It is my strong opinion this place is MONEY HUNGRY and care nothing about the patient. I was told I…read morehave gun disease and needed a deep cleaning and 7 fillings just to strengthen teeth. I had just been to my old dentist 6 months prior for a cleaning. So I went back to my old dentist an hour drive away, and was told, absolutely in no way was this necessary for me and did not recommend either for me and he considered himself a conservative dentist. Sadly, I had even told Ideal Dental I would consider their proposal if they would for now just clean my teeth for that day and they refused me. Well, I now refuse them! I will gladly drive an hour to the dentist I've seen the last 15 years every 6 months.

Not a good experience. I would not recommend Ideal Dental for orthodontics as they cannot get on…read morethe same page as a team and was very unprofessional

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

Praise the Lord and thank you so very much to the outstanding team at Fisher & Zitterich Dentistry!…read moreDr Haneef and her very helpful assistant Bre did an excellent job repairing a cavity that was located in a difficult area to reach! Both ladies exhibited the professionalism and friendliness that are trademarks of the Fisher and Zitterich team! Thank you again! "For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. For God sent not his Son into the world to condemn the world; but that the world through him might be saved." John 3:16-17

Hit my lingual nerve January 2024 and now have permanent damage to oh just wait it will come back…read morewell it never did. Stay away!

I was finally called back by a supervisor only for her to cover for and make excuses for her…read moreincompetent employee who obviously was so busy in conversation with a coworker to had me in their system. She claimed I was going to be called next and that my doctor was just finishing up with her patient. I call bs on that because in fact last year when I was there for a simple annual cleaning I was never attended to by a doctor and it was an assistant that did my full cleaning. So any of the assistants could have called me at any time. Instead they called the 5 others including a man whose appointment was one hour after mine. Nice to know the supervisor is so loyal to her employees at the expense of their patients time and expense.

I have a huge fear of the dentist. I get anxious just thinking about cleanings. I seriously white…read moreknuckle the dental chair during my cleanings. The dental hygienists I have seen have both been great. They calmed my nerves. They have televisions you can watch while they work on your teeth. Not sure if they have the option to listen to music but I will pick that option next time. Kind of hard to watch tv with a dentist in your face. Dr Aurentz is so sweet. I had multiple fillings that needed to be fixed. She is so sweet and made the fillings sound like they were no big deal. I get embarrassed by my teeth and smile but they really are all so positive in this office.

Highly recommend having Dr Ainley be your dentist! He is honest, has great quality dental care, and…read moregreat staff. I trust him with my family :)

Smileworks attempted a classic bait and switch on me today. Yesterday, I went in to see if my…read moreinsurance covered a traditional cleaning and the receptionist took my card and then ran it through a desktop device and stated it was covered "100%. I said great and made an appointment for a cleaning the next day. I came in at the appointed time and filled out the normal information. They did not ask for a credit card which confirmed to me that the insurance coverage was confirmed again by them. The dental hygenist did an admirable and professional job. As I was leaving the receptionist declared that there would be an $80 charge. I said, no I was told my cleaning was covered by insurance as I was told yesterday. The receptionist seemed uncomfortable and too quickly said let me get the office manager. I retold my story and the office manager said well this was a different cleaning. I replied I sat in the chair for 45 minutes and no one came in to say, oh, by the way, you need a more extensive cleaning and that will be $80 in addition to the "insurance". Do you agree to this upcharge? That simply did not happen. They concluded this guy is elderly so we will intimidate him. I was never given the option to decline, ask what was different between cleaning A, B, or other, etc. it was a classic bait and switch. I am not so easily kowtowed and defrauded. I stated I will not pay for something I did not agree to or was even advised of the possibility of an additional charge. The office manager said she would send my account to collection. Fine, this is a malicious, false, and, at a minimum a contested matter. If a collection agency is not properly advised that the account was immediately contested under the Fair Credit Reporting Act, we enter new grounds for a court to consider. BBB, State Dental licensing complaint, the number of contact points are numerous when you try to defraud and intimidate the elderly.

As a very anxious dental patient I fear going to the dentist. Yesterday I had an emergency visit…read morefor my front tooth. My anxiety level was through the roof. Dr. On and her assistant, Chelsea handled me with aplomb. Not only did they dispel my anxiety with their detailed explanations, but they calmly spoke to me throughout the procedure to ensure that I knew what they were doing and how long it would take. Thank you Dr. On and Chelsea for making the visit to the dentist my best one ever. You are both amazing professionals.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Going to the doctor, or dentist is never a pleasant experience. Usually, you are in pain, and the…read moreidea of undergoing more pain to make it stop... well, it's stressful. Dr. Lepard removed my wisdom teeth which have been bothering me for years. The procedure it self involved very little pain, due to the sedation I was given. My recovery was super easy, and his staff explained everything to me, so I had no issues. His staff is top notch, always kind and understanding. His rates are very reasonable. Today I went in because I have an out of control cold sore, and my lip is so swollen, you would think I got into a barroom brawl. Upon the suggestion of his staff I came in to receive laser treatment. I was told that because my cold sore was so severe the laser would help keep it from spreading and could help with the swelling, but not to expect a miracle cure. Well, maybe it's not a miracle cure, but after just a couple of hours I can feel is a huge difference in the swelling, and discomfort. *Tip: I was told that the second I feel a cold sore coming on to call them for the therapy and it can actually stop it from blistering. So if you are in the area, and need a really good dentist, this is the place for you. There is no order taking or neglectful over booking. Dr. Lepard and his staff take their time and really listen to your concerns and try to help you.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

They didn't know how to take my insurance and freaked out over my heart rate. Then i got a lecture…read moreabout covid vaccines from the hygienist. Which was insane because I had all my vaccines and she told me to not get them! The actual dentist was awesome but she needs to push weak staff out. Even the Xrays were bad because they didnt know how to position the sensors based on my mouth type. This place need more experienced people and feel its negligent to cut quality to meet bottom line.