dental hygienists I have seen have both been great. They calmed my nerves. They have televisions you can watch while they work on your teeth. Not sure if they have the option to listen to music but I will pick that option next time. Kind of hard to watch tv with a dentist in your face. Dr Aurentz is so sweet. I had multiple fillings that needed to be fixed. She is so sweet and made the fillings sound like they were no big deal. I get embarrassed by my teeth and smile but they really are all so positive in this office.

My son has gone to Comfort Dental for years, so I thought I would give them a try and am very happy…read morethat I did. Everyone was very professional and friendly. Dentist Dan was wonderful and took time to engage with me in conversation. They provided excellent service, as well. I am looking forward to my next visit!

I can't say enough positive about this practice. as someone who has extreme anxiety and I'm very…read moredifficult to numb, they have done a great job. compassionate, knowledgeable dentist and very affordable. what more could you want?

Fit me in during a dental emergency. No pain at all during process. Highly recommended!read more

Up front, I want you to know, this is a NEGATIVE REVIEW. I…read morewent in to get an opinion on whether I needed a root canal redone. I did not have the CT scan done and talked to the endodontist for around 15 minutes. I was billed for having the CT scan and some other charges along with it. I was told I'd get back the difference and they'd call me. A month later, no call. I was then told a month later, after a call, I'd be getting around $200 back and someone would be calling me. No call. I called back a few weeks later and was told they didn't know about it and someone would call me back. Again, no call. It's now more than 2 months later. I'm not sure they really care, and I'm sure they're just going to keep my money. Why does anyone have to pay the full out of pocket expense up front being told they'd figure out how much they own you back anyway? Even after this review, I won't be surprised if I never hear from them.